Operations Analyst at Four Winds Interactive

| Greater Denver Area
!Sorry, this job was removed at 2:36 p.m. (MST) on Wednesday, February 5, 2020

Overview

Four Winds Interactive is actively seeking a talented Operations Analyst to join our Delivery & Professional Services Department. This role will act as the main point of support for department leadership, including by not limited to owning reporting metrics and analysis for SVP of Delivery. This position will focus on the ability to analyze and automate processes within Salesforce, Open Air, and additional tools. An ideal candidate will have extreme attention to detail, previous exposure to Salesforce, and the ability to ensure consistency and accuracy with daily tasks. This role is critical for the success of the Delivery department, and we are seeking an individual who is inclusive, a true problem solver, team player, and someone who has a service focus.

Responsibilities

  • Own data maintenance activities for Professional Service related Salesforce and Open Air objects
  • Audit project task assignment for team members on a weekly basis to ensure accurate forecasting
  • Work one on one with team members as necessary to ensure accurate project task data
  • Own the administration of PSA tool and data
  • Own reporting and metrics from Salesforce and Open Air on a weekly, monthly and quarterly basis.
  • Tasks that include but not limited to creating dashboards and reports for Leadership across departments.
  • Strong technical skills for automation configuration (Javascript and/or Python).
  • Contract, SOW, and Estimate review to ensure consistency across the documents, flag any potential keywords/risks for Resource Management review
  • Lead staffing meetings with Delivery Leadership to ensure successful forecasting.
  • Cross-functional monitoring of resource workload.

Qualifications

Requirements for Success:

  • 2+ years of experience in a professional environment in a supportive, , or system administrative role
  • Bachelor’s degree or equivalent experience
  • Salesforce Certified
  • Previous experience in preparing reports from ERP & PSA tools
  • Understanding of API’s and data manipulation.
  • Ability to understand analytical data and communicate it's meaning
  • Ability to prioritize, multitask, and manage several projects and or requests at a time
  • Excellent problem-solving and critical-thinking skills 
  • Excellent organizational and communication skills
  • Experience navigating Office Suite

Helpful for Success:

  • Proven experience with tool and process automation.
  • Experience with PowerBI, Tableau or Alteryx.
  • Self-driven, time management and planning skills in a fast-paced environment
  • Proven ability to quickly build relationships and establish rapport with internal stakeholders, and external clients
  • Ability to problem