Spectrum
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Systems Engineer II - Technical Business Analyst (Hybrid)

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Employer Provided Salary: $73,100-$116,700 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **
JOB SCOPE
The Systems Engineer II's role is to develop technical solutions to problems in our department or to further the organization's value proposition by defining, documenting, and analyzing requirements. In this position, you will need to manage requirements during a project to help fulfill business needs. You will be responsible for planning, design, developing, implementing, and executing innovative application and platform solutions related to security, service delivery, data center, and service desk management, OSS, and BSS systems. Drives identification and adoption of best-in-class development. Participates in software solution design and development.
The Systems Engineer II will help developers working in the department with implementation, integration, configuration, and product customization. SE II will help put together a POC and solution demo for management and leadership. The SE II will need to put on a project management hat and provide a custom implementation, estimate hours involved, exact requirements, and manage developers, to implement it.
DUTIES AND RESPONSIBILITIES

  • Work in an Agile environment utilizing agile methodology daily
  • Provide detailed specifications for proposed solutions, including the time and scope involved
  • Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
  • Establish a framework for necessary contributions from various departments and facilitate their collaboration
  • Analyze current technologies used within the company and develop steps and processes to improve
  • Document and monitor requirements needed to institute proposed updates concerning customer experience
  • Work alongside development teams to successfully monitor and report the progress and implementation of initiatives
  • Account for possible project challenges or constraints and proactively seek to manage challenges
  • Use and be familiar with the tools developed in the department and how they are utilized
  • Produce user guides, job aids, etc.
  • Lead, guide and monitor the analysis, design, implementation of complex reports.
  • Interact with various stakeholders to understand their business needs, communicate project status and develop relationships to ensure satisfaction
  • Proficiently use tools and analytics to provide insight and make recommendations
  • Leverage various data and technology resources to augment analysis
  • Participate in visualization design and deployment review sessions to ensure all technical and functional requirements have been met
  • Provide ad-hoc analysis to address specific business questions from stakeholder group

BASIC / MINIMUM QUALIFICATIONS

  • Bachelor's degree in Computer Information Systems, Engineering or related field, and/or equivalent work experience.
  • Minimum two (2) years of experience in Business analysis and/or Project management

ADDITIONAL JOB QUALIFICATIONS

  • Desired: Knowledge of development to support video delivery.
  • Understanding the operational nature of a deployed software system
  • Desired: Knowledge of Big Data, Data Warehousing, ETL, and DevOps
  • Aptitude to flourish handling multiple tasks, workloads, changing priorities, and tight deadlines
  • Working knowledge of Jira
  • Ability to assess a problem and determine an effective course of action with sustainable solutions

PREFERRED QUALIFICATIONS

  • Technical understanding of linear and IP video delivery systems
  • Certification in Business Analysis and/or Project Management


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Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $73,100.00 to $116,700.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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