Mersive is a leading provider of software-based collaboration solutions for corporate, education, and government markets, and we’re hiring!

Mersive is seeking the perfect Rocky Mountain (Denver) candidate to fulfill Software Sales/Support Engineer roles, including travel to customer sites in coordination with our Regional Sales Director. The successful candidate will have substantial pre-sales and post-sales support experience, as well as outstanding communications skills, a positive ‘can-do’ attitude and a willingness to accept ownership for a diverse range of duties including but not limited to:

Responsibilities and Duties

• Pre-sales and post-sales support, including travel to customer locations either independently or with Mersive’s Regional Sales Director and possibly other Mersive representatives
• Front line, tier 1 email and phone support for our customer and reseller/partner base
• Reporting on customer visits to the Mersive sales/management team, including any technical obstacles the customer is experiencing, customer feedback about the product, etc.
• Working with the Mersive management team to complete value-add initiatives as they arise

Qualifications and Skills

• Bachelor’s Degree in Software Engineering, Computer Science, Computer Information Systems, or related field
• 6-10 years pre- and post-sales experience with software and hardware products
• IT/networking knowledge including TCP/UDP/IP, routing, WLAN, VLAN, etc.
• Ability to write/articulate technical concepts clearly and accurately
• Exceptional Microsoft Office skills including Word, PowerPoint, Excel
• Ability to work independently with minimal supervision balanced with willingness to follow specific direction when required
• Travel will be required
• Must pass a thorough security background check
• Desired Qualifications/Experience
• Must be located in Denver Metro Area

AV/IT Convergence Products (industry experience)

Mersive offers competitive compensation and benefits providing choice and flexibility for our employees. Our offerings include:

• Comprehensive medical, dental and vision plans
• Generous PTO plan
• Company paid Life, AD&D, STD and LTD insurance
• 401(k) retirement savings plan
• Stocked kitchen with snacks and beverages
• Collaborative, open and pet friendly work environment