Manager, Revenue Operations

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Come join one of the best places to work in Denver! Homebot is in hyper-growth mode, looking for go-getters, enthusiastic innovators, and team players to join us in revolutionizing how people build wealth with the single largest asset they’ll ever own — their home. 

We sell our SaaS platform to real estate agents, lenders and loan servicers to engage their clients and prospects throughout the entire homeownership lifecycle. Our customers love us and we love them! 

We are scaling rapidly and need an analytical and collaborative Revenue Operations Manager to drive data insights about our commercial operations to accelerate our revenue growth and deliver greater value to our awesome Customers!

If this opportunity gets you pumped - perfect! Apply below and we look forward to speaking with you very soon! (We also read cover letters so take a moment to tell us what makes you a great addition to the team!)

This is a full-time position based in our Denver, CO office. (We have a hybrid work model in place that allows employees to split their time between working in-office and from home a few days a week.)

Compensation: We are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications and professional experience, which can cause your compensation to vary. This role has an annual targeted base salary range of $80,000 - $110,000, plus an annual 10% performance bonus target.

For additional details on our total benefits package, please review the section “Why Homebot?” at the end of this job description.


What You’ll Be Accountable For: 

  • Partner with company leadership to develop the foundation for continuous data-driven process improvement to scale the organization
  • Design and launch processes, workflows, and automation to ensure that our resources are focused on delivering the highest level of value to our prospects and customers
  • Develop system for tracking and administering sales compensation 
  • Support continuous knowledge sharing between sales, marketing, customer success, and product, and create scalable communication/feedback channels between these teams
  • Define the analytics framework to measure individual and company performance and own the end-to-end process of tracking and analyzing the sales funnel from lead to customer 
  • Manage the tech stack of the Sales and Customer Success organization. Own the recommendation, selection, and deployment of new technologies and tools to scale the organization

Collaboration:

  • This role will report to the VP of Finance
  • You will work closely with Sales, Marketing, Customer Success, and Product
  • You will be the first member of a growing revenue and sales operations team

Experience & Qualifications: 

  • 3-5+ years in revenue operations, sales operations, or business operations for a B2B SaaS business
  • Experience building and/or improving sales process, analytics, and tools
  • Ability to define and track metrics and KPIs, analyze them, and turn them into actionable strategies
  • Must be able to present and share data in a polished, meaningful way, whether it’s a quick email, in-depth report, or presentation. Must communicate in a clear, engaging manner.
  • Experience working cross-functionally to build trust and relationships with other departments 
  • Have a deep knowledge of Salesforce and its administration, including how to customize Salesforce, configure the platform, and create dashboards and reports

Bonus Points: 

  • Salesforce certifications
  • Experience building sales operations infrastructure for a small, but quickly scaling business 
  • You are familiar with Real Estate and/or Mortgage Lending and the different stakeholders involved with homeownership

Characteristics of a Homebot Revenue Operations Manager:

  • A Solutions Creator who takes initiative and proactively adds value
  • Confident, adaptable self-starter who thrives in a fast-paced environment
  • Passionate about data integrity and making data-driven decisions
  • Efficiency-focused - always looking for new processes and tools to increase efficiency

Who We Strive To Be as Homebotters:

  • Servant Leaders: We serve our teammates and customers first, with the purpose of enabling and supporting them to be successful
  • Respect, Thoughtfulness & Maturity: We show through our actions
  • Accountability: We know our jobs & take ownership
  • One Team: We make decisions, get in the same boat, & paddle together
  • Diligent: We are persistent in the details
  • Initiative: We seek improvements continuously
  • Solution Drivers: We create solutions rather than focus on problems
  • Positivity Builders: We recognize that great attitudes are contagious
  • Learners: We fail fast & share from our experiences & mistakes


Why Homebot?

We believe in a collaborative, fun work environment. And when we say we have an awesome culture, we mean it. The team members, aka Homebotters, are not only passionate about our product, but also about how they interact with each other. We push ourselves every day to be better, challenge each other to continuously grow, and to have fun doing it. We are professional when we need to be and goofy when it’s time to celebrate a win. We realize we might be a little biased so we encourage you to check out our Glassdoor reviews and visit BuiltinColorado’s Best Places to Work list (#87!) and Best Midsize Places to Work (#41!). 

With the mortgage and tech industries being highly male-dominated, we're proud to be a tech company in the mortgage space with ~50% female employees across the organization.

