Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

Zoom Video Communications is looking for an eCommerce Campaign Manager to join our customer marketing team. We are looking for an experienced and passionate campaign manager to elevate and optimize our ecommerce funnel. Looking for a candidate with proven results who can help us maintain the company culture of continuous improvement by obsessively finding ways to optimize and grow.

Responsibilities

• Optimize our brands, products and presence across E-commerce platforms.
• Execute strategy to acquire more users, optimize activation, deepening engagement, and drive conversion.
• Ability to think strategically, but also dive in and do the work.
• Consistently optimizing freemium funnel through ongoing site testing (A/B - multivariate testing, marketing automation) via existing and emerging technology and opportunities. Continually leverage new tools & industry best practices.
• Establish and manage CRM programs and asset creation, including weekly email calendar, automated triggers, referral program.
• Support and collaborate with cross functional teams to develop seasonal and annual strategies in-line with Sales and Brand objectives.
• Monitor and report on macro install-base behavior and trends while executing initiatives to maintain/optimize Freemium funnel.
• Work cross-functionally with engineering, product, web, customer marketing to ensure a cohesive user experience.

Requirements

• BA/BS degree or equivalent work experience
• Experience and success working in a cross-functional organization, and a global mindset
• 4+ years of experience running marketing campaigns
• Must be extremely analytical and data-driven.
• Experience optimizing eCommerce flows. 
• Strong problem solver with self-starter, aka someone who hustles
• You are a team player and have strong interpersonal skills
• Experience in high-growth SaaS freemium model strongly preferred
• Proficiency in SFDC, Pardot, Domo/Tableau, JIRA, Google Analytics/Optimize, Hotjar
• Excellent verbal and written communication skills
• Experience in video or web conferencing in the cloud is a plus 

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!