Information Services Technician at VORTO

| Greater Denver Area
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About Vorto

We are building software products to enable businesses to be more economically and environmentally sustainable by digitally transforming the supply chain. As Information Services Technician at Vorto, you will help us maintain secure information systems that empower people to Win.

About the Role

VORTO information and technology resources are agile, lightweight, and quickly align to dynamic business requirements. IT empowers people with secure, coherent, and available information systems to champion personal, customer, and company endeavors.

A successful candidate will show storing ownership around tasks and be motivated to empower the people throughout the company by employing the tools, skills, and experience necessary to provide effective, efficient time and resource management. Attention to detail is critical.

Responsibilities
  • Support the setup and tracking of tech-related equipment per defined policies
  • Provision accounts and group memberships for new and existing teammates in systems such as Google Workspace, Slack, Vorto native apps, Microsoft Azure, Cloud Directory solutions, etc.
  • Comply with strong OPSEC and data governance practices
  • Participate in SOC audit activities and evidence collection processes
  • Setup and manage technology for video conferencing and meeting room reservation
  • Enforce technical support ticketing system requirements for Service & Asset Management verticals
The ideal candidate will have:
  • Culture alignment - read the blog!
  • Ability to help respond to support events 24x7
  • Must be able to work in a fast-paced, structured, dynamic, and high-transaction environment, with the ability to maintain composure under stress
  • Ability to troubleshoot applications and learn new technologies quickly
  • Ability to react to dynamic situations and make thoughtful decisions quickly
  • Understanding of service-focused operations teams that support a group of customers whose operations are 24/7/365
  • High level of curiosity and desire to learn
  • Exceptional analytical skills
  • Exceptional communication skills, written and verbal

Requirements

  • 3+ years of experience working as an IT Specialist for a tech company, or a similar role
  • Experience with security & vulnerability scanning tools like Sophos, ThreatStack, etc. a plus
  • Google Suite, GCP, and Azure administration experience, including IAM management
  • Audio/video and meeting systems experience desired
  • A jack-of-all-trades and willingness to dive in head-first to unusual technology problems

Benefits

Benefits

At VORTO we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.

We offer a competitive benefits package as well as numerous additional perks including:

  • Competitive compensation package
  • Health, Dental and Vision Insurance
  • 401k with matching up to 3.5%
  • Company-paid life and short-term disability insurance
  • Company-paid parking pass or transit pass
  • Modern office space in downtown Denver with daily coffee, tea, drinks & snacks

VORTO is an Equal Opportunity Employer.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

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Technology we use

  • Engineering
  • Product
    • GolangLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • TensorFlowFrameworks
    • KubernetesFrameworks
    • PostgreSQLDatabases
    • FigmaDesign

Location

Our company is in a trendy area with plenty of bars, restaurants, gyms and shopping. Plus, there is great access to public transportation.

An Insider's view of VORTO

What's something quirky about your company?

We listen to "Who Let the Dogs Out" almost daily at 4:30pm and have the most well stocked refridgerator in town... ranging from energy drinks, all types of La Croix, snacks galore, and even lunch choices, we're a fan of eating and drinking well. The environment feels like the cup is half-full with generosity for all of the hard work. ;)

Jennie

Office Manager/Executive Administrator

How do you collaborate with other teams in the company?

We are an extremely collaborative team so I am always working with other groups within the company. While I am testing, I am in constant communication with our software developers; when I am presenting to clients, I am in communication with our sales team; and our operations team has daily updates on all customer activities.

Kaitlynn

Operations Manager

What are some things you learned at the company?

Even as an engineer, I’ve learned that it is crucial to understand how the user experiences our app day-to-day. Without that context, it is impossible to take full ownership for building new features. I’ve also learned how much grit and resilience it takes to deliver a product that thousands of people use every day.

Ryan

AI Engineer

What unique initiatives do you have that encourage innovation?

Innovation is only valuable when it is commercializable. So many companies either a) never innovate, or b) innovate, but without ever creating any value. We invest in exposing every Vortonian to diverse aspects of our business & industry so they can innovate in ways which make an impact.

Sam

Chief Product Officer

What's the biggest problem your team is solving?

Biggest problem we're solving is simplifying the supply chain industry, minimizing the number of trucks that are needed on the road, and at the same time increasing customer's earnings by eliminating non productive time (NPT) and demurrage.

Sean

Engineer Manager

What are VORTO Perks + Benefits

VORTO Benefits Overview

Vorto provides the latest in tech and even a 401(k) with a company match which are rare for a startup. This is possible due to the rapid market success of our products, which flow directly from our culture of relentless speed of innovation. Our level of success has enabled Vorto to be competitive in pay along with a big upside in equity potential.

Culture
Eat lunch together
Daily sync
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Promote from within
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