Billing & AR Analyst at Four Winds Interactive

| Greater Denver Area
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Overview

The Accounts Receivable & Billing Specialist works with the Accounting Team to invoice clients and collect accounts receivable. This role requires a positive and proactive attitude, strong organizational skills, and an ability to prioritize and multitask. The AR & Billing Specialist will need to maintain positive relationships with clients while billing & collecting. This role is specific for the Central Team division of FWI’s Accounting Team. This team is primarily focused on day to day processes and recurring billing operations. The AR Specialist is not a management position.  

Responsibilities

  • Assisting in fielding and triaging incoming phone calls and emails for the Accounting Department – includes supporting customers by processing payments and researching billing inquiries.
  • Providing help posting incoming cash daily.
  • Oversee billing and A/R for an assigned pipeline of customers, handling all verbal and written communication directly with the customers.
  • Researching and analyzing accounts prior to initiating contact, examine historical data, evaluate past collection efforts & billing practices.
  • Submitting customer requests to cancel services for review/retention efforts.
  • Creating renewal quotes for customers.
  • Handling invoices that need to be physically mailed.
  • Reviewing accounts and transactions for accuracy.
  • Working with Project Managers and Sales Reps to clarify billing requirements.
  • Communicate regularly with the client to ensure that invoicing requirements are met & there are no outstanding issues.
  • Determine most effective and economical means of collection for each account; apply standard due diligence practices to collect monies owed; compose correspondence requiring knowledge of procedures and practices in collections.
  • Maintain files on all accounts, documenting special needs and processes.
  • Manage multiple systems to understand full account history & accurately bill and collect.
  • Recommend accounts to be turned over to collection agencies or for litigation; prepares report of historical data to substantiate action to be taken.
  • Troubleshoot systems related issues when they arise, present to managers and Business Intelligence.
  • Maintain strong, positive relationships with clients regardless of current project status.
  • Other duties or projects as assigned.

Qualifications

Requirements for Success:

  • 0-3 years of related experience 
  • Strong communication skills, both written and verbal
  • Ability to conduct a large volume of phone calls as well as written communication
  • Ability to multitask and juggle competing priorities
  • Strong organizational skills required
  • Detail-oriented
  • Intermediate Excel
  • Familiarity with basic accounting principles a plus
  • Strong computer skills, comfortable working in cloud systems for a full workday
  • Willingness to take on tasks that can be monotonous

Helpful for Success:

  • Experience with Salesforce.com a plus
  • Experience with NetSuite OpenAir
  • Collections experience a plus

 

The compensation package will be aligned to each candidate’s experience and qualifications. All applicants must be authorized to work in the United States.

About Four Winds Interactive

With 6,000+ clients and over 500,000 screens deployed, FWI’s software platform is driving Visual Communications to millions of people every day, all over the world. We are a values-driven organization that encourages our employees to bring their authentic self to work every day and empowers everyone to make a tangible impact on our products, clients and culture. Our employees are passionate about their craft, but they are also parents, skiers, comedians, runners, animal lovers, foodies and phenomenal human beings who appreciate our dedication to providing a healthy work/life balance.

 

We’re proud to be one of Built In Colorado’s top digital tech companies. At FWI, our culture is important to us. We are a diverse team of talented, passionate people who want to make a difference, but don’t take ourselves too seriously. If our core values speak to you, we want to meet you:

 

  • Bring your best self
  • See it
  • Own it
  • Crush it
  • Be Gracious

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • ObjectiveCLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • XamarinFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • ExcelAnalytics
    • AlteryxAnalytics
    • TableauAnalytics
    • SalesforceAnalytics
    • Affinity DesignerDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen

Location

1221 Broadway Street, Denver, CO 80203

An Insider's view of Four Winds Interactive

What's something quirky about your company?

It took me a while to adjust to the fitness culture at FWI. I would show up to a meeting and the person sitting across from me might have just come back from yoga or CrossFit dressed in their workout gear. Once I got used to seeing executives in sandals and sweats every once in a while, I’ve come to love how invested FWI is with employee wellness.

Steve

Director of Technical Operations

What projects are you most excited about?

I'm excited about FWI’s exemplary commitment to its people. It’s evident there are many diversity and inclusion efforts, not only led by our Committee for Diversity, Equity, and Inclusion, but also from motivated individual contributors. This creates an environment where we can stay true to our core values and bring our best selves every day!

Maithy

Recruiting Coordinator

How has your career grown since starting at the company?

I started at FWI inTech Support. After a year of learning as much as I could about FWI’s Content Manager applications, I applied for the Technical Engineer position with FWI’s Tiger Team. I will continue to grow my career as FWI continues building the latest and greatest tech and software in the digital signage industry.

Will

Technical Engineer

How do you empower your team to be more creative?

We try to create an environment where every idea is worth voicing. It’s amazing how many innovative pathways stem from one seemingly crazy idea. We do our best to empower our team to act on their creative inspiration—bring us a rough draft, pitch us on your idea. Many breakthroughs and innovations have been born this way.

Margot

President and COO

How does the company support your career growth?

As a manager on the People Operations team, I find there are an abundance of opportunities to get involved with supporting personal and professional growth. As a first-time manager, I get to participate in an interactive Manager Bootcamp. FWI also hosts a monthly manager round table, which gives everyone the opportunity to communicate and connect.

Catherine

Director of Talent Acquisition

What are Four Winds Interactive Perks + Benefits

Four Winds Interactive Benefits Overview

You will be challenged in our dynamic environment, supported in your endeavors, recognized for your contributions and have fun along the way!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Our Welton location has Ping Pong, Pool Table, Foosball, Darts and Basketball.
Stocked Kitchen
Our Broadway location has fully stocked kitchens including rotating flavors of sparkling water on tap.
Some Meals Provided
Happy Hours
Parking
Pet Friendly
FWI's pet policy is dog friendly daily at our Welton office location.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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