Director of QA

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Reports to: VP, Engineering
Location: Denver, CO

Help shape the future of how people experience the digital world. You’ll be at the forefront of an exciting shift in how companies use mobile data to attract, authenticate and engage their customers. And you’ll be doing it all from our Denver Tech Center office stocked with plenty of snacks.

We’re actively looking to add exceptional people to our team who align with how we envision ourselves culturally and professionally. As a lens to how outsiders see Payfone, you will represent a team of people who love what they do and who they work with.

POSITION SUMMARY

As the Director of QA, you will transform the QA team away from a test-after approach by creating a strategy that encompasses a test-first mindset and can help educate team members on the merits of TDD and BDD. This role will focus on ensuring there is a test strategy and framework in place to support concepts such as Continuous Integration, Continuous Deployment, Behavior Driven Development, Micro Services and data warehousing. You'll work closely with all members of the software development team to ensure functional and business logic meet the agreed upon project requirements. This position requires a well-rounded understanding of various testing disciplines, technology, test automation and hands on experience.

RESPONSIBILITIES

As the leader of the QA team team, the Director of QA is expected to:

  • Review and interpret documentation related to testing, including business requirements, design specifications, and user guides, to provide input to the scrum/project team regarding the planning of testing activities.
  • Create new and update existing test plans / scripts based on requirements.
  • Perform automated and manual testing and validate results to confirm adherence and conformance to requirements.
  • Work with Software Engineering to isolate and reproduce defects across all parts of the system.
  • Execute functional, integration, regression, and deployment tests to verify the correctness of newly developed system functions and that existing system functions have not been compromised by the delivery of new system code.
  • Participate in sprint planning, sprint review/retrospective and daily stand up meetings.
  • Lead and coordinate test plan/scope/coverage/execution with QA Engineers.
  • Learn the system at a deep level and understand how it works so tests are comprehensive.
  • Help debug issues using various tools to inspect the http requests/responses and log files.

EDUCATION & EXPERIENCE

  • BA/BS Degree in Computer Science or related degree.
  • 8+ years of QA leadership experience.
  • 8+ years of people management experience with at least 5 direct reports.
  • 8+ years of experience with running medium to large/complex projects with multiple dependencies.
  • Excellent leadership, communication, facilitation and motivational skills, with the ability to build rapport and grow consensus with peers and other groups.
  • Strong technology affinity and experience, as well as attention to detail & the ability to design, execute & maintain strategic goals & metrics.
  • Experience with understanding and evangelizing Test-Driven Development, Behavior-Driven Development and Pair programming.
  • Prior experience with Agile (Scrum/XP) processes in planning, implementation and support of business application components, including change & release management.
  • Strong knowledge and experience in test automation strategies to include TDD and BDD, software development, testing, maintenance and support.
  • Experience with tools that support CI/CD to include Atlassian suite of products: JIRA, Confluence, Bitbucket, Bamboo and Test automation experience using testing tools such as SoapUI.

COMPENSATION

A compensation package composed of a base salary and equity component will be structured to attract a uniquely qualified candidate. Excellent health benefits are included.

ABOUT PAYFONE

In today’s business world, a few bad actors can force businesses to treat all customers with suspicion. This leads to client and employee frustration, higher operating costs and lower revenue.

Payfone delivers seamless, non-intrusive verification using each mobile phone’s inherent identity to provide top-tier protection for businesses and their customers.

Remove friction and drive user engagement with Payfone Instant Trust. It’s the best way to enhance the customer experience while lowering risk, friction and fraud.

This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.

Payfone is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.

No employment sponsorship will be provided.

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • react Languages
    • SpringFrameworks
    • AsteriskFrameworks
    • Luigi Frameworks
    • DB2Databases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • RedisDatabases
    • Dynamo DBDatabases

Location

Our teams are currently working remotely at the moment for both our Denver and New York locations.

An Insider's view of Prove

What are some social events your company does?

I love participating in social events at Prove and there are many opportunities to gather socially – from team and office happy hours to our annual holiday. The Chicago office recently took a dinner cruise on the Chicago River! There is also a book club that meets regularly and – my favorite – a Slack channel to share pictures of our pets.

Jennie

Manager, Production Operations

How has your career grown since starting at the company?

I'm constantly challenged to think outside the box. The complexity of our products creates an environment where the projects I'm working on require that I switch between several skills from documentation to data analysis and research. It couldn't get any better! I have a wider and deeper understanding of how a tech company operates.

Moses

Product Owner

How do you empower your team to be more creative?

I provide direction when needed, instill self-direction, and team collaboration. If the team identifies a gap in our product I ask the team how they would solve the problem. This enables them to take the initiative and brainstorm. However at the end of the day, we are a team, and team culture and innovation is what drives creativity.

Crystal

Director of Product Management

What makes someone successful on your team?

To be successful on our team you have to be willing to learn, have passion, and be a team player. I'm never afraid of asking questions because my teammates are so supportive and willing to help. We are all working towards a common goal, helping provide the best security and authentication for our clients!

Xian

Software Engineer

What are Prove Perks + Benefits

Prove Benefits Overview

Prove is proud to be an organization that keeps people safe and secure not only digitally with our solutions, but also internally with how we support and care for our employees. We offer a wide range of compensation & benefits programs that support Provers and their loved ones.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
President's club
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Prove employees can contribute up to $2700 annually to their FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Discount through Fetch
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Prove provides employees with a 401(k) matching plan managed by Principal.
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Dependent Care FSA
Generous parental leave
Family medical leave
Fertility benefits
Through insurance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Grubhub credit when in office
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Through Gympass or Wellbeing Reimbursement
Mother's room
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Virtual coaching services

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