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Product Design Lead (B2B Products)

| Greater Denver Area

Healthgrades is focused on providing trusted information that allows consumers and providers to make meaningful connections. As a Lead ProductDesigner, you will be a key contributor in research, validation and design, responsible for delivering our industry-leading CRM and marketingplatform for hospitals.

The Consumer Intelligence Platform is a highly evolved healthcare CRM, providing powerful insights for hospital marketing, strategy, and business development leaders. Premier technology — backed by industry-proven data science capabilities and 20+ years of leadership in the field — means hospitals can centralize data and insights to lead to healthier patients.

In your role, you will partner with product, engineering, and sales teams to engage directly with users, ensuring what we build meets and beats our clients’ expectations. Your focus will be on contextual inquiry, validating interaction design, interface design, and iterating on solutions while keeping the customer at the center of everything you do. In a nutshell, you will build a hospital system CRM at scale, using modern technologies all while surrounded by awesome people.

What You Will Do:

  • Creatively tackle hard problems
  • Prototype your ideas and designs in an iterative environment and watch real customers use your designs
  • Work directly with designers, marketers, product managers and engineers to design and build new features
  • Design for consistency, maintainability and usability, with an attention to detail
  • Ensure a human-centered approach to product and service design, from research and insight generation to interface design
  • Design multiple concepts to address design challenges and business needs
  • Critique, mentor and guide other designers and engineers
  • Design for core application flows and experiences, including task flows, interaction and navigation models, and optimizing for jobs to be done
  • Contribute to strategic decisions within the rest of the product organization

What You Will Bring:

  • Experience (5+ years) in user experience design, interaction design, and user interface design for complex web applications or B2B products
  • Enthusiastic and experienced with user research, including planning, writing screeners, protocols, and summaries, as well as conducting interviews both in person and remotely
  • Familiar with interaction design heuristics, and experienced at evaluations
  • Well versed in universal design principles with a proven track record of leading cross-functional teams in building successful products
  • Past experience with info visualization and/or information design
  • Solid knowledge and comfortability with design tools of your choice
  • Flexibility working in a dynamic fast-paced environment
  • Experience working within established design systems, and you think in systems, both for services and products
  • Obsessed with delivering robust solutions to the market quickly, but without sacrificing quality
  • Usability advocate who is opposed to unnecessary complexity
  • Case studies or portfolio that you can share
  • Degree in Human Computer Interaction, Interaction Design, Industrial Design, Computer Science or similar field preferred but not required

Why Healthgrades?
At Healthgrades, we recognize that our people drive our greatest achievements. We are enthusiastic about maintaining a fulfilling, rewarding and visionary work environment while setting the stage for your continued success.

  • Significant Work – connecting millions of American with healthcare providers
  • Changing the Game - evolving culture with career advancement opportunities
  • Community Builders- partners of local charity organizations & wellness initiatives
  • Robust Perks – generous PTO, 401k contributions, tuition assistance, entertainment discounts & more!
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • SalesforceCRM

Location

Downtown Location- your favorite coffee shop, restaurants, breweries, and nightlife are all steps from the office.
1801 California Street, Denver, CO 80202

An Insider's view of Healthgrades

What’s the vibe like in the office?

The vibe is pretty chill; everybody dresses very casual, the newly designed office offers a lot of space for collaboration, great kitchens with free snacks and beer/cider/kombucha on tap. We also have 4-6 weeks of time off and flexible work schedules.

Regina

Program Management Director

What's the biggest problem your team is solving?

Evolving consumer expectations are pushing doctors and practice owners to adopt convenient, on-demand delivery of services. Getting doctors to appreciate these changes and mature their business can be a struggle. We’re taking a data-driven, analytical approach to prove that meeting patients' expectations can be a big win for growing their practice.

Steven

VP, Product Management

What makes someone successful on your team?

Good communication. Whether you are falling behind or cruising forward, being able to convey where you are and where you may need additional support really helps with productivity and learning.

Dan

Software Engineer

How do you collaborate with other teams in the company?

Even while working cross-functionally with several different teams, the multiple forms of technology in place make collaboration efficient – Zoom, Slack, Google Drive, etc. Our physical space is set-up nicely for face-to-face coordination with open office space, a big kitchen, and many meeting rooms. We also have plenty of quiet spaces.

Jamie

Senior Product Marketing Manager

What are Healthgrades Perks + Benefits

Healthgrades Benefits Overview

Our inclusive package offers flexible options customizable for everyone – no matter what your family looks like.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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