Senior Cloud Operations Engineer at Druva

| Greater Denver Area
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Druva is the global leader in Cloud Data Protection and Management, delivering the industry’s first data management-as-a-service solution that aggregates data from endpoints, servers and cloud applications and leverages the public cloud to offer a single pane of glass to enable data protection, governance and intelligence–dramatically increasing the availability and visibility of business critical information, while reducing the risk, cost and complexity of managing and protecting it.

 

Druva’s award-winning solutions intelligently collect data, and unify backup, disaster recovery, archival and governance capabilities onto a single, optimized data set. As the industry’s fastest growing data protection provider, Druva is trusted by over 4,000 global organizations, and protects over 40 PB of data.

Please do visit us at : https://www.druva.com/about/

 

We are currently seeking an exceptional Sr. Cloud Operations Engineer  as we enhance the support model for our SaaS platform. If you are eager to work in an environment that is fast paced, complex, large, new technologies, ensures cloud uptime, enjoys being a team player and work effectively with other members of a global team, or passion in Site Reliability Engineering (SRE), this position might be for you.

 

Role and Responsibility:

  • The CloudOps Engineer is responsible for 24/7 availability for Druva, a cloud SaaS
  • Support and sustain customer facing AWS Production
  • Front line and escalation support for Cloud Monitoring – Infrastructure and Application
  • Respond, troubleshoot and resolve production alerts
  • Communicate and troubleshoot operational issues supporting a complex environment
  • Initiate Incident Response for cloud outages
  • Analyze trends to proactively prevent incidents
  • Respond to product escalations from Support as well as Engineering
  • Scale infrastructure capacity on production
  • Participate in Cloud Updates and Maintenance
  • Assist in security vulnerability and remediation
  • Must feel comfortable working in a fast-paced, dynamic and flexible environment
  • Participation in an on-call rotation and operate effectively in a global 24x7 environment
  • Must be able to work extended hours as needed including being available for off hours production support

 Experience:

  • Ability to learn new technologies quickly with some support and guidance
  • 5 - 9 years
  • Strong Linux/Unix administration
  • Knowledge of Cloud providers including Amazon AWS, Google Cloud Platform, or Microsoft Azure
  • Knowledge of Configuration Management (SaltStack) for complex software management
  • Automating and orchestrating infrastructure (Terraform) changes across Gov and Public clouds
  • Monitor and analyze system logs and RCA
  • Monitor and remediate site reliability and performance issues
  • Scripting knowledge (Shell, Python)
  • High-level understanding of networking standard protocols and components such as: HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting and Load Balancing
  • Ability to think outside-of-the-box to generate creative solutions to problems
  • Requires the ability to multitask and work well under pressure
  • Requires excellent communications skills, both verbal and written

The salary for this role in the state of Colorado is $125,000 - $150,000. Druva offers additional incentives for eligible roles which may or may not include annual bonus, commission incentive plans and and/or stock. In addition, benefits and perks are available to all full-time employees of Druva varying by location. In general, US employees are eligible for healthcare benefits, a 401k plan and company match, unlimited time-off, short and long-term disability coverage, and basic life insurance, among others.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • SqlLanguages
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • WrikeManagement
    • SalesforceCRM
    • salesloftLead Gen

Location

We are Downtown Denver with easy access to transportation and walking distance from neighborhoods like Cap Hill, Golden Triangle, Lodo, Uptown & more.

What are Druva Perks + Benefits

Druva Benefits Overview

Benefits include competive compensation, comprehensive medical, vision and dental, unlimited PTO, 10 paid Hollidays, 401k matching program, and stock options. Some perks include daily catered lunches, weekly happy hours, casual dress code and volunteer opportunities.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Paid industry certifications
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