The UX Designer is a key participant in developing the user experience for the ZOLL Patient Care pillar of products including client/server, hosted, SaaS, and IOS solutions. The UX Designer will work with the UX team and Patient Care product teams to develop a consistent user experience theme across the Code Data product lines. In designing product-specific UX solutions, the UX Designer will be responsible not only for “look and feel” but for developing a simple and intuitive workflow that is in keeping with the overall User Experience strategy. This role will have a heavy emphasis in FDA regulated usability testing.

ZOLL Data is a leading digital health technology company servicing the needs of medics, firefighters, and other lifesavers. Our healthcare cloud-based technology solutions lead the industry in providing mission critical service to industries that provide life-saving services.  We have the resources and stability of a large company, but the nimbleness, ambition, and determination of a startup, because we used to be one.  Our vision is to improve lives through transformational People and Products.  

Perks & Benefits: ZOLL provides a casual work environment, competitive salaries, and a compensation structure that rewards contribution and hard work. Additionally we have stocked kitchens, free daily organic fruit delivery, on-site fitness center, on-site cafe, dry cleaning service, social events and much more!  Our benefits package includes 401(k), medical, dental, vision, life, AD&D, flex spending accounts, STD/LTD, PTO and tuition assistance.

Responsibilities: 

• Interact with other departments and teams to help gather requirements and translate them to workable solutions.
• Develop user flows, wireframes and prototypes that convey a consistent, effective, and efficient user experience.
• Create layouts that combine efficiency and balance, and help move our design standard forward.
• Lead the effort in establishing compliant usability testing at ZOLL Data, becoming the resident expert and go-to for usability needs.
• Present and defend your concepts using your understanding of research, patterns, and best practices.
• Contribute to the creation, definition and implementation of a style guide
• Integrate user research and testing into the design process and communicate results to help inform product design direction
• Effectively communicate functionality and content for development teams and product management.
• Reach beyond customer perceptions to develop usability options that overreach client processes and that exceed the standard user interface notion of “look and feel”. 
• Act as an evangelist within R&D to communicate the art and science of usability and the importance of having a consistent and correct user experience.

Required Skills:

• 2-5 years of experience as a user experience professional.
• Solid understanding of professional methodologies and best practices used to develop and implement a complex user experience.
• Demonstrated experience in creating deliverables for complex interfaces: personas, use cases, user flows, site architecture, wireframes, prototypes.
• Ability to actively engage users throughout the product lifecycle, using a variety of research and testing methodologies to drive data driven design.
• Ability to conduct end-to-end FDA regulated usability testing, delivering comprehensive test plans and compliant results.
• Ability to communicate UX principles and patterns verbally and in writing to customers, engineers, product managers, and others.
• Experience working in an Agile environment on a scrum team.
• A passion for the art and science of usability and the user experience.
• B.A or B.S. in Human-Centered Computing or similar discipline, or equivalent professional experience.

Preferred Skills:

• Knowledge of accessibility best practices.
• Background in life sciences, medical technology, or in a clinical environment.
• Certifications, specialization or level of accomplishment in software usability. 

**This is not a remote opportunity. Local candidates preferred. 

ZOLL values diversity.  We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, gender identity, genetic information, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.