Housecall Pro is headquartered in beautiful San Diego, CA and has recently announced plans for a Denver, CO hub. We are currently fully remote, although excited to introduce a hybrid work model in the future that will allow for a combination of both remote and in-office work. We are currently open to candidates in San Diego or Denver, or those planning to move there.

At Housecall Pro, we're committed to making the everyday lives of home services professionals better by providing an end-to-end SaaS platform that runs all aspects of a home services business, including scheduling, dispatching, CRM, invoicing, payment processing, and marketing.

Our vision is to revolutionize the home services experience.

Our mission is to unlock the potential of every Pro.

The home services industry remains vast ($700b+) but relatively untouched by technology and unencumbered by a primary competitor. The 3M+ mobile businesses in home services are facing dramatic change as the world shifts from offline to online. Housecall Pro will be there to help these businesses that keep America’s homes working navigate their transition to technology adoption.

The role: Sr. Business Analyst

As a member of the Analytics team, you’ll work across the organization (Sales, Fintech, Billing, Marketing, etc.) to answer the why of business performance and impact the what and how of business activity. You will join a world-class analytics team and company with a culture of data-driven decision-making and experimentation aimed at increasing acquisition, activation, retention, and revenue growth. As a Senior Business Analyst you will help guide the business in improving processes, products, services and software through data analysis. You will straddle the line between analytics and the business to help bridge the gap and improve efficiency using business intelligence and database tools such as Tableau and SQL. You will use your work or internship experience from investment banking, business strategy or business consulting to surface insights and recommendations. 

What you'll be doing

• Provide business analysis to stakeholder teams across the business
• Collaborate with project sponsors to determine business questions and project scope
• Interpret data and findings and translates them into feasible options, communicates these back to the business stakeholders
• Work with stakeholders and team to prioritize requirements
• May include leading other analytic resources

Qualifications

• Bachelor or Master degree, preferably in business administration, finance, economics or data analytics
• 2-5 years of related work or internship experience (examples: investment banking, business strategy, business consulting)
• High analytical ability
• Curious, proactive and driven for impact
• Advanced excel skills or experienced in the regular use of business intelligence (BI) tools such as Tableau, Looker, or Demo
• Light SQL skills a plus
• Able to work effectively independently as well as in a team environment
• Understanding of AB testing and multivariate testing plans to test hypotheses

Why Housecall Pro

• Housecall Pro is a mission-driven company. Our co-founder/President envisioned a software company to help service professionals like his father (a house painter), get to a better life.
• We save our service professionals time, and help them, in turn, to delight their homeowner customers.
• We are tackling the last, large market ($700b+) untouched by technology and unencumbered by a dominant competitor.
• Our goal is to build a $10 billion+ company that is a powerful brand to home service providers and consumers
• We have fun at work. Really.
• We have a N.A.P. (No Acronym Policy) so we all speak the same language.
• Competitive compensation and benefits (medical, dental, vision, life, disability, employee assistance program, 401K)
• Our passionate employees bring their authentic selves to work. Housecall Pro employees are encouraged to create employee resource groups to make the world better.
• Equity in a growth stage startup backed by top-tier VCs
• Paid holidays and self-managed (unlimited) paid time off

Housecall Pro celebrates belonging and diversity and we are committed to creating an inclusive environment for all employees to include equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation.