Product Owner - BaaS

| Greater Denver Area

Our Purpose

Small business makes the world go around – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too.
How you'll make an impact

Xero's operational team is transforming the way it works to become more Agile and efficient. You will lead a key team as they move from project to product-focused team. You will work closely with Xero's Product teams to understand their requirements and prioritize a backlog. You will have a strong understanding of the requirements of the business and be able to successfully build the team's capability to design, plan, improve, and operate mission critical network services.
What you'll do

  • Own the delivery of the roadmap, product planning, and requirements for new features and improvements in relation to Xero's backup and recovery infrastructure.
  • Coach a team of indirect reports to facilitate and improve project delivery
  • Have a clear understanding of the features on the team's roadmap. This includes listening to and interacting with product specialists, product architects, site reliability engineers, leadership teams, product managers, and product teams.
  • Build a good understanding of the global regulatory landscape, including requirements in backup and recovery around SOC2, ISO27001 & GDPR.
  • Work collaboratively with the product teams to help them use the team services to solve real-world problems
  • Work closely with the Product Architects for each product to ensure alignment with their roadmaps
  • Be able to prioritize feature requests, enhancements and bug fixes into an achievable roadmap
  • Foster a culture of collective ownership and accountability for the work completed within the team
  • Maintain a high level of communication to all interested parties on progress, scope, roadblocks to delivering features and enhancements
  • Work closely with your team to define milestones and ensure on-time and in-scope delivery
  • Lead the team to take operational responsibility for their services and to establish processes and monitoring which drives incremental improvement
  • Provide leadership within Xero on Backup & Restore competencies
  • Represent Xero to external-facing forums, blogs and events. Maintain relationships with key vendors and their roadmaps

What you'll bring with you

  • Minimum 2+ years experience working in a product focused software company
  • Subject matter expertise in Backup and Recovery fundamentals
  • Experience managing a team, maintaining a backlog, and creating and managing a delivery roadmap
  • Experience running teams to support critical, high-scale infrastructure

Now that we've caught your attention, it's time to catch ours. Please apply if you:

Love doing #beautiful work – contribute to a beautiful experience for our customers.

Show your passion for the #human side of software development through cultivating a deep understanding of the needs and aspirations small business owners.

Seek the #challenge of complex technical problems, crazy-smart collaborators and a fast-paced work environment.

#Champion creative development by bringing a unique point of view while inspiring impeccable work from others.

Take #ownership by driving meaningful change and delivering results with passion and purpose.

Xero is an Equal Opportunity Employer.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • SalesforceCRM

Location

Just a quick walk from Union Station, our US HQ is located in the heart of Denver's LoHi neighborhood surrounded by local shops and restaurants.

An Insider's view of Xero

What’s the vibe like in the office?

The vibe is that of a coffee driven, people centric, work-hard-stay-true tech business. The humans I interact with daily are passionate and kind, and the leaders are strong and clear. Slap a few dad jokes and a bit of kiwi humor in there, and there you have it.

Ryan

US Customer Experience Team Leader

How do you collaborate with other teams in the company?

At Xero we work tightly with our cross functional teams so that the people closest to the the problem have the freedom to do what they know best. I always look forward to working collaboratively with all the Xero teams because they make work fun while we accomplish things every day.

Kristen

Integration Management Office Program Coordinator

What makes someone successful on your team?

If you’re hungry to learn more, have a brilliant idea, or are passionate about a particular project, just dive in head first. Xero values people who are do-ers, who want to roll up their sleeves and #champion an initiative through from beginning to end.

Becky

Business Manager

What is your vision for the company?

Xero is on a mission to support our communities by helping small businesses succeed. To do that well - we hire passionate people who engage directly with our customers every day. Leveraging innovative technology to simplify accounting isn't enough – we want to build beautiful experiences that solve the most pressing needs of our customers.

Keri

President, Americas

What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability Insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental Benefits
Cigna dental PPO plan
Vision Benefits
VSP vision plan
Health Insurance Benefits
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life Insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness Programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company Equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous Parental Leave
Eight weeks paid leave for primary caregiver. Two weeks of paid leave for secondary caregiver
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 5 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid Volunteer Time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid Holidays
11 paid holidays per calendar year
Paid Sick Days
Each employee is granted 5 wellness days per year in addition to our generous PTO
Perks & Discounts
Casual Dress
You'll typically catch our employees rocking jeans and a Xero t-shirt!
Commuter Benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company Outings
Annual holiday party, as well as a summer celebration!
Game Room
Video games and ping pong table in lounge
Stocked Kitchen
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some Meals Provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Happy Hours
Happy hour starts every Friday at 4!
Fitness Subsidies
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job Training & Conferences
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