Pricing Product Manager, Services
Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re a $2 billion company that’s growing at 20+% annually and we’re expanding our Global Service and Support Team to make sure we stay ahead of the competition.
We’re currently looking for: A Pricing Product Manager, Services to build new pricing structures and models yielding value-based service offerings. The individual will be well versed with Pricing and Product Management frameworks to monetize and execute portfolio initiatives. The Pricing Product Manager will drive Revenue forecasting, Service offer pricing, and Catalog configuration.
Experienced with minimal supervision, the Pricing Product Manager will identify new business opportunities, work with Product Management, Legal, Product Marketing, IT, Sales, Operations, and Partners and Vendors to monetize the Services Portfolio.
To succeed in this role you must have experience in:
● 5+ years of SaaS pricing experience.
● Price and position packages performing deep analysis of COGS, Margins, Level of Effort, and related factors to drive revenue.
● Provide a comprehensive global pricing strategy with margin analysis and financial outlook.
● Setup global portfolio pricing, factoring exchange rates and tax codes.
● Perform deal review analysis to ensure success criteria are met.
● Provide Pricing Reviews to steering committees and executive leadership.
● Well versed with ARR/ MRR based pricing models for global launches.
● Analytical skills to build and measure KPIs to track performance of pricing actions.
● Knowledge of Total Addressable Market (TAM) and competitive positioning of the portfolio.
Desired Qualifications:
● Familiarity with Pricing and Product management framework.
● Exceptional problem solving, teamwork, and analytical skills.
● Excellent written and verbal communication skills.
● Strong organizational skills with the ability to manage completing timelines, deliverables, expectations, and customer demands.
● Extremely detail-oriented with an eye toward creativity, branding, and design.
● Ability to multitask and work well under pressure.
What we offer:
RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.)
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter Benefits
401K match and ESPP
Flexible PTO
Wellness programs including 1:1 wellness coaching through TaskHuman and meditation guidance through Headspace
Paid parental leave and new parent gift boxes
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Rocket Lawyer services that provide legal advice, document creation and estate planning
Employee bonus referral program
RingCentral’s Global Service and Support team leads the post-sale experience for our customers—making sure their every need is met, and that they’re able to use our products effectively and easily. As our customers’ central point of contact, you’ll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you are hired in Colorado, the compensation range for this position is between 104,000.00 and 128,700 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
#LI-JS1