DispatchHealth is looking for an experienced Accounts Receivable Specialist to join our growing team headquartered in the Denver metro area.

Company Description

DispatchHealth provides right-sized healthcare through the power of technology, convenience and service. DispatchHealth delivers on-demand healthcare services to a patient’s home, office or location of need. With a call, click or tap of an app, patients get a skilled medical team at their door in a matter of hours. DispatchHealth is redefining healthcare through a unique mobile acute care delivery model that is high-tech and convenient for patients while alleviating the burden on primary care providers, urgent care facilities and emergency rooms.

Our Mission

Provide righteous healthcare through the power of technology, convenience and service.

Our Vision

Redefine healthcare delivery

Our Values – the foundation to our culture

• World class customer service and quality
• Be passionate
• Work hard while having fun
• Drive innovation
• Work collaboratively
• Always do what is right for the patient
• Focus on the continuum, not just the moment
• Community responsibility

Job Responsibilities

• Complete follow-up of claims on a timely basis according to the productivity guidelines for account follow-up goals
• Reviews and analyzes claim denials in order to perform the appropriate appeals necessary for reimbursement
• Submits appeals with supporting documentation according to the payer-specific denial reasons and procedures
• Proactively works with Accounts Receivable Lead and Director of Revenue Cycle Management to develop appeal strategies where challenges arise
• Identifies, documents, and communicates trends in recurring denials. Recommends process improvements or system edits to eliminate future denials
• Pursue unpaid accounts by telephone or electronic inquiry to determine status of payment in accordance with department follow-up timelines
• Comprehensively document all account activity in an accurate and timely manner for all touches made on any patient account
• Contact patient for additional information when necessary to push the claim through for payment
• Research patient accounts and call patients prior to submitting accounts to external collections
• Other duties as assigned

Minimum Qualifications

• o Minimum of 3-5 years’ experience in full-cycle billing for a medical practice

• AA degree required, BA/BS degree or higher preferred

Required Competencies, Skills and Abilities

• Ability to work independently
• Great problem-solving skills
• Strong Microsoft Excel skills
• Experience with practices in multiple states a plus
• AthenaHealth software experience a strong plus

Benefits

• Career advancement opportunities
• Be part of something new, exciting and progressive
• Healthcare benefits and 401k provided with full-time employment
• Flexible schedule

Employees are held accountable for all duties of this job; however, this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.