Senior Site Reliability Engineer (Remote) at Red Canary

| Greater Denver Area
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Why Red Canary

Red Canary was founded to make security for every business better by protecting organizations around the world from cyber threats. Our combination of market defining technology, processes, and expertise delivered using an innovative SaaS model is preventing breaches every day.
The Red Canary engineering team builds and operates the platform to deliver unmatched threat detection and response. Every engineer has unique opportunities to learn and apply new technologies, so that we can solve the hardest problems in cyber security.
Why You Matter

The Red Canary platform processes billions of raw events per day to identify threats to our customers. We are searching for a Senior Software Engineer (Site Reliability), to ensure that our platform is highly available and operating at peak performance. As one of the engineers on the Site Reliability team, you’ll be in charge of supporting our development teams and the wider organization through the design and implementation of infrastructure and automation projects. 
Who You Are

You carry a DevOps mindset, with a strong interest in building creative solutions to operational problems. You’re passionate about participating in all aspects of the software development lifecycle, from architecture and implementation, to monitoring/alerting, and automation of repetitive maintenance activities. You have an understanding that writing code and ensuring its availability are not competing goals, but goals that go hand in hand.
As a Site Reliability Engineer at Red Canary, you will have the opportunity to help shape the vision and implementation that enables the highest level of availability for our systems and services. You will have the unique opportunity to influence the design of many SRE/DevOps related systems and processes including: configuration management; CI/CD pipelines; defining, monitoring, and alerting on Service Level Objectives and Indicators (SLOs/SLIs); cloud infrastructure design and implementation; and automating all things toil.
As an SRE you will:

  • Participate in the team’s pager rotation, so that we can respond to operational incidents affecting our platform.
  • Provide support to internal teams, so that we can communicate the impact of incidents to customers
  • Use your on-call shift to identify, automate response to, and ultimately prevent recurring incidents.
  • Design, implement and manage our infrastructure using SaltStack, Terraform, and Kubernetes.
  • Implement monitoring and alerting around Service Level Objectives and Indicators (SLO/SLI).
  • Identify manual activities, so that they can be automated.
  • Improve the deployment process in such a way that Software Engineers don't realize it exists.
  • Debug production issues across the entire stack, from the Linux operating system all the way up to the application code itself.

You may be a fit for an SRE role if you:

  • Think about systems from top to bottom: edge cases, failure modes, scalability and implementation specifics.
  • Know your way around the Linux shell.
  • Understand the purpose of Configuration and Infrastructure as Code and the role of automation.
  • We use Puppet, SaltStack, and Terraform
  • Have strong programming skills in one or more of the following languages:
    • Ruby, Python, Go, C/C++, Rust
  • Have a strong urge to collaborate both internally and across teams.
  • Strongly value efficiency, with the urge to document and automate so you don’t need to learn to do the same thing twice.
  • Have an enthusiastic, go-for-it attitude. If something is broken, you love to be the one to go and fix it.
  • Have experience with AWS Cloud Infrastructure and Technologies:
    • EC2, S3/Glacier, Route 53, RDS, DynamoDB, SQS, SNS 

Projects you could work on:

  • Maturing our configuration management and automation tooling as we move from Puppet to SaltStack.
  • Designing, implementing and improving our Prometheus Operator stack as we mature our SLO/SLI based monitoring and alerting.
  • Designing, implementing and improving our AWS and Kubernetes infrastructure, while planning/preparing for growth.
  • Automating the provisioning of our Single Tenant Infrastructure as it scales, preparing and planning for growth, and ensuring maximum reliability.
  • Maturing our CI/CD pipeline as we integrate CircleCI, improving automated testing/checkout capabilities, and minimizing the contact points between developing code and deploying it to production.

Working at Red Canary

You will work with an exceptionally talented team that is solving problems facing every business. Additional benefits of working at Red Canary include:
  • Exceptional healthcare and dental coverage including fully paid premiums
  • Flexible time off and leave programs
  • 401k and flex-spending accounts
  • Fitness, phone and discretionary stipends

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.


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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

We are in the heart of Downtown Denver one block from Union Station. We provide an RTD pass and you have access to 100's of restaurants and events.

An Insider's view of Red Canary

What's something quirky about your company?

There’s a thing we do at Red Canary called BEASTMODE. On a quarterly basis, everyone comes to Denver and we spend three intense days together.The reason it’s called BEASTMODE is that in the very early days of the company, we’d spend endless hours in a single room, fueled by ample amounts of caffeine, building a company of which we could be proud.

Dave

Director, Customer Success

What projects are you most excited about?

The Cyber Incident Response Team (CIRT) reached the milestone of 10,000 spec/unit tests to validate our detection logic, an indicator of how diligently we maintain our detectors. Continued validation that everything is working as anticipated is key to ensuring a successful security program.

Joe

VP, Customer Security Operations

What makes someone successful on your team?

Providing such an exceptional level of support and care that our customers renew and expand their commitment to partnering with us. I hope that the Red Canary level of post-sale support becomes the model our competitors and partners are chasing.

Stacie

VP, Customer Care

How do you empower your team to be more creative?

As we continue to grow and add specialized focus across digital media, video, and an even more robust content program, I want the team to be able to take all the great insights and educational pieces and recommendations and make it easy for people to find them, understand them, and implement them. To be able to use what we’re doing in marketing in

Brianne

Director, Marketing

What’s the vibe like in the office?

I am most proud of the fact that the culture of the team has not only stayed in tact, but has matured and elevated, despite the rapid growth. Senior team members constantly go out of their way to ensure that new CSEs are welcomed, growing, and set up for success. Success is rooted in team dynamics and culture.

Robbie

Director, Customer Solutions Engineering

What are Red Canary Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for new parents.
Vacation & Time Off Benefits
Generous PTO
Red Canary offers Flexible Time Off for vacation time as well as sick time and other leave benefits.
Paid Holidays
Paid Sick Days
Employees receive 80 hours per year of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Fitness Subsidies
Professional Development Benefits
Lunch and learns
We host a chalk talk every Friday afternoon
Cross functional training encouraged
Promote from within

Additional Perks + Benefits

Colorado Athletic Club membership / fitness budget. Mobile phone stipend. Discretionary budget. Quarterly all company meetings where we bring in all of our remote team members to build camaraderie, align and learn.

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