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Product Trainer (Technical)

| Greater Denver Area

Job Title: Product Trainer (Technical)

Location: Denver, CO

Function: Education Services

Position Type: Full-time

Position Level: Mid-level (2-5 years)

Travel: 50% travel required (local and international)

Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential through seamless, perfectly aligned Sales Performance Management. Xactly's comprehensive Sales Performance Management (SPM) suite leverages data from a sales performance AI platform to provide timely insights across the entire SPM value chain, from sales planning to execution, including compensation to optimization. Xactly takes Sales Performance Management from a dark art to a science, providing decision-makers with the data insights they need to tap the motivational power of their incentive compensation. With access to predictive analytics and benchmark data, enterprises can now optimize territories, design the right compensation and incentive plans and accelerate attainment and optimization of sales performance.

THE OPPORTUNITY

As the Technical Product Trainer at Xactly Corporation, you will be responsible for delivering top-notch training to customers, partners, and employees as well as contribute to Xactly's education content to ensure successful use of Xactly's Solutions. You'll collaborate with Product, Marketing, Solutions Consulting & Engineering to create/deliver content, helping our customers become proficient and ultimately setting them up for success as an Xactly user.

THE TEAM

Xactly's Education Services team is a tight-knit and rapidly growing team with diverse backgrounds. We're charged with bringing Xactly to some of the biggest and most unique companies across all industries: from tech startups to world-famous companies. The Education Services side of our business is integral to the success of our valued customers, and as a Trainer within our department, you'll have the opportunity to make a big impact while having a lot of fun along the way!

THE SKILL SET 

  • BS/BA preferred
  • 1 - 3 years of experience in training delivery and curriculum development; prior SaaS experience a strong bonus
  • Strong proficiency with Microsoft Office suite of products and working knowledge of learning management systems including experience in developing online learning
  • You are comfortable working with all levels in the organization (entry-level to C-Suite)
  • You have the ability to self-start, project-manage and administer important projects and programs
  • You have outstanding organizational skills and ability to navigate databases of information/content
  • You're proactive, creative, entrepreneurial and results-oriented
  • You are able to prioritize requests based on importance and timing
  • You have a passion for learning and training

WITHIN ONE MONTH, YOU'LL

  • Travel to the Xactly's San Jose Headquarters to meet your team and begin your onboarding experience
  • Get your bearings and begin to build a strong foundation, upon which to grow
  • Build relationships with internal business partners including Sales, Product, Marketing & Engineering
  • Receive administrative training on how to leverage internal tools including Box, Inspire, etc
  • Gain a strong understanding of Sales Performance Management space and the business challenges Xactly solves; become a product expert on Xactly Solutions
  • Complete training via a series of recorded context, on-demand content and in-classroom shadowing... take lots of notes and tell us how we can improve!

WITHIN THREE MONTHS, YOU'LL

  • Have a strong understanding of the business, and begin teaching us a thing or two we don't know
  • Consider yourself a product expert in Xactly's solutions
  • Collaborate with engineering, support, and product management teams to develop training curriculum and ensure materials, methodology, and techniques are current
  • Contribute to creating, modifying, and maintaining Xactly Education training materials
  • Cross-train on LMS systems and LMS development
  • Have the ability to deliver training in a variety of settings including classroom and web-based instructor led
  • Train multiple user levels and manage content to ensure the latest product version is being showcased with best practices
  • Own and manage NPS surveys for training department via SurveyMonkey
  • Learn how to provide on-demand training development via Articulate Storyline

WITHIN SIX MONTHS, YOU'LL

  • Begin to implement the vision for change/impact that you have been developing over the past 6-months
  • Have the ability to demonstrate proficiency in product knowledge
  • Successfully promote customer satisfaction through training on Xactly products and ensuring a successful rollout of Xactly Solutions to end-users
  • Train multiple user levels and manage content to ensure the latest product version is being showcased with best practices
  • Successfully have the ability to deliver training classes using techniques that drive the best learning comprehension

WITHIN TWELVE MONTHS, YOU'LL

  • At 12-months, you will be seen as a well-versed, trusted business-advisor and expert, making a significant positive impact company-wide
  • Autonomously facilitate all levels of training in Xactly classroom, on-customer site globally, and through webinars
  • Identify further personal education opportunities to increase your business and instructional acumen

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

BENEFITS & PERKS

  • Flexible Time Off (FTO)
  • Comprehensive Insurance Coverage (including pet insurance!)
  • Tuition Reimbursement
  • XactlyFit Gym/Fitness Program Reimbursement
  • Kitchen Stocked Daily with Tasty Snacks, Fruit, and Drinks
  • Access to Corporate Discounts
  • Parking & Commuter Benefits
  • Up to (3) Days Paid Leave to Participate in Community & Volunteer Opportunities
  • End of Month Surprises, Contests, BBQs, Parties & Reward Vacations
  • 401(k) Retirement Savings Plan & Employer Match

THE XACTLY STORY

Xactly is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. We achieve this by following our vision: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. Our solutions allow organizations to make better strategic decisions, optimize behaviors, increase sales and employee performance, improve margins, increase operational efficiencies, mitigate risk, design better incentive compensation plans, and reduce error rates in incentive compensation calculations. Our core values of Customer Focus | Accountability | Respect | Excellence are key to our success, and each day we're committed to upholding them by delivering the best we can to our customers.

We were the first 100% cloud-based, multi-tenant provider focusing solely on the incentive compensation and employee and sales performance management market, and we achieved our leadership position through domain expertise and innovative technology. We deliver our solutions through a Software-as-a-Service (SaaS) business model.

Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Read Full Job Description

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • SalesforceCRM

Location

In the heart of downtown Denver, Xactly is currently on floors 16 & 17 in the chase building with picturesque mountain views and a Starbucks on site!

An Insider's view of Xactly Corp

What's something quirky about your company?

We have a company-wide Lipsync battle with a custom trophy for the winning team. We also celebrate Halloween globally with department costume contest which gets pretty competitive.

Sarah Dunn

Commercial Account Executive

How has your career grown since starting at the company?

I've been able to not only complete my daily duties but also participate in cross-functional projects. Also, I've grown by initiating and owning global events for XactlyOne, our philanthropic organization. Lots of room to grow personally and professionally.

Nick Reinhard

Configuration Consultant

What are Xactly Corp Perks + Benefits

Xactly Corp Benefits Overview

Xactly provides amazing benefits from your typical medical, dental to PET INSURANCE! A fan favorite is FTO (Flexible Time Off) where employees are not tied to a fixed number of paid days off!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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