QA Analyst

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GoSpotCheck is a team of 130+ of the best and brightest minds in Denver who all share a common goal: to reimagine how the mobile workforce works.

200+ enterprise brands in 70 countries across 6 continents power their mobile workforces with GoSpotCheck. Our software helps teams perfect merchandising, increase sales, reduce labor and expenses, ensure safety and quality, and improve profitability from the field. We do this with dynamic surveys, digital photo capture, machine learning, artificial intelligence, advanced analytics, IoT and data integrations, Bluetooth thermometer integrations, and automated issue resolution with flexible workflows. We power cloud-based mobile and desktop solutions and provide fast implementations to deliver quick time to value. We currently serve the retail, fast moving consumer goods/consumer goods, restaurant, beer-wine-spirits, facilities, commercial real estate, and healthcare industries and equip their operations and sales teams with elegant, easy-to-use tools to do their jobs efficiently in the field.

Our customers have completed an incredible 500,000,000 business-building missions using our tools, and include market leaders like PepsiCo, Beam Suntory, Panera Bread, Danone, Under Armour and more.

What You'll Do

  • You’ll work within a fast-moving Professional Services Team, ensuring that the highest quality software makes it to production during release. You’ll be responsible primarily for the manual testing of pre-release builds on a variety of web application products. You’ll develop organized test plans, communicate status updates across teams, and own parts of the SDLC from planning to release!

What We'll Achieve

  • The Engineering team will sing your praises for your clear documentation, and applaud the accuracy and thoroughness of your QA processes.
  • You’ll help create and manipulate internal documentation not only for the use of QA but for the business and technical stakeholders to use. 
  • Your efficiency and expertise in manual testing of our products will allow the Professional Services Team to focus on customer implementation and custom reporting; making everyone’s lives easier and reducing the number of bugs that get out!
  • The relationship between our Customer Success Managers, Implementation Managers, BI Engineers, and QA Engineers will only get stronger thanks to your ability to systematically triage escalated tickets and provide timely updates on a resolution.
  • Most importantly, your attention to detail and well-communicated test plans will have everyone sleeping well when code is pushed out!

Who You Are

  • You have at least 1 year of experience in application QA or technical support.
  • Differentiating a symptom from a root cause is second nature to you since you understand the importance of keeping the whole product solution in mind.
  • You’re a pro at prioritizing and handling a large number of requests at once.
  • You are self-guided and able to take the initiative to keep projects moving even if there isn't a defined process in place.
  • You’re willing to do whatever it takes to help when a problem arises, whether it’s pre or post-production, regardless of which team it’s on.
  • You understand that software development is a team sport, and QA isn’t simply just pointing out your teammates’ mistakes.
  • Your strong verbal and written communication will serve you well as you broadcast status updates across teams.
  • You appreciate and align with our company values.
  • Bonus Points If:
  • You have worked with Agile teams and are familiar with project management software such as JIRA or Pivotal Tracker. 
  • You’ve worked with a data-facing product where data validation was your specialty!
  • You have SQL knowledge to aid in troubleshooting and data validation.
  • You have worked in a fast-paced Agile environment where commitments matter!
  • You have familiarity with API’s.

We are innovators: We believe in the power of human ingenuity and create technology to unleash it. We’re here to free mobile workers from the mundane and open up new worlds of possibility and prosperity, powered by the people.

We are leaders: We believe we’re only as successful as our customers. We’re here to help them reach their goals. We provide exceptional customer service, strategic recommendations, and personalized account management to ensure they’re successful.

We are problem-solvers: We believe business has a fundamental imperative to help solve the complex challenges facing our planet today. We built a company centered on helping them succeed so they can do just that.

GoSpotCheck offers competitive salaries and full benefits for full-time employees. We want to work with empathetic, smart, customer-obsessed, growth-minded, passionately curious professionals and “doers” who share our common values. We’re passionate about creating intuitive, beautiful, effective tools to power the mobile workforce around the world. We are honored to be BuiltIn Colorado's - #1 Midsize Company to Work For in Colorado 2019, category winner of the 2016 Denver Business Journal’s - Best Places to Work, 2017 Denver Post’s - Top Workplaces, and one of Outside Magazine’s 50 Best Places to Work in 2018. We take pride in doing great work, and truly love coming in to the office every day.

GoSpotCheck is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

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Location

While we encourage our team to work how they want and where they want, we just opened a brand new office in the heart of downtown. It is open to anyone who wants a collaborative office environment, a place for team meet-ups and lunches, or just a day off of Zoom!

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