Come join one of the best places to work in Denver! Homebot is in hyper-growth mode, looking for go-getters to join us in revolutionizing how people build wealth with the single largest asset they’ll ever own — their home.

We sell our SaaS platform to lenders, loan servicers, and real estate agents to engage their clients and prospects through the entire homeownership lifecycle. Our customers love us and we love them! We are scaling rapidly and need a focused and reliable Associate Product Manager to direct our operational enablement product team, ultimately empowering Customer Success to provide best-in-class service and strategy for our customers.

If this opportunity gets you pumped - perfect! Apply below and we look forward to speaking with you very soon. We also read cover letters so take a moment to tell us what makes you a great addition to the team!

This is a full-time position based in the Denver, Colorado office. Currently, due to COVID-19, we are working remotely and will continue to do so until October 28, 2021. Until then, you can work remotely in another state, but will eventually need to be in the Denver area once we fully reopen. When we return to the office, we will have a hybrid work model in place that will allow employees to split their time between working in-office and from home a few days a week.

Compensation: We are dedicated to providing fair pay and benefits that are in line with industry standards. We carefully consider several factors when evaluating compensation, including skills, qualifications, and product comprehension, which can cause your compensation to vary. This role has an annual targeted base salary range of $75,000 - $85,000, plus an annual 10% performance bonus target. For additional details on our total benefits package, please review the section “Why Homebot?” at the end of this job description.

Who We Strive To Be as Homebotters:

• Servant Leaders: We serve our teammates and customers first, with the purpose of enabling and boosting them to be successful
• Respect, Thoughtfulness & Maturity: We show through our actions
• Accountability: We know our jobs & take ownership
• One Team: We make decisions, get in the same boat, & paddle collectively
• Diligent: We are compelled in the details
• Initiative: We seek improvements continuously
• Solution Drivers: We create solutions rather than focus on problems
• Positivity Builders: We recognize that great attitudes are contagious
• Learners: We fail fast and learn from our experiences and mistakes

Characteristics of a Homebot Associate Product Manager:

• Patient, friendly and coachable
• Focused, gritty, and resourceful
• A solutions-creator who takes initiative and proactively adds value
• A quick learner, eager to grow by helping wherever needed
• A constant learner: you maintain a learner’s mindset in all aspects of the job, identifying and testing assumptions to get to the heart of a situation

What You’ll Be Accountable For:

• Owning daily Production Support processes, which means serving your fellow Homebotters by “keeping the lights on.” This includes triaging routine operational developer tasks on our Production Support board, handling internal communications for the occasional fire drill and continually applying your product mindset to iterate and improve the process.
• Following the influence of your manager, you will execute on a strategic roadmap aimed at ensuring our Customer Success and Operations teams have the tools they need to provide best-in-class customer service, making Homebot an invaluable strategic partner for our customers.
• In partnership with your technical team lead and dedicated designer, you will guide your team of 3-5 developers to deliver working software every sprint.
• Gifted in communication and decision-making, you can inspire your development team to deliver amazing results while handling inevitable conflict with grace.
• To boost discovery and adoption of the solutions you’ll build, you will empathize and build a working relationship with Sales, Customer Success, and our customers. You’ll read between the lines to help truly solve the business needs.
• Working with your stakeholders, you will gather detailed requirements, identify appropriate timelines, prioritize tasks, and manage stakeholder expectations.
• Passionate about positive user experiences, you will perform QA activities and own product acceptance for every software release.
• As the owner of detailed requirements and QA, you balance your passion for user-centric design and crisp copy with your bias for action, knowing when to stop the polish so you can launch and learn!
• As a humble and motivated technology practitioner, you will use Agile practices to achieve these goals, including believing we can and should always find ways to improve.

Partnerships:

• This role will report to Senior Product Manager, Laura Jackson
• You will work closely with product managers, UX design and research, developers, customer success, and data operations
• Our organization is matrixed; You will be part of a cross-functional development team for your day-to-day, but you will also have 7 teammates on the Product Management team.

Comprehension & Qualifications:

• Strong written and verbal communication skills, including presenting and teaching
• A personality that enjoys frequent change and can adjust priorities accordingly
• Technical acumen as showcased by a proven ability to partner with technical teammates (e.g. engineers) to achieve meaningful outcomes and translate tech-speak to business-speak.
• Ability to work objectively as well as collaboratively
• Strong influence and stakeholder management skills with an ability to garner buy-in regardless of official authority
• Undeniable hunger to grow and ability to learn quickly
• A desire to grow towards a product management career

Bonus Points:

• You are familiar with Real Estate and/or Mortgage Lending and the different stakeholders involved with homeownership
• Familiar with Jira, Monday.com, Figma, Miro, Lokalise, Mandrill, Twilio, Salesforce, Intercom, Wistia

Why Homebot?

We believe in a collaborative, fun work environment. And when we say we have an awesome culture, we mean it. The team members, aka Homebotters, are not only passionate about our product but also about how they interact with each other. We push ourselves every day to be better, test each other to continuously grow, and have fun doing it. We are professional when we need to be and goofy when it’s time to celebrate a win. We realize we might be a little biased so we encourage you to check out our Glassdoor reviews and visit BuiltinColorado’s Best Places to Work list (#75!) and Best Small Places to Work (#21!).

We appreciate and value what our team members do every day, so we offer some amazing benefits to reward them:

Perks/Benefits:

• Health benefits (we pay 99% of the Homebotter’s cost for the 80/20 medical plan)
• Medical & Dental: United Healthcare
• Vision: Beam (VSP)
• Great vacation policy - we believe in taking care of yourself & reward team members as they reach milestone years of service (3 weeks accrued vacation to start!)
• Paid Parental Leave - 12 Weeks!
• 401K (Guideline)
• Remote Activities: Wellness Challenges, Trivia, Tequila & Chocolate Tasting, Whiskey Tasting!
• Hybrid Working Model - Blend Work From Home and In-Office Days
• Denver EcoPass for light rail and bus system
• Office location in downtown Denver (modern, spacious 4-story with top floor deck ⛰)
• Events like: Tasty Tuesdays, Wellness Wednesdays, and Thankful Thursdays
• Onsite Massages 2x/month
• Nitro cold brew, french press, smoothie bullet, and snacks
• Rotating beer tap + stocked beer/wine fridge
• Monthly lunch paid by Homebot
• Fun quarterly events like Rockies games, holiday parties, etc.
• Awesome culture! Awesome coworkers! (seriously, have you seen Glassdoor?)
• We give back to the community (Volunteer Days, Giving Tree)
• Openwork environment with sit/stand desks
• Management Training & Promote from within
• Professional development opportunities/training
• Opportunities for career growth and leveling skills

More about Homebot

The problem we’re solving:

The United States homeownership market is the largest asset class in the world at $30 trillion but is essentially an “unmanaged” asset that causes people to leave billions of dollars on the table every year. At the same time, loan officers and real estate agents spent $20 billion a year on desperate attempts to maintain mindshare and reliability with their past clients in hopes of gaining more repeat and referral business.

Our solution:

Homebot is a client-for-life portal that maximizes repeat and referral business for lenders by empowering consumers to build wealth through homeownership. The award-winning client portal delivers personalized, actionable intelligence throughout the entire homeownership lifecycle to every client and prospect. With an average 50% monthly engagement rate, Homebot ensures lenders and agents remain the trusted advisors that consumers rely on to make informed decisions about the largest asset they may ever own, their home.

It’s definitely a game-changer and we are truly making an impact. Having launched in 2016, we're over 100 Homebotters strong and expect to continue that growth throughout the year. Join us!

Check out our website at www.homebot.ai