Content Specialist

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Who are we?

At Marketo, we are creating the world's leading engagement platform that empowers marketers to deliver the authentic experiences customers desire at scale. Our team is fueled with a passion for innovation, growth, and a relentless commitment to making the Marketer successful. We hire smart, hardworking individuals who thrive in fast paced environments.

The Opportunity

As a Content Specialist and member of the Global Enablement team, you will be critical to helping our global field teams to learn and develop. You will support the team in the design/redesign, development, restructuring and/or repackaging of multiple forms of training solutions. The position includes a wide range of content design and development (HTML & CSS), as well as interactive and multimedia support as requested by the team's instructional designers, trainers, and various stakeholders.

You will aid in the development of innovative and engaging training programs at scale and contribute to customization where appropriate (e.g. for sales role, location, situation). In addition to this, you'll partner with content and skills experts to bring a cohesive development experience to the Commercial and Enterprise sales and customer facing organizations.

This role sits in our Denver office and reports to the GVP, Sales Enablement.

What will you do?

  • Work as part of a team with instructional designers, enablement coordinators, sales trainers and coaches, subject matter experts, and marketing specialists to produce relevant content meeting the needs of key stakeholders and multiple audiences
  • Conceptualize and produce images and graphics, web pages, informational articles, reference guides, case studies, playbooks, videos, infographics, presentations, campaign emails, and occasional content marketing pieces
  • Create and edit web content using HTML and CSS within a CMS
  • Provide day-to-day maintenance and content management of sales enablement assets of various content types (web, eLearning, video, PDF, infographics)
  • Meet with the instructional designers and trainers to determine scope of projects and assets needed
  • Advise the team on design strategies while aligning with Marketo's brand guidelines
  • Proofread to produce accurate and high-quality work
  • Incorporate changes, recommended by the team, into the final design of content assets

Is this you?

  • 1+ years minimum in a design-related role
  • Bachelor's degree or certification in design-related field
  • Thorough knowledge of HTML and Adobe Creative Cloud (specifically Photoshop and Illustrator)
  • Experience designing and editing various multi-media content (video, audio, graphics, documentation, etc.)
  • Excellent interpersonal, presentation, and verbal and written communication skills
  • High proficiency in MS Office Suite, especially PowerPoint
  • Excellent graphic design capabilities and must be attentive to small details
  • Excellent project management skills; must be able to manage multiple projects at one time and meet deadlines
  • Proof of design work (portfolio)
  • Familiarity with eLearning authoring software (i.e., Articulate Storyline, Adobe Captivate, etc.) and Flash is desired, but not required
  • Experience in instructional design, learning technologies, or a sales-related field is desired, but not required

Why Team Purple?

  • Marketo creates a culture that is customer obsessed, radically transparent, and boldly accountable
  • We've been ranked consistently as a top place to work with local business journals, Inc., Great Places to Work, and others
  • We offer competitive pay and great benefits including health, dental, vision, and 401k
  • Other perks include discounted gym membership and commuter benefits, tuition reimbursement, fully stocked kitchens, time off for community service, and more
  • Our growing Denver office is in the heart of downtown featuring a spectacular view of the city and mountains and is centrally located for easy commuting

Marketo is an equal opportunity employer

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Location

Our new office is in the Denver City Center near plenty of shops and restaurants. We also have amazing views of the Rocky Mountains from our windows.

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