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Spectrum
The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
Denver, CO
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Systems Engineer II at Spectrum (Greater Denver Area, CO)

| Greater Denver Area
Employer Provided Salary: $73,100-$116,700 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Employer Provided Salary: $73,100-$116,700 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
JOB SCOPE:
Responsible to monitor, manage, and optimize the Spectrum mobile network delivering mobile communications services. Collaborate with internal and external organizations including Wireless Ops, Field Ops, NOC, Net Ops, Engineering, Product management, and 3rd parties to generate the best mobile wireless experience for our customers.
MAJOR DUTIES AND RESPONSIBILITIES:
  • Ensures that the Spectrum mobile network meets or exceeds Service Level Objectives (SLOs) for RAN, core, backhaul, and devices.
  • Responsible for optimizing KQIs with the primary goals of maximizing performance, minimizing network transitions, and optimizing throughput and latency.
  • Drive E2E service performance, triage issues, determine root cause, and resolve impairments in a timely manner.
  • Analyze coverage, interference, handover, and overall performance quality. Utilize analytics tools to investigate KQI's/KPI's and drill into the network at the appropriate level (national, market, cluster, gNB, vendor type, equipment type, installation type).
  • Proactively identify opportunities for implementation of automation to identify E2E service performance anomalies and trends.
  • Responsible for auditing SAS grants, power levels, and channel assignments.
  • Monitors and audits golden/modifiable configurations daily to ensure alignment to standards.
  • Focuses on most impactful sites/clusters for optimization efforts, which can include:
    • Configuration changes (mobility, power, etc.
    • Antenna configuration changes on strand or RoE
  • Contribute to daily, weekly, monthly cadence of service performance and network problem reports to develop insights into service performance.
  • Create and implement service improvement plans, confirm successful implementation and operational readiness (knowledge DB, documentation etc.).
  • Leverage individual or collective service improvement actions/MoPs including prioritization, dependencies, timelines, test plans etc. These plans could involve new releases, upgrades, configuration changes etc.
  • Validate success of service implementation actions to verify issue resolution.
  • Participate in and contribute to the cross-functional knowledge transfer across E2E Performance engineers between the HMNO Core, RAN and SAS domains/technologies to advance skills expertise and foster collaboration.
  • Create detailed documentation and contribute to the development of processes and procedures that improve E2E service performance and team effectiveness.
  • Create overall dashboard to convey network health. Utilize analytics reports to create service improvement plans, convey optimization recommendations, and implement approved enhancements.
  • Performs service impact analyses and validates success of Configuration/Change Management activities.
  • Adheres to industry specific local, state, and federal regulations, as applicable.
BASIC / MINIMUM QUALIFICATIONS:
  • Bachelor's Degree in Computer Science, Engineering or related field, and / or equivalent work experience
  • Minimum three (3) years wireless network engineering experience
  • Experience in using ticketing and software tools to support the current operations, basic network devices and basic network appliances.
  • Demonstrated experience performing system and network performance monitoring, evaluation and tuning to optimize performance and critical KPI's.
  • Understanding of 5G Core/RAN Elements and Call flow including SAS, as well as the device role in network selection & call flow and associated device operations & troubleshooting
  • Understanding of AP/gNB Provisioning, and proficient with leveraging packet-analysis tools and network analytics platforms to troubleshoot or characterize network traffic.
  • Must be able, write and speak the English language to communicate with internal teams, customers, and suppliers, in a clear and professional manner.
PREFERRED JOB QUALIFICATIONS:
  • Experience tuning RAN parameters and a good knowledge of 3GPP standards, LTE/5G RAN air interface and LTE/5G RAN functionality.
  • Tier2/Tier3 operations troubleshooting experience supporting a wireless service.
  • Knowledge in CBRS spectrum frequency and FCC requirements (3.5GHz)
  • Understanding of Security architecture end to end and network ingress/egress poi
  • Advanced knowledge of IP routing, and routing protocols such as BGP, ISIS and OSPF as well as enabling protocols and platforms such as DHCP, DNS, RADIUS, PMIP, D
  • Experience with large distributed networks and MSO / Wireless Operator topologies.
  • Strong understanding of end-to-end system/call flows for WiFi, 4G LTE/IMS, 5G, EPC Core functions SMF/UPF/AMF/AUSF/NRF/PCF/UDM/UDR.
  • Experience analyzing device UE logs and developing recommendations.
  • Competent knowledge of related industry specifications and standards DOCSIS, IEEE, ANSI, Fiber, Bridging, Switching, Routing, Ethernet and Transport technologies and protocol
  • Compute layer administration in physical, virtual and containerized environments. Hands-on experience with mobile edge compute, network function virtualization
  • Data Networking Knowledge (OSI Model, TCP/IP, Optical Networking)
  • Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)
    • Networking Certifications: CCNA, CCNP, JNCIA, JNCIS
    • VMWare Certifications: VMWare ESX and NSX
    • Experience with Programming / Scripting languages. (Linux, C, C++, bash, Perl, Python)
    • Experience with Netscout nG1, nBA, nSA, TrueCall and other Service Assurance monitoring tools.
WORKING CONDITIONS:
  • Office environment
  • 24X7 Network Operations environment
#LI-AK ISY340 328253 328253BR
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $73,100.00 to $116,700.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
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Where we are

Denver, CO

Technology we use

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

Working for Spectrum means working to keep people connected to what matters most, helping underserved communities be better connected, and powering the remote and essential workers which were critical in the past two years.

On top of this mission, the employment opportunity here is financially rewarding - with compelling wages, excellent benefits with no increase in cost, and healthy retirement savings options, we provide the security to build a financially sound future.

There are also many opportunities to learn new skills and grow fulfilling and lasting careers. We offer stability in this time of uncertainty.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and we have absorbed the full cost increase for the medical, dental and vision coverage for 8 years in a row.

We're also proud of the ways our employees grow their knowledge. We help cover the costs, like $5,250 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring Practices that Promote Diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Spectrum offers discounts at specified per location daycares.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Company Outings
Parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Online course subscriptions available

An Insider's view of Spectrum

How does your team reward individual success?

Building a culture of success is critical to our companies business success. We have numerous programs that allow peers and leaders to recognize individuals for their contributions. Our Spark allows you to earn points that can be used to purchase gift cards and items from your favorite merchant.

Mary

GVP, Network Security Operations

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