ZOLL is a leading Digital Health technology company servicing the needs of the emergency and public safety industries. Our vision is to Improve Lives Through Transformational People and Products. ZOLL has been one of the Denver Posts' Top Workplaces for 6 years.

Perks & Benefits: ZOLL provides a casual work environment, competitive salaries, and a compensation structure that rewards contribution and hard work.  Additionally we have stocked kitchens, free daily organic fruit delivery, on-site fitness center, on-site cafe, dry cleaning service and much more!  Our full benefits package includes 401(k), medical benefits that start on day 1, life insurance, AD&D, flex spending accounts and STD/LTD. 

We are looking to expand our Finance Department with a Customer Accounting Manager.   

Primary duties will include the following areas:

• Timely and accurate processing of SaaS and Software contracts
• Management of Customer account issue resolution and maintenance
• Application of checks and other forms of payments
• Creating and comparing trends to identify changes in month over month revenue

Responsibilities:

Responsibilities in these areas includes following detailed written processes to ensure accuracy, timeliness of reporting and complete customer contract fulfillment.  In addition, existing processes should be thoroughly analyzed and recommendations made for improvement of processes, existing internal controls and documentation.  Responsible for the accurate recording of all payments to customer accounts including recurring payments. Manage incoming customer contact including resolution of payment and other issues, assignment of issues for resolution by other team members and proactively maintaining service level targets.

Required Skills:

• Minimum of two years’ experience in a professional Finance/Accounting environment with increasing levels of responsibility.
• Proven ability to provide exceptional customer service.
• Proven record of building strong professional relationships.
• Excellent knowledge of Excel.
• Initiative to validate accuracy of data and make recommendations based on findings.
• Able to multi-task and manage to deadlines.
• Able to work in a strong team oriented environment.
• Able to work collaboratively and in partnership with internal and external stakeholders.
• Strong work ethic and exceptional attention to detail.
• Strong analytical skills with the ability to identify problems and take corrective action when necessary.
• Interest in “digging into the details” and researching data.

Desired Skills:

• BS in Finance, Accounting or Business.
• Experience with Zuora and/or Oracle.
• SaaS and/or Software contract knowledge.

ZOLL is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, gender identity, marital status, sexual orientation, genetic information, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.