VORTO
Vorto.AI is an AI driven autonomous supply chain platform.
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Information Services Technician

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About Vorto

We are building software products to enable businesses to be more economically and environmentally sustainable by digitally transforming the supply chain. As Information Services Technician at Vorto, you will help us maintain secure information systems that empower people to Win.

About the Role

VORTO information and technology resources are agile, lightweight, and quickly align to dynamic business requirements. IT empowers people with secure, coherent, and available information systems to champion personal, customer, and company endeavors.

A successful candidate will show storing ownership around tasks and be motivated to empower the people throughout the company by employing the tools, skills, and experience necessary to provide effective, efficient time and resource management. Attention to detail is critical.

Responsibilities

  • Support the setup and tracking of tech-related equipment per defined policies
  • Provision accounts and group memberships for new and existing teammates in systems such as Google Workspace, Slack, Vorto native apps, Microsoft Azure, Cloud Directory solutions, etc.
  • Comply with strong OPSEC and data governance practices
  • Participate in SOC audit activities and evidence collection processes
  • Setup and manage technology for video conferencing and meeting room reservation
  • Enforce technical support ticketing system requirements for Service & Asset Management verticals

The ideal candidate will have:

  • Culture alignment - read the blog!
  • Ability to help respond to support events 24x7
  • Must be able to work in a fast-paced, structured, dynamic, and high-transaction environment, with the ability to maintain composure under stress
  • Ability to troubleshoot applications and learn new technologies quickly
  • Ability to react to dynamic situations and make thoughtful decisions quickly
  • Understanding of service-focused operations teams that support a group of customers whose operations are 24/7/365
  • High level of curiosity and desire to learn
  • Exceptional analytical skills
  • Exceptional communication skills, written and verbal


Requirements

  • 3+ years of experience working as an IT Specialist for a tech company, or a similar role
  • Experience with security & vulnerability scanning tools like Sophos, ThreatStack, etc. a plus
  • Google Suite, GCP, and Azure administration experience, including IAM management
  • Audio/video and meeting systems experience desired
  • A jack-of-all-trades and willingness to dive in head-first to unusual technology problems

Benefits

Benefits

At VORTO we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.

We offer a competitive benefits package as well as numerous additional perks including:

  • Competitive compensation package
  • Health, Dental and Vision Insurance
  • 401k with matching up to 3.5%
  • Company-paid life and short-term disability insurance
  • Company-paid parking pass or transit pass
  • Modern office space in downtown Denver with daily coffee, tea, drinks & snacks

VORTO is an Equal Opportunity Employer.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

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Henry Reohr
Product Manager
It’s OK To Fail
Where camaraderie equals progress.
Vorto’s culture in one word? “Supportive,” said Henry Reohr. “I’ve never worked with such high-performing team members who are still able to go out of their way to help one another.” He knows his teammates have his back, and vice versa. Together, they have built an environment where failure is OK. “We just work together to move forward,” Reohr said. That sense of camaraderie goes beyond 9-5: The team frequently eats dinner together, and they now have a monthly game night thanks to a new employee’s enthusiasm — proof that togetherness starts from the beginning.
Vorto’s culture in one word? “Supportive,” said Henry Reohr. “I’ve never worked with such high-performing team members who are still able to go out of their way to help one another.” He knows his teammates have his back, and vice versa. Together, they have built an environment where failure is OK. “We just work together to move forward,” Reohr said. That sense of camaraderie goes beyond 9-5: The team frequently eats dinner together, and they now have a monthly game night thanks to a new employee’s enthusiasm — proof that togetherness starts from the beginning.
We have opportunities to shape culture. If you are willing to take initiative, organize something and rally the team around it, then the company will support you.
Ryan Baldini
AI Engineer
Own It
People-focused tech brings a sense of accountability.
When Baldini joined the engineering team, it was a small ragtag group with little experience, but they worked together to build a successful company. The team is now more robust with complementary skills and levels of expertise, plus strong code-review and mentoring processes — yet they maintain a fairly loose organizational and development process. “Our engineers have the freedom to build the solution that is most appropriate to the problem at hand,” Baldini said. They take ownership of those solutions and push themselves to make a difference for people who rely on the tech to do their jobs.
When Baldini joined the engineering team, it was a small ragtag group with little experience, but they worked together to build a successful company. The team is now more robust with complementary skills and levels of expertise, plus strong code-review and mentoring processes — yet they maintain a fairly loose organizational and development process. “Our engineers have the freedom to build the solution that is most appropriate to the problem at hand,” Baldini said. They take ownership of those solutions and push themselves to make a difference for people who rely on the tech to do their jobs.
When we ship a new feature to production, that change immediately affects the livelihoods of thousands of people. That brings urgency and accountability to our team.
Kelsey Abernathy
Operations Manager
The Golden Rule
Lead others how you want to be led.
Kelsey Abernathy strives to be the type of leader she’d want to work for. She makes a tireless effort to identify her team members’ individual strengths and opportunities to help them grow, and she leads by example with honesty. “I’m not afraid to admit I do not know the answers and take that as a learning opportunity for both myself and my employees,” Abernathy said. In weekly one-on-ones with her team members, Abernathy discusses their strengths and goals and ways they can improve to achieve them. She provides encouragement and access to training, and, above all, a supportive space.
Kelsey Abernathy strives to be the type of leader she’d want to work for. She makes a tireless effort to identify her team members’ individual strengths and opportunities to help them grow, and she leads by example with honesty. “I’m not afraid to admit I do not know the answers and take that as a learning opportunity for both myself and my employees,” Abernathy said. In weekly one-on-ones with her team members, Abernathy discusses their strengths and goals and ways they can improve to achieve them. She provides encouragement and access to training, and, above all, a supportive space.
The work we do is hard. As a manager, I will do whatever it takes to ensure my team knows they are appreciated.

What are VORTO Perks + Benefits

VORTO Benefits Overview

Vorto provides the latest in tech and even a 401(k) with a company match which are rare for a startup. This is possible due to the rapid market success of our products, which flow directly from our culture of relentless speed of innovation. Our level of success has enabled Vorto to be competitive in pay along with a big upside in equity potential.

Culture
Team based strategic planning
Open office floor plan
Diversity
Highly diverse management team
Health Insurance + Wellness
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Financial & Retirement
401(K) matching
Company equity
Vacation + Time Off
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Professional Development
Promote from within
View full list of perks + benefits
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