Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.

We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

By harnessing the power of hybrid cloud data services, customers gain the freedom of choice to securely manage and move data – anywhere, on any cloud. Only NetApp can help organizations deliver data-rich customer experiences when they rapidly test and deploy new applications that easily use data and services regardless of where they reside or in what form.

NetApp

NetApp is developing a new and broad portfolio of SaaS solutions that enable our customers to harness the power of their data in new and interesting ways. In support of that mission, we are rapidly expanding our new Site Reliability Engineering (SRE) organization to run these new SaaS offerings. We are looking for smart individuals who get things done to join our team and help deliver these amazing capabilities to market.

Job Summary:

As a Site Reliability Engineer, you’ll manage a portfolio of customer-facing cloud services (SaaS/IaaS) ensuring overall availability, performance and security. This role is based in Reykjavik and reports directly to a Director of Cloud Operations. In this role you will work in a highly collaborative environment with NetApp and Google/Microsoft teams from all over the world. This position includes rotational on-call work due to the critical nature of the services we support.

Job Requirements:

• Administration of cloud-based environments that support our SaaS / IaaS offerings that are implemented in our kubernetes-based architecture.
• Automation of repetitive and error prone tasks and processes, using tools like Ansible, Python, PowerShell and other scripting languages. 
• Monitor for any issues on the production environments, using tools like Prometheius, Observium, ElasticSearch and Splunk.  
• Continuous measurement of availability, latency and system health using tools like Grafana, OpsRamp and others.
• Ability to secure the environment from security threats deploying patches and least-privilege configurations. 
• Ability to respond to incidents and drive change that prevents those incidents from recurring by using those opportunities to automate recovery. 
• Use Atlassian Jira to track issues to resolution based on their priority.
• Design and implement tools for the automated deployment of multiple environments like AWS, Google and Azure.

Key Characteristics:

• You are generally curious and highly motivated with a passion for ensuring scalable, performant and highly-available solutions.
• You are great at and love debugging and solving technical problems throughout a technology stack.
• Have a mindset that if you must do the same thing twice, you’re going to automate it!
• Strong interpersonal skills including verbal and written communication skills.
• Familiarity with Linux and Windows operating systems.
• The ability to write automation and understanding of a least one language such as: Bash, Python, PowerShell, Ansible, Go.
• A basic understanding of public cloud vendors such as AWS, Azure, Google Cloud or others.
• A Bachelor of Science Degree is preferred.

So get ready to tap into the data visionary within, and join us as we accelerate digital transformation and empower our customers to change the world with data!

If you ask a NetApp employee why they work here, the answer is inevitably the same: the people. At NetApp, our culture is at the heart of what we do. We place importance in trust, integrity, teamwork, and caring above all else. NetApp is a place where people are empowered to make a difference. Empowered to innovate. Empowered to collaborate. Empowered to help ourselves and others be data-driven and change the world. We take care of each other, our customers, our partners, and our communities simply because it’s the right thing to do.

We work hard but also recognize the importance of work-life balance for our employees because what’s important to them is important to us!  Recently we implemented Family First, which encourages employees to take paid time off to bond with a new child (through birth or adoption) or to care for a family member with a serious health condition.  Our volunteer time off program is best in class, offering employees 40 hours of paid time off per year to donate their time with their favorite organizations.  We provide comprehensive medical, dental, wellness and vision plans for you and your family.  We offer educational assistance, legal services, and access to discounts and fitness centers. We also offer financial savings programs to help you plan for your future.  

Join us and see what empowerment can do.