Implementation Manager (Financial Software)
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Who is FinFolio?
- We make wealth management simpler!
- A SaaS solution that is the backoffice for professional wealth managers
- Our software reports, trades, and bills investment accounts
- Founded in 2008, we recently re-launched our product to rave reviews
- About 20 employees, 50% are remote, growing quickly
- Exciting early-stage startup, adding 2+ new wealth management firms a month
- Passionate and excited about great software and making our clients happy
What will you do at this job?
- You are responsible for getting brand new clients up and running on FinFolio
- Manage a team of employees that convert data, and train clients
- Manage the client project timelines and schedule internal resources
- Communicate with clients and set realistic expectations
- Work with the executive team to manage client relationships
- Configure the software for new clients to report, bill and trade
- Identify implementation roadblocks and find workarounds
- Implement new clients by converting data from their old portfolio management software
- Train new team members
- Write documentation and design processes to continually improve
- Maintain KPIs and statistics for internal performance tracking
What qualifications would help me be successful at FinFolio?
- Familiar with market operations (Exchanges, stocks, bonds, etc.)
- Project management experience
- Prior experience with onboarding and financial data conversions
- Ability to talk high-level with clients and executives
- Must be tech savvy, able to write scripts and use macro languages
- Finance degree, Series 63 or equivalent experience
- Would be a plus to know FTP, SQL, DOS Batch, or REST APIs
What tools do we use?
- Sococo for video, telepresence and meetings
- Slack for intra-office communication
- GMail for communication with clients and data vendors
- Zenefits for HR and payroll
- Google Drive for documents, spreadsheets, etc.
- Hubspot for contact management and help desk (soon)
Why should you work here?
- Work with a team that is excited and passionate about what they do
- Help support an amazing, best-in-class product that is fun to use
- Competitive salary + health/dental + paid time off + 401K match
- Interact with interesting and successful financial advisor clients
- A fun co-working office in Denver RINO:
https://www.denver.org/about-denver/neighborhood-guides/river-north-art-district/
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