Head of Communications - Americas

| Greater Denver Area

About Xero

At Xero we are rewiring the small business economy and want millions of small businesses to thrive through beautiful software, advice and connections. We aim to make being a small business more efficient and profitable for small business owners, and more enjoyable too. 

About the role

This is a high-profile, business-critical position which requires a unique blend of strong leadership and holistic communication skills to develop, deliver and lead our organizational strategies.

Reporting the President for Xero in the Americas (US & Canada), you'll be responsible for building and driving the execution of Xero America's communications strategy, spanning media relations, thought leadership and community relations. With an understanding that the Corporate Headquarters for Xero is based in the Southern Hemisphere, you'll have established relationships with top-tier business and technology media in the US, using them to create a regular cycle of quality stories. You'll build on your experience in thought leadership and storytelling to craft and deliver consistent messages to the market and workforce that capture Xero's challenger brand. And you'll draw on our extensive network of influencers and executives for fresh, impactful content and campaigns. 

What you'll do

  • As part of a global team of communications professionals you'll also have a reporting line to the global leader for communications based in Sydney, Australia Develop and lead the execution of an integrated communications strategy for the Americas, collaborating with our heads of marketing and brand, product and partnerships.
  • Operate as a business advisor. Build trusted relationships across the Xero leadership team, and serve as a business advisor to the leader of the Americas business and his team. 
  • Create a compelling, persuasive narrative for Xero in the Americas, and secure high-impact venues for that story to be delivered to strategic audiences, media and influencers.
  • Complement the narrative with execution of a sophisticated thought leadership strategy, including real-time, rapid-response social.
  • Craft brilliant, differentiating messages and campaigns across brand, product, and partnership news for key business, tech and financial media outlets. 
  • Build and defend the Xero positioning with our priority audiences in the Americas.
  • Manage the relationship and execution strategy for the external PR agency

What you'll bring

  • 10+ years of proven leadership in communications/PR through either in-house and/or agency experience predominantly in the US, working on both B2C and B2B brands. 
  • A track record of identifying, building and delivering communications programs that deliver business impact 
  • Experience developing communications strategy for brand, product and partnership news; plus issue and crisis management.
  • Excellent media relationships with top-tier US journalists in technology/enterprise/business media outlets, with proven experience in landing high-profile stories and mitigating negative stories.
  • Ability to quickly establish credibility and strong working relationships across the C-suite executive level.
  • Strong skills in communication, relationship building, project management, budget management and reporting.
  • Experience in agency management.

Why Xero?

This role presents an outstanding opportunity to help shape the next phase of Xero's growth. At Xero, we are proud of our collaborative, empowering and inclusive culture that allows creativity to thrive and innovation to flourish.

We're offering a competitive remuneration package and a supportive and fun work environment that encourages you to take ownership for your career and be the best you can be. To peek inside Xero and see what we do check out #dobeautifulwork on twitter or instagram.

Apply today.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • SalesforceCRM


Just a quick walk from Union Station, our US HQ is located in the heart of Denver's LoHi neighborhood surrounded by local shops and restaurants.

An Insider's view of Xero

How would you describe the company’s work-life balance?

Getting things done for our customers is always top of mind, but Xero understands that starts from taking great care of ourselves as well. Having the ability to work from home when needed, wellness days, and events like office walks and 10 minute massages show that life (and living it!) helps us contribute and innovate better at work.


Product Owner

What projects are you most excited about?

Right now, I'm most excited to work on our Denver Roadshow. I've worked with our Colorado Account Manager to connect with Colorado's leading accounting and bookkeeping firms and drive attendance to this event right here in Denver. Our goal is to build up our network and educate the community on all Xero has to offer!


Partner Development Representative

What makes someone successful on your team?

If you’re hungry to learn more, have a brilliant idea, or are passionate about a particular project, just dive in head first. Xero values people who are do-ers, who want to roll up their sleeves and #champion an initiative through from beginning to end.


Integration- GTM Lead

What is your vision for the company?

Xero is on a mission to support our communities by helping small businesses succeed. To do that well - we hire passionate people who engage directly with our customers every day. Leveraging innovative technology to simplify accounting isn't enough – we want to build beautiful experiences that solve the most pressing needs of our customers.


Chief Platform Business Officer

What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability Insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental Benefits
Cigna dental PPO plan
Vision Benefits
VSP vision plan
Health Insurance Benefits
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life Insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness Programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Retirement & Stock Options Benefits
401(K) Matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company Equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous Parental Leave
Eight weeks paid leave for primary caregiver. Two weeks of paid leave for secondary caregiver
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 5 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid Volunteer Time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid Holidays
11 paid holidays per calendar year
Paid Sick Days
Each employee is granted 5 wellness days per year in addition to our generous PTO
Perks & Discounts
Casual Dress
You'll typically catch our employees rocking jeans and a Xero t-shirt!
Commuter Benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company Outings
Annual holiday party, as well as a summer celebration!
Game Room
Video games and ping pong table in lounge
Stocked Kitchen
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some Meals Provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Happy Hours
Happy hour starts every Friday at 4!
Fitness Subsidies
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job Training & Conferences
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