Renewal and Billing Specialist at Vendavo

| Greater Denver Area
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Company Description

Vendavo powers the shift to digital business for the world’s most demanding B2B companies, unlocking value, growing margin and accelerating revenue with our SaaS products. With an annual margin improvement totaling more than $2.5 billion across companies in chemicals, distribution, high-tech, and manufacturing. Vendavo is headquartered in Denver, CO and has offices around the globe. 

Sell more. Profitably.

Job Description

Contract Renewals:

  • Overall process owner of renewals and new logos (PO attainment, invoicing and start collections cycle)
  • Master Billing Schedule of Recurring Revenue – maintain a schedule with the highest level of accuracy and assist in transitioning the schedule to be maintained and managed in NetSuite
    • Update the schedule on a daily basis for closed customer contracts and lost customers
    • Coordinate renewal activities with Customer Experience and Sales Teams
    • Review contracts for non-standard terms and report them to the Controller and facilitate, as required, to resolution
    • Manage and facilitate customer communications at the 120-, 90- and 60-day points
    • Prepare cash forecast
    • Participate in the regular Renewal Team meetings
    • Calculate CPI and other annual increases and communicate said increases to the appropriate team members and schedules in NetSuite or Excel
    • Assist as required with Salesforce updates and reporting
    • Reconcile ARR Billings Schedule Vs. ARR Ratable Revenue
    • Publish Accounting Churn report – Notice to Teams


  • Create customer invoices in NetSuite for SaaS, software licenses, renewals, maintenance, services (fixed fee and time and materials), and recurring services as required (primary responsibility will be renewals and new logos)
  • Obtain purchase orders or facilitate getting assistance in securing


  • Bachelor’s in accounting or Finance
  • 2-3 years relevant work experience
  • NetSuite experience required
  • Word, Outlook, and Excel experience (including VLOOKUP’s and Pivot Tables, nice to have)
  • Strong attention to detail and commitment to customer service
  • Excellent verbal and written communication skills
  • Ability to adapt to change and learn new technology as we improve processes and grow
  • Enthusiastic and energetic individual with strong work ethic
  • Team oriented with willingness to work effectively with others to resolve issues
  • Bonus points for Salesforce 

Additional Information

  • Competitive base salary + bonus
  • Comprehensive health benefits including medical and dental
  • Unlimited paid time off
  • Flexible working hours

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM
    • Adobe CampaignLead Gen
    • FullContactLead Gen
    • MarketoLead Gen


Our company is in the best part of downtown Lodo by plenty of bars, restaurants plus an easy five minute walk from Union Station.

An Insider's view of Vendavo

What’s the vibe like in the office?

The office vibe is collaborative, casual, fun and team oriented


Talent Acquisition Manager

What are Vendavo Perks + Benefits

Vendavo Benefits Overview

flexible work schedule, great location, company lunches and happy hours, internal promotion opportunities, remote work from home options, medical, dental, vision insurance, unlimited time off, paid holidays, short and long term disability, 401K

Volunteer in Local Community
Food Bank of the Rockies, Food for Thought
Partners with Nonprofits
Food Bank of the Rockies, Food for Thought
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Annual holiday party, wellness program, volunteer program
Daily Stand-up
Open Door Policy
Team-owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Vendavo provides employees with a 401(k) matching plan managed by Fidelity.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 12 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Vendavo offers employees professional development opportunities like The ability to attend job-related conferences and seminars.
Lunch and Learns
Vendavo hosts lunch and learns meetings on occasion.
Cross-Functional Training Encouraged
Promote from Within
Mentorship Program
Our mentorship program includes 1-to-1 program, Cross-department program, Career mentoring, Leadership mentoring.
Customized Development Tracks
Paid Industry Certifications
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