Partner Operations Analyst

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Company Description

At Conga, we believe that growth equals opportunity. It’s how we drive our business, but it’s also how we view our people and culture. Growth creates opportunity—we know that by growing our team of passionate, talented individuals, we have the opportunity to excel as the best tech company in the industry.

Our people are committed to the Conga mission to inspire, enable, and guide customers to success. We live this every day, working relentlessly to create powerful products that drive unmatched business results for our customers, while delivering service that is second to none. Conga’s position as the leader in digital document transformation, the provider of one of the top paid applications on the Salesforce AppExchange, our more than 11,000 customers and our collection of five-star reviews show our dedication to this mission! Conga has tremendous momentum. Our net dollar retention and NPS scores are industry leading.

Conga offers a fast-paced, dynamic environment for professionals looking to help build and enhance a seamless customer experience. Our top of the line product suite, dedicated employees, and proven leadership team provide a solid foundation to support our continued growth and success. 

Job Description

We are looking for a Sales & Partner Operations professional that has experience working for technology companies in high-growth sales environments. You have first-hand experience supporting and operationalizing Partner sales – both influenced and resale and related programs and initiatives. You are comfortable supporting a global team and come with a solutions-oriented mindset. You will have a proven track record of providing both strategic & tactical insights to support the hyper-growth of customer-facing teams. You will be the interface for our Global Alliances and Partner team – the cornerstone for growth at Apttus. Our Global Alliances and Partner team focuses on our relationship with our technology alliances like Salesforce, Microsoft, and other ISVs and our partner ecosystem that includes Global SaIes, Advisory and Regional SaIes.

Job Responsibilities

  • Project manage Salesforce activities in support of the Alliances and Partner organization
  • Drive Salesforce enhancements, process efficiencies, and attribution
  • Assist Operations leadership with process definitions, process documentation, execution & operational issue analysis
  • Manage incentive calculations, processing, and forecasting
  • Evaluate channel programs, uptake, modifications, and enhancements
  • Design, deliver and improve key dashboards and management reports to provide actionable insight
  • Develop presentations and reports to communicate key messages to senior management as well as ongoing and ad hoc reporting and analysis requests
  • Develop territories and quotas for the partner sales team
  • Liaison with operations leads from various partner organizations to align reporting across systems at Conga and Partner orgs.
  • Support QBRs and MBRs with select partners with relevant data and insights on pipeline and revenue.

Qualifications

  • BS degree in Computer Science, Mathematics, Finance preferred
  • 4-6+ years of experience with data analytics, critical thinking and decision making.
  • Strong analytical and reporting skills required (e.g. Excel) including ability to create and modify pivots easily. PowerBI or other data visualization tools experience a plus
  • Familiarity with Salesforce, data management, data measurements, and/or statistical Analysis is a plus
  • Demonstrated ability to drive process improvements, problem-solve, and produce results
  • Creatively represent data and insights into visual dashboards for partner health based on established scorecard metrics and KPIs.
  • Strong customer service focus, written and verbal communication skills, and attention to detail and accuracy
  • Ability to synthesize information into actionable insights and contribution to both creating and executing business strategies
  • Collaborative, smart, ethical, friendly, hard-working and proactive
  • Must be able to function as part of a team and adhere to strict deadlines in a fast-paced, ever evolving environment
  • Strong desire to build something new and persevere in the face of uncertainty

Additional Information

Why should you work for Conga?

  • From day one you’ll become an integral and active part of Conga’s culture
  • Our executive team believes in Growth = Opportunity, meaning there's no limit to what we can accomplish
  • You will work with a passionate and motivated team 
  • You will be truly empowered to make a difference. We work with innovators, thinkers, and people who push the status quo 
  • You will never hear “that’s not your job” but rather be encouraged to solve problems with creative ideas
  • You will see your effort and impact come to life as you test boundaries, break down barriers, and skyrocket your career

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

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Location

13699 Via Varra, Broomfield, CO 80020

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