Senior Business Intelligence Analyst at Guild Education

| Greater Denver Area
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Guild, the leading education benefits platform and one of Denver's fastest growing startups, is increasing economic mobility for working adults in America and providing education and support to help every student survive and thrive in the economy of tomorrow. Our platform helps employers offer education as a benefit to their employees by connecting employers' workforces with our network of nonprofit universities and education institutions that focus on serving the needs of working adults. And, our team of retention coaches helps each employee navigate the path back to school, providing individualized support from day one through graduation. In order to accelerate our growth and achieve our mission to serve 1000s more students, we've raised over $70 million from top tier investors including Felicis Ventures, Bessemer Venture Partners, and Redpoint Ventures (among other social impact and VC partners!).

As a Senior Business Intelligence Analyst, you’ll sit at the intersection of data, reporting, and analytics to help shape and deliver internal and external business-critical reporting and value-added data insights. You will be responsible for organizing, standardizing, and analyzing our data to tell deeper stories about our business – where we are, where we’ve been, and where we need to go. This role will have a critical impact on the business and our students by providing visibility into and opportunities for improvements across all aspects of our operations.

A day in our open, collaborative workspace might look like:

  • Creating, maintaining, and improving executive dashboards and models using our BI platform
  • Partnering with business leaders to structure data needs, building, automating, and maintaining business-critical reports to create day-to-day visibility into business performance
  • Creating reusable data infrastructure, common datasets, and analytical models for analysts to use
  • Proactively driving strategic decision-making through detailed analysis, insights and reporting on key cross-company performance indicators and OKRs in a collaborative manner
  • Maintaining a data dictionary that documents and standardizes all data collected
  • Monitoring performance, accuracy, and usage of data and reports
  • Supporting team members in troubleshooting issues that arise
  • Providing training to our business analysts on our available data, SQL querying, and using internal reporting tools
  • Collaborating cross-functionally with teams like Data, Salesforce Engineers, Product, Finance, and Student Operations

 In this role, you’ll grow and expand your expertise by:

  • Helping to build and shape our data infrastructure, including facilitating the transition to our BI tool
  • Having the opportunity to work with multiple teams and gain business and functional depth while making a high-impact difference quickly
  • Learning the ins and outs of Guild as you use your organizational, multitasking, and problem solving skills in a fast-paced, intense and dynamic environment

You’ll know if you’re successful by:

  • Ensuring consistent, accurate, and timely business reporting across Guild
  • Ensuring users of reports and dashboards have the information needed to inform day to day and longer term strategic decisions and they are capable of self-service
  • Developing proactive business insights based on your analyses
  • Helping to foster a culture of data-driven business inquiry by developing digestible reports and dashboards, ensuring quality data output, and providing training and troubleshooting
  • Achieving your and your team’s established OKRs and expectations while demonstrating your passion for our mission you'll receive ongoing feedback through your 1:1 meetings and go through bi-annual Structured Growth Conversations
  • Bringing enthusiasm, a ‘get it done’ attitude, flexibility, and patience to the role to a fast-paced, fun, and collaborative environment

You’ll join a team:

  • Focused on our double-bottom-line mission of changing higher ed for working adults and building a successful startup in Denver
  • From diverse backgrounds – from business and startup leaders, engineers, former consultants, traditional higher education leaders, to athletic coaches, to politicians (and more!)
  • Of learners & problem-solvers dedicated to our dual mission of changing education in America while building a successful, high-growth company
  • Committed to building a diverse, equitable, and inclusive environment that you’d support every day

What you’ll add to Guild – as an individual and part of the broader team:

  • 5+ years of relevant analytics and reporting experience
  • Very strong SQL and excel modeling skills; knowledge of common data visualization and dashboarding tools such as Looker or Tableau; Salesforce experience a plus
  • Demonstrated attention to detail and commitment to reporting accuracy
  • Analytical, intellectually curious, creative problem-solver who is comfortable going beyond data access to analytics and strategic insights
  • Keen design and data visualization skills you know how to transform data to generate useful insights and be easily digestible
  • Strong written and oral communication skills you can build analytical and decision support models, synthesize recommendations, and create effective presentations for all audiences
  • Team player mindset, with strong interpersonal and influencing skills
  • Passion for our mission – Guild is pioneering a new path for education as a benefit in a complicated and regulated space – success means quickly and effectively adapting your expertise
  • BA/BS, preferably in an analytical field such as economics, math, statistics, or computer science
  • Something else? Wonderful, we're curious to learn more about you!
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypescriptLanguages
    • serverlessLanguages
    • GraphQLLanguages
    • SalesforceLanguages
    • LambdaLanguages
    • GraphQLLanguages
    • KinesisLanguages
    • API GatewayLanguages
    • AppSyncLanguages
    • S3Languages
    • CodeDeployLanguages
    • TerraformLanguages
    • CloudformationLanguages
    • EMRLanguages
    • RedshiftLanguages
    • JenkinsLanguages
    • AnsibleLanguages
    • VagrantLanguages
    • RedisLanguages
    • MetabaseLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • HerokuFrameworks
    • CypressFrameworks
    • AWSFrameworks
    • CircleCIFrameworks
    • Auth0Frameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • SegmentAnalytics
    • HeapAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • TrelloManagement
    • ClubhouseManagement
    • Google DocsManagement
    • AirtableManagement
    • MiroManagement
    • SalesforceCRM
    • LookerCRM
    • SendGridEmail
    • MarketoLead Gen

Location

370 17th St., Suite 3600, Denver, CO 80202

An Insider's view of Guild Education

What’s the vibe like in the office?

We're fast-paced and got a little bit of a startup vibe, so there's always plenty to learn from and grow!People are collaborative and ready to bring their knowledge, experience, and ideas to the table to make sure we're doing right by each other and our students.As hard-working as everyone is, you can also be rest assured we also love to celebrate!

Kendry

Bilingual Student Success Advisor

How do you collaborate with other teams in the company?

We're incredibly cross functional and believe heavily in developing and cultivating strong relationships not only with our external partners, but internally across and within departments as well. One of my favorite traditions is that each new hire at Guild is given a coffee card when they start to encourage them to grab coffee with others and get t

Annie

Partner Marketing, Employer Success

How has your career grown since starting at the company?

Since my humble beginning as a Guild Intern, I have had opportunities afforded to me that stretch me in ways that align with my values and push me to be a little uncomfortable while still having welcome support. I’m now in a position where I get to learn first-hand from experts that I don’t believe I was qualified for before working at Guild.

Paco

Senior Associate of University Operations

What kinds of technical challenges do you and your team face?

My team works on ensuring that new users can find what they need and engage with our platform easily. Many of the technical challenges we face involve scaling the early-stage version of Guild’s app into something more flexible for our next growth phase. We deal with the difficult (but fascinating!) tradeoffs of these decisions every day.

April

Software Engineer

What are Guild Education Perks + Benefits

Guild Education Benefits Overview

At Guild, we’re expanding opportunity for America’s workforce, and we’re committed to doing the same for our own employees by supporting them professionally and personally. Guild offers benefits and perks to support all employees and their families. From $0 medical premiums to a flexible parental leave policy to tuition assistance to company equity for all employees, we have something for everyone at Guild.

Culture
Volunteer in local community
Guild has a yearly "Guild Gives Back" day, where we provide organized volunteer opportunities to all our employees as well as a "12 Days of Giving" around the holidays!
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Guild has a highly diverse management team, with nearly 75% of employees reporting to female leadership.
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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