Implementation Manager (Financial Software)

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Who is FinFolio?

  • We make wealth management simpler!
  • A SaaS solution that is the backoffice for professional wealth managers
  • Our software reports, trades, and bills investment accounts
  • Founded in 2008, we recently re-launched our product to rave reviews
  • About 20 employees, 50% are remote, growing quickly
  • Exciting early-stage startup, adding 2+ new wealth management firms a month
  • Passionate and excited about great software and making our clients happy

What will you do at this job?

  • You are responsible for getting brand new clients up and running on FinFolio
  • Manage a team of employees that convert data, and train clients
  • Manage the client project timelines and schedule internal resources
  • Communicate with clients and set realistic expectations
  • Work with the executive team to manage client relationships
  • Configure the software for new clients to report, bill and trade
  • Identify implementation roadblocks and find workarounds 
  • Implement new clients by converting data from their old portfolio management software
  • Train new team members
  • Write documentation and design processes to continually improve
  • Maintain KPIs and statistics for internal performance tracking

What qualifications would help me be successful at FinFolio?

  • Familiar with market operations (Exchanges, stocks, bonds, etc.)
  • Project management experience
  • Prior experience with onboarding and financial data conversions
  • Ability to talk high-level with clients and executives
  • Must be tech savvy, able to write scripts and use macro languages
  • Finance degree, Series 63 or equivalent experience
  • Would be a plus to know FTP, SQL, DOS Batch, or REST APIs

 What tools do we use?

  • Sococo for video, telepresence and meetings
  • Slack for intra-office communication
  • GMail for communication with clients and data vendors
  • Zenefits for HR and payroll
  • Google Drive for documents, spreadsheets, etc.
  • Hubspot for contact management and help desk (soon)

Why should you work here?

 

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Location

5299 DTC Blvd, Greenwood Village, CO 80111

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