Order Management Analyst

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This position is focused on the compliance, timeliness and accuracy of processing customer orders, renewals and cancellations.  Incumbent will ensure revenue recognition accuracy, SOX and business rule compliance and customer delight.

 

Responsibilities:

  • Ensures invoices are correct and dispatched timely to business partners

  • Ensures revenue is recorded properly with regard to contracts to ensure SOX compliance

  • Maintains open communications with customers (internal and external) to maintain customer delight

  • Maintains complete and accurate customer information

  • Enters all orders onto billing system for revenue recognition, inventory control, customer contact information, accounts receivable and sales reporting, ensuring high standards of accuracy are attained

  • Undertakes cancellation process

  • Sends out order confirmation and acknowledgement

  • Coordinates with Delivery to ensure that delivery has taken place prior to invoicing

  • Deals with customer and internal inquiries relating to invoicing

  • Raises credit limits on system according to business / finance rules

  • Updates customer details on receipt of change from customers

 

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Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here.

 

We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.

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We may consider Upslope Brewing and OZO Coffee our external conference rooms. If food trucks are your jam we have plenty right outside our doors!

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