Join T-Mobile’s growing team of innovative thinkers as we spearhead a new era of media entertainment and engagement. Located in downtown Denver, be a part of our exciting Home + Entertainment (H+E) team creating the living room of tomorrow while delivering the ultimate customer experience.
 
As a new and key member of the Engineering team, the Director of Product Engineering will report to the VP, Engineering, and be based in Denver, Colorado.  You will lead our efforts to ensure the highest quality software development across the Home & Entertainment (H+E) Product Engineering group, focused primarily on technical solution development supporting the core set top/user experience for the Television product we are delivering to our end-user customers.  T-Mobile moves fast, innovates rapidly, and maintains laser focus on delivering the best customer experiences in any industry. This Director is at the heart of enabling this culture, developing and driving this strategy across the H+E team as part of the Un-carrier.  The Director is responsible for building and leading a growing a team of software development managers and engineers in the development, delivery and support of solutions and services. Significant emphasis will be placed on identifying opportunities for innovation to ensure the success of the H+E product offerings.  
 

Responsibilities

Lead the software development of the technical solutions across H+E Engineering group, affecting the very experience of our prospective millions of customers by defining the technical solutions to the product-defined customer experience we endeavor to build.
 
In this new role, this hands-on leader will assess existing and potential talent to build-out this world-class team of up to 40 software engineers and managers. 
 
Form strategic partnerships with senior internal customers within and outside of technology organization. Intimately understand their business strategies, generate new ideas, manage issues and ensure that strategy is appropriately aligned.
 
Actively plan and manage a portfolio of high quality products & services through a lifecycle of envisioning/investing/sustaining/retiring.
 
Contribute to strategy and supporting roadmaps aligned to overall strategy in collaboration with other directors and enterprise architecture.
 
Maintain knowledge of new developments in area of specialty and incorporate these innovations where appropriate.
 
Drive innovation, improvement and adoption of industry leading practices including open source, CI/CT/CD, cloud, microservices/container architecture.
 
Recommend and implement technology direction for applications and services including package, SaaS, and custom developed solutions.
 
Lead system design of highly scalable systems with native telemetry and monitoring in mind.  Enabling self-healing systems.
 
Drive cost out of systems operations and maintain critical technology roadmaps in place to continue to adapt to new technologies.
 
Deliver and support a portfolio of services to achieve business objectives. Direct the continual improvement of the enterprise-scale services
 
Ensure effective collaboration between technology teams.
 
Execute the design, development, and operations of systems that are highly performant and maintain high availability and efficiently manage staff to support systems for continuous availability.
 
Accountable for department budget, delivery and service performance, optimizing cost of service delivery, ensuring services are meeting or exceeding service levels.
 
Also responsible for other Duties/Projects as assigned by business management as needed.
 

Qualifications

10+ yrs experience owning, managing and developing highly scalable and systems capable of serving the T-Mobile H+E subscriber base.
 
5+ yrs progressive leadership experience in setting technology strategy, software development, engineering, and operations.
 
Experience developing technology strategy and product roadmaps.
 
Broad technology product experience and a passion for staying abreast of the state of the market – both broad industry trends and in-depth in an area of specialization; enough technical perspective to evaluate and make decisions about architecture and implementation of systems.
 
Track record of successful delivery of large scale enterprise technology projects.
 
Experience with custom development, packaged products implementation, systems integration and cloud-hosted solutions.
 
Well versed and experienced in Agile / Continuous Development and Deployment across several Software Development teams.
 
Proven success interfacing with non-technical and technical counterparts with demonstrable capabilities of effecting change.
 
Ability to analyze complex situations, make difficult decisions and communicate impact to teams and stakeholders.
 
Negotiation and conflict resolution while maintaining productive relationships.
 
Strong customer-facing skills (oral, written and verbal skills); ability to define and articulate complex process flows and system flows to business leaders in other departments.
 
Bachelor of Science in a technical field (Computer Science, Electrical Engineering, Computer Engineering); Master of Business Administration preferred.