Tax Specialist
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Xero is beautiful accounting software that's changed the way people do business all over the world.
http://vimeo.com/51563083 - watch the video, you'll enjoy it.
The company is also nearly doubling in size every year. We're winning. Come help us win more.
Xero provides online accounting software, providing business owners with real-time visibility of their financial position in a way that's simple, smart and secure.
The Payroll Customer Experience team's role is to delight, support and give advice to clients on Payroll in Xero. They must have a thorough understanding of payroll practices to enable them to advise customers on the use of Xero in their environment. As the numbers of customers grow, so too will the number of queries, and this position requires a professional, friendly and effective manner at all times.
The Taxes & Payment Services Rep is responsible for executing transmissions of customer filings and payments. These transmissions take place on a daily basis to meet established state and federal deadlines. The Tax Filing Rep also processes enrollment forms to ensure compliance with federal and state authorization requirements.
You'll need:
Xero is an Equal Opportunity Employer
http://vimeo.com/51563083 - watch the video, you'll enjoy it.
The company is also nearly doubling in size every year. We're winning. Come help us win more.
Xero provides online accounting software, providing business owners with real-time visibility of their financial position in a way that's simple, smart and secure.
The Payroll Customer Experience team's role is to delight, support and give advice to clients on Payroll in Xero. They must have a thorough understanding of payroll practices to enable them to advise customers on the use of Xero in their environment. As the numbers of customers grow, so too will the number of queries, and this position requires a professional, friendly and effective manner at all times.
The Taxes & Payment Services Rep is responsible for executing transmissions of customer filings and payments. These transmissions take place on a daily basis to meet established state and federal deadlines. The Tax Filing Rep also processes enrollment forms to ensure compliance with federal and state authorization requirements.
You'll need:
- Bachelor's degree or equivalent
- 2+ years Payroll experience
- 3+ years Customer Service experience
- Analytical, evaluative, and problem-solving abilities
- Keen attention to detail
- Experience with government reporting/communications channels
- Demonstrated ability to delight consumers or solve business problems
- Knowledge of payroll tax filing systems
- Ability to balance business needs with customer needs
- Self-motivation and directed
- Excellent written and oral communication skills
- Excellent interpersonal skills
- On-call availability and periodic overtime
Xero is an Equal Opportunity Employer
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