Are you a strong engineering leader who focuses on building and cultivating an engineering culture of excellence?  Are you the type of leader who loves to develop, mentor, hire, and build great teams?  Do you relish creating amazing products which delight customers and deliver outstanding business results? Do you thrive in a rapid, ever changing environment?

SendGrid is seeking a Director of Software Engineering with the passion, experience, and gravitas to effectively lead several critical business functions. The ideal candidate will be a high energy, team oriented, customer driven problem solver with prior experience in delivering highly scalable SaaS platforms.  This person will lead and serve the Email Pipeline and Internal Platform teams.  These teams are responsible for building and maintaining our core email pipeline systems and infrastructure as well as the big data platforms which provide the fundamental building blocks upon which our teams build their systems.

The leader of this organization must have an Agile and Lean mindset, know how to build and manage agile teams, be able to balance their technical leadership with their management skill, know how to deliver lean SaaS products and most importantly be able to identify, attract, grow and develop high-end talent.  This person is ultimately responsible for the successful delivery of our email pipeline and internal platform products and systems.

SendGrid Directors of Engineering report to the VP of Engineering and work closely with stakeholders, engineering managers, and their individual contributors in order to get great products into the hands of our customers. They ensure that each different team across our product producing organization (product, engineering, and operations) are all working in concert to rapidly, efficiently and effectively build our products and systems.

What You’ll Do

• Lead, coach, and mentor a team of Engineers and Data Scientists to deliver high quality SaaS products.
• Build and recruit a talented engineering organization with superior skills in our different domains (Big Data, Email Processing, Compliance, Deliverability).
• Responsible for the people, process and technology associated with the Internal Platform and Email Pipeline teams.
• Lead strategic planning and design sessions with Product Management, Engineering, Security, and Operations to create a shared vision and technical strategy.
• Be a change agent for improving processes both local to the team and more broadly across the organization.
• Responsible for the delivery of superb products and systems; making certain that we ship excellent code and striving for engineering excellence!

About You

• Excel at leading, managing, and building high functioning teams.
• Demonstrated ability to deliver and manage high scale SaaS platforms.
• A solid understanding of SaaS technologies, processes, and businesses.
• A strong interest in customer problems and a demonstrated ability to solve them.
• An understanding of security issues facing SaaS platforms and effective mitigations
• 8+ years of technology leadership experience.
• 3+ years managing and architecting cloud-based infrastructure.
• A proven track record of leading front-line technical contributors.
• Demonstrated ability to drive the end-to-end software development lifecycle.
• Experience setting strategy and allocating resources to enable optimal ROI.
• Ability to effectively prioritize your team's workload and shift attention with changing priorities.
• Exceptionally strong written and verbal communication skills, as well as good interpersonal and organization skills.
• Data driven decision maker with superior analytical skills.
• Familiarity with information security best practices.
• Experience working within an agile development environment.
• Ability to work across our multiple offices including:
  • Ensure common standards, processes, and tools
  • Ability to create and refine a shared vision across key stakeholders through developing relationships and timely communication.
  • Ability to foster alignment of values, missions, and operational practices.
• Experience creating API platforms and integrating with partner APIs.
• Demonstrated experience with Agile and Lean Software methodologies.
• Experience with Email technologies and platforms a plus.

Education

• Bachelor's Degree in Computer Science or equivalent relevant experience.
• Master's degree in Computer Science or related (desired).