Marketing Agency Account Director

If you love new ideas, branding, integrated campaigns, video, and websites, you’re in the right place. At AOR, we’re a down-to-earth team that believes collaboration builds great brands, candid conversation creates strong teams, and that life is too short for inflated egos. We’re multi-talented and multi-faceted, working in branding, marketing, digital, video and more. We put people first. We love what we do. And we work damn hard doing it. Work-life balance is valued highly, thanks to a flexible PTO policy and a flexible hybrid office model. Because of this, we prioritize people with excellent communication skills and the superpowers of teamwork via phone, Slack, email, text and other modes we may dream up. Since we are all building this agency together, we reward our team for their hard work by offering a company-wide profit-sharing program that rewards employees for the hard work they’ve done and the positive impact they’ve made on our growth and success as an agency. We look for people who jump at opportunity and embrace change to bring new ideas to our team, and who share our commitment to bringing community and connection in everything we do and everything we touch. At AOR we value diversity and are proud to be an equal opportunity employer. AOR values individuality and is committed to building a diverse staff. We encourage applications from minorities and marginalized peoples. 

Role Description

The Account Director will serve as the account lead and primary client contact for our largest and most complex clients. This individual partners closely with the client to define goals and works strategically across our organization to provide thoughtful solutions with measurable results that help drive our clients’ businesses forward. This position requires a deep understanding of a client’s business, exceptional partnering skills, and an extremely proactive mindset.

They are responsible for direct management of the account team - from Senior Account Executive to Account Coordinator. As a people manager, this individual is accountable for mentorship and professional development of their team members, hiring and growing their team as needed, team administrative duties, and aligning the appropriate cross-functional internal teams to deliver on client needs. 

Role Requirements

Management 

• Minimum of eight years of experience in an account management role, at a creative agency

Marketing 

• Proven ability to foster relationships with senior-level clients, Directors, VPs and C-level executives
• Experience pushing the client work to the boundaries of the social and digital space
• Ability to identify, lead & own all organic growth initiatives for all clients on agency roster
• Track record of delivering effective marketing solutions that helped drive marketing results
• A thorough understanding of the agency process and agency/client relationship model

People-Management 

• Proven ability to grow and manage internal teams, both within the account management department and across other functional departments
• Experience managing, mentoring, and developing a team
• Ready to challenge, inspire, and hold the team accountable for great work
• Experience developing growth plans, monitoring progress, and providing timely feedback
• Track record of actively participating and coaching individuals with clarity and momentum
• Ready to participate and lead department huddles, client service team meetings, and be an active member of the agencies leadership team

Financial Management 

• Ability to manage revenue, profitability, and expenses
• Experience creating and managing budgets for large-scale projects 
• Exemplifies excellent budget and estimate negotiation skills

Communication/ Presentation 

• Displays exceptional communication skills, including small and large-group presentations
• Confident user of email, text, video conferencing, presentation software and standard business software with superior organizational skills
• Stickler for the details and not afraid to speak up when something isn’t up to par

Additional

• Ready to assist in new business opportunities
• Bonus: Experience in Workamajig or other project management software

What Traits Make this Position Successful?

• Expert problem solver and team player
• A strong 'self-starter' mentality and sense of responsibility
• High-level communication skills
• Comfortable in fast-paced agency environment
• A positive, upbeat attitude!

Reports To

Director of Client Services

Supervises 

Senior Account Executive(s)

Account Executive(s)

Account Coordinator(s) 

Intern(s)

Salary Range

$85,000 - $105,000 base annual salary

*Salary will be based on previous experience.

A Few Perks to Note

• Company profit sharing: At AOR, we believe we’re all in this together. That’s why we give 25% of AOR’s net profits back to employees when we hit our quarterly goals as an agency.
• Flexible PTO: AOR believes that your life outside the agency is as important as your life inside the agency. Flexible PTO gives our employees the power to take time off as works best for them and maintain a healthy work-life balance.  
• Flex work schedule/ Hybrid office: Our values led us to embrace a hybrid model that allows for flexibility, trust, and invigoration of our passions. We support AORians to manage their schedule and allow people (the client and employees) to determine where to work and how often to be at home or in the office.
• Ten paid holidays, plus your birthday and office closed from December 24th until January 1st
• Education and conference program/career development opportunities
• Generous parental leave 
• Health, dental and vision insurance & supplemental accident insurance
• Wellness program
• Flexible Spending Account (FSA) &  Dependent Care Account (DCA)
• Short & long-term disability and life insurance provided to all employees
• 401(k)
• Agency Membership to Ad Club Colorado
• Equipment Provided: laptop, monitor and any necessary equipment to complete your position’s duties 
• Dog-friendly office
• Free parking, secure bike parking & mass transit reimbursement
• Company outings + events
• Volunteer opportunities
• Stocked bar + kitchen
• Great Golden Triangle location (all the perks of Downtown, but with better parking)

Position Specifics

This is a full-time salaried position that holds an approximate 40-hour workweek, though may require additional hours from time-to-time. This position may require some travel for client work. Although we do have a hybrid office, we are currently only considering local Denver candidates, or candidates looking to relocate to Denver.

AOR, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.