Conga
Conga empowers businesses to modernize revenue generation and optimize commercial relationships.
Broomfield, CO

B2B Lifecycle Marketing Manager - Global

| Greater Denver Area
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Our shared values: The Conga Way

A successful candidate will embody the essence of a Conganeer through demonstration of critical behaviors of The Conga Way:

• Embracing an Entrepreneurial Spirit

• Achieving Together

• Championing the Customers

The Conga Way is a core element of the Culture and Talent focus at Conga. This philosophy shapes the personality of our organization, defines how we show up every day, and provides clarity about how we work together.

Company Description

Conga is a fast-growing leader in the Digital Transformation category with over 11,000 customers, 750,000 users, and 1,300 five-star customer reviews. Conga’s Commercial Operations Transformation Suite creates outstanding ROI for our customers by automating business processes for digital data, documents, reporting, and contracts. As a top 3 global Salesforce Strategic ISV with the #1 paid application on the Salesforce AppExchange, Conga has tremendous momentum. With a global team of over 1,200 employees, an experienced senior management team, strategic investors including Thoma Bravo, Insight Venture Partners and Salesforce Ventures, offices across the US, in London and in Sydney, Australia; Conga is poised to be one of the next great B2B SaaS success stories.

Job Description

Conga has an exciting opportunity for a Global Lifecycle Marketing Manager to join our fast- growing team of talented and collaborative marketing professionals within our Demand Generation function. We’re looking for a highly-motivated marketer who is ready to drive the strategy and execution of digital lifecycle campaigns -- including lead nurturing; opportunity acceleration; and customer onboarding, up-sell and cross-sell – across multiple channels -- including email, interactive chat and digital advertising.

You’ll partner with colleagues from across the globe within the demand gen campaigns, customer marketing, product marketing, digital marketing, business development, field sales and customer success functions to build the strategy of the lifecycle campaigns, while collaborating with marketing operations on execution, performance tracking and optimizations. You’ll also be the subject matter expert for the global marketing team on best practices for email and interactive chat marketing, as well as be the driving force behind our database segmentation strategies and digital data compliance initiatives.

The digital lifecycle program is a high profile, strategic component of our overall GTM strategy that is key to ensuring the company meets is aggressive growth goals. It requires a highly collaborative, driven B2B SaaS marketer that wants to be a part of building something truly exceptional. The ideal candidate should also have experience working with marketing automation platforms (Marketo preferred), interactive chat functionality (Drift preferred) and other digital tactics.

Key Responsibilities

• Develop the overall lifecycle communications strategy to increase engagement across the full customer journey, including lead nurturing, opportunity acceleration, and customer onboarding, up-sells and cross-sells

• Define and manage user journeys throughout the nurture process, including the definition of key user segments that are aligned to our primary personas – across both prospects and customers

• Manage global email campaign efforts to support demand gen, customer communications, corporate marketing, events, and partners

• Coordinate deliverables, including establishing deadlines and aligning with editorial calendars, to support nurture campaigns across both chat and email for monthly, one-off and cadenced communication

• Ensure compliance and manage strategy for GDPR, CCPA and other like regulations.

• Partner with Marketing Operations to measure and report on campaign performance;

develop monthly, quarterly, and ad hoc reporting with the aim of uncovering insights that lead to successful campaign optimizations

Experience, Skills and Competencies

• 4-6 years working in a digital demand generation marketing capacity, 2-3 years managing database marketing or lifecycle strategies

• Keen understanding of how lifecycle marketing is a core component of cross-channel marketing efforts

• Ability to translate business objectives into measurable marketing KPIs, with an understanding and competency in BI tools (Google Data Studio / BI / Salesforce reporting)

• Experience with marketing automation tools (Marketo preferred) and interactive chat tools (Drift preferred)

• Knowledge of digital best practices surrounding data segmentation and retention, cookie policies, CCPA and GDPR

• Strong collaboration and interpersonal skills to work with global, cross-functional teams

• Demonstrable ability to perform well in a fast-paced environment with strong

organizational and project management skills to manage multiple projects within tight

deadlines

• B.A. / B.S. degree from an accredited college or university

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. 

All your information will be kept confidential according to EEO guidelines.

Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

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Where we are

13699 Via Varra, Broomfield, CO 80020

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • C++Languages
    • JavaLanguages
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    • PHPLanguages
    • RubyLanguages
    • jQueryLibraries
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    • ASP.NETFrameworks
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    • MySQLDatabases
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What are Conga Perks + Benefits

Conga Benefits Overview

A global company with benefits and perks that support the unique needs of each Conganeer and their family. At Conga, we offer a competitive mix of benefits and perks that includes the basics (medical, dental and vision coverage) plus, for US-based colleagues, new fertility benefits, identity theft protection, and flexible time off. in addition to the many on-site perks offered in our offices.

Culture
Volunteer in local community
Through Conga Cares, our colleagues can view and dign up to participate in virtual and in-person volunteer activities. And they have three paid days off each year to give back!
Partners with Nonprofits
We partner with nonprofits such as Once Upon a Child and Community Gardens. We also have a charitable match program where we match 100% of your donation to eligible causes up to $750 per year.
Friends outside of work
Eat lunch together
Intracompany committees
We take our work seriously but not ourselves! Some of our committees include the Conga Book Club, Conga Running Club, and Women's Network, to name a few.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
From our exec leaders through our frontline managers, Conga benefits from people who hail from all over the world. In our ELT alone, you'll find leaders from Canada, Egypt, India, Ireland, and the US.
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
We're excited to partner with PetsBest to cover our furry friends!
Wellness Programs
We offer Wellness Coach, an online app that has everything from fitness to mindfulness to sleep resources.
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We offer an option to enroll in our Fidelity 401k plan with the option of making traditional or Roth contributions.
401(K) Matching
Conga will match 100% of your first 3% of contributions.
Performance Bonus
When we perform well as a company, we spread the love...in the form of a bonus.
Match charitable contributions
Through the Conga Cares program, Conga matches employee donations to eligible non-profit and service organizations.
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer a paid parental leave policy that provides for up to 12 weeks of paid bonding time for both mothers and fathers.
Flexible Work Schedule
We hire smart people and give them challenging problems to solve. We also give them the space to be flexible with their schedule.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Colleagues classified as 'Remote' in our HR system of record can expense internet and mobile phone charges each month.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
With manager review and approval, Conga reimburses the cost of professional development opportunities.
Time allotted for learning
We embrace the idea of servant leadership. To support this growth, we offer a quarterly intensive leadership development workshop for select Conga people-managers.
Customized development tracks

An Insider's view of Conga

What are some social events your company does?

We hosted our first-ever virtual "Congapalooza" event in October '20. It was a 90-minute showcase of the many talented Conganeers we have around the world, featuring artists, dancers, musicians, short-film makers, and much more. The reaction was INSANE ("proud to be a Conganeer," "what a great global team"), so we're already planning our next one!

Bob

CFO

What projects are you most excited about?

The momentum around our Conga product suite at the moment is really good. With the recent acquisition of Contract Wrangler and the product roadmap for Sign, I think we are in a good place to be the go-to-market leader. I'm looking forward to seeing what else we roll out soon and using Conga tech as part of my day-to-day job!

Sophie

Sales Engineer

How does the company support your career growth?

I've had the pleasure to grow my career internally here at Conga. Management has been extremely supportive of my career aspirations and provides guidance with regular career check-ins. The combination of our open door policy and the company's interest in my growth has allowed me the opportunity to get the most out of my career.

Robert

Solution Architect

How do you make yourself accessible to the rest of the team?

In addition to regular All Hands meetings, I host monthly round tables for 12-15 colleagues to meet with me to discuss anything on their minds. The full exec team also hosts quarterly Open Mic sessions, where people can ask any one of us a question. We also use Teams, where I have a dedicated channel for quick updates, and, for 1:1 feedback, email.

Noel

CEO & Culture Leader

What unique initiatives do you have that encourage innovation?

In our now virtual world, we continue to encourage innovation through events like Conga's Tech Summit (Aug 2020). It featured 37 sessions and 41 presenters, with a 99% positive attendee rating. Our Customer Experience team also hosted an Ideathon (Sep 2020), where people submitted and then pitched ideas for sustainable and transformative solutions.

Regina

VP, Software Engineering

Conga Careers In Broomfield, Colorado
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