We appreciate and value what our team members do every day, so we offer some amazing benefits to reward them:

Perks/Benefits:

  • Medical (Aetna) / Dental (Sun Life) / Vision (VSP)
    • Homebot covers 99% for the employee and 50% for dependents
  • 401(k) match
    • Homebot matches 100% on the first 3% and an additional 50% on the next 2% (Homebotter contributes 5% and receives 4% from Homebot!)
  • Great vacation policy - we believe in taking care of yourself & reward team members as they reach milestone years of service (4 weeks accrued vacation to start!)
  • 1 Week Sick/Mental Health time
  • Quarterly Mental Health Days (1 day per quarter)
  • 2 Paid Volunteer Days per year
  • Paid Parental Leave - 12 Weeks!
  • Activities: Wellness Challenges, Trivia, Tequila & Chocolate Tasting, Wine & Cheese Tasting, etc.
  • Hybrid Working Model - Blend Work From Home and In-Office Days
  • Budget for Home Office Setup
  • Denver EcoPass for light rail and bus system
  • Office location in downtown Denver (modern, spacious 4-story with top floor deck ⛰)
  • Relocation reimbursement for out-of-state moves to the Denver area
  • Events like: Wellness Wednesdays and Thankful Thursdays
  • Onsite Massages 2x/month
  • Nitro cold brew, french press, smoothie bullet and snacks (vegan, gluten-free and food allergy safe options available)
  • Rotating beer tap + stocked beer/wine fridge, hard kombucha, wine tap
  • Weekly catered lunches in-office on Thursdays
  • Fun quarterly events like Rockies games, holiday parties, etc.
  • Awesome culture! Awesome coworkers! (seriously, have you seen Glassdoor?)
  • We give back to the community (Volunteer Days, Giving Tree)
  • Open work environment with sit/stand desks
  • Financial Wellness Program
  • Free Employee Assistance Program & Mental Health Coaches
  • Educational Assistance Program
  • Annual Training Budget for Professional Development

More about Homebot

Problem we’re solving:

The US homeownership market is the largest asset class in the world at $30 trillion but is essentially an “unmanaged” asset that causes people to leave billions of dollars on the table every year. At the same time, loan officers and real estate agents spent $20 billion a year on desperate attempts to maintain mindshare and loyalty with their past clients in hopes of gaining more repeat and referral business.

Our solution:

Homebot is a client-for-life portal that maximizes repeat and referral business for lenders by empowering consumers to build wealth through homeownership. The award-winning client portal delivers personalized, actionable intelligence throughout the entire homeownership lifecycle to every client and prospect. With an average 50% monthly engagement rate, Homebot ensures lenders and agents remain the trusted advisors that consumers rely on to make informed decisions about the largest asset they may ever own, their home. 

It’s definitely a game-changer and we are truly making an impact. Having launched in 2016, we're over 100 Homebotters strong and expect to continue that growth throughout the year. Join us!

Check out our website at www.homebot.ai

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What are Homebot Perks + Benefits

Homebot Benefits Overview

We believe in a collaborative, fun work environment. And when we say we have an awesome culture, we mean it. The team members who work here are passionate about the product but they are also passionate about how they interact with their teammates. We are respectful and professional when we need to be, and goofy and fun when it’s time to celebrate a win. We realize we might be a little biased so we encourage you to check out our Glassdoor reviews.

We appreciate and value what our team members do every day, so we offer some amazing benefits to reward them.

Culture
Volunteer in local community
We work with Habitat for Humanity and the Salvation Army
Partners with nonprofits
We partner with Habitat for Humanity to do 2 volunteer days per year.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Hybrid work model
In-person all-hands meetings
Flexible work schedule
Homebot provides employees with a flexible work schedule that includes Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
We offer an employee assistance program, as well as Mental Health Coaches
Financial & Retirement
401(K)
401(K) matching
Homebot matches 100% on the first 3% and an additional 50% on the next 2%(Homebotter contributes 5% and receives 4% from Homebot!)
Company equity
Equity Appreciation Program for people managers
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
We provide 12 paid weeks of parental leave!
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Paid volunteer time
Included under our Flexible Time Off program
Paid holidays
Homebot offers all employees paid time off to observe all major holidays (10 days paid time off).
Paid sick days
Homebot offers 48 hours of sick time, separate from FTO, for all full time employees.
Flexible time off
Office Perks
Commuter benefits
Homebot provides an EcoPass for the light rail and bus system, which can be used on any rail line, bus line (including to the airport). We also offer a Parking/Transportation Reimbursement.
Company-sponsored outings
Homebot has quarterly offsite company events.
Free snacks and drinks
Some meals provided
Homebot provides a weekly catered lunch in-office on Thursdays!
Company-sponsored happy hours
Relocation assistance
Relocation reimbursement for out-of-state moves to the Denver area for some roles (see job descriptions).
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Homebot offers employees professional development opportunities like certifications and conferences to further develop industry knowledge.
Tuition reimbursement
Homebot will match 25% up to a maximum of $5,000 per year for continuing education through an accredited program
Lunch and learns
Homebot hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

We believe in a collaborative, fun work environment. And when we say we have an awesome culture, we mean it. The team members, aka Homebotters, are not only passionate about our product, but also about how they interact with each other. We push ourselves every day to be better, challenge each other to continuously grow, and to have fun doing it. We are professional when we need to be and goofy when it’s time to celebrate a win.

One way we stay close is by attending Thankful Thursdays - a 1x a monthly event where we come together to recognize our teammates for something we appreciated in the last month. We also have catered in-office lunches weekly on Thursdays for our All Hands meetings.

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