Who You Are

You have Heart for Service

We provide extraordinary service to our customers, coworkers, and our community by going out of our way to appreciate and support them.

You are Curious

We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software.

You Find a Way

We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude and we do what we say we will do. 

About Alchemer

Founded in 2006, Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. As SaaS application software, it offers user-friendly data collection tools for understanding customers, markets, and employees in real time and communicating this information across an organization. It provides data insights in over 205 countries, with 50K new surveys created and 5M responses collected every week.

Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine. Details on Alchemer’s products and services can be found on our website (www.Alchemer.com).

What You Will Do 

Alchemer is seeking a detail-oriented team member who will work collaboratively with the sales team to generate customer quotes and process customer orders. The ideal candidate will have a strong attention to detail to ensure customer quotes are being properly created prior to distributing quotes to our customers. This position will work cross functionally with our sales, finance, and sales operations teams to drive revenue for the business and renew our existing customers in a timely manner.

How You Will Spend Your Days

• Using our sales systems (Salesforce and Zuora), candidate will work
  collaboratively with our Customer Service Managers to build quotes for our customers
• Candidate will ensure quoting accuracy by auditing quotes for proper products and prices prior to sending to our customers
• Upon quote execution, candidate will be responsible for processing quotes within our sales systems to initiate invoicing and software licensing
• Become a knowledge expert on our sales and quoting software tools to help aid sales team
• Identify areas for process improvement and provide suggestions

What You Bring to This Role

• Strong communication and interpersonal skills
• Detail oriented with a strong attention to detail
• Experience with Salesforce and Zuora (or other quoting tools)
• Ability to think critically and solve problems as they arise
• Excellent task management skills and ability to juggle multiple tasks at any given time 

Compensation for this position includes an annual base salary of $50,000, and participation in the Founder’s Pool program.

Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and eleven paid company holidays.

Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.

At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply. 

In our beautiful new Colorado headquarters, we are actively returning to an in-office presence and as we do so, the health and safety of our team members and customers is our top priority. As part of our return-to-office and recruiting processes, we are requiring vaccination status of our employees and candidates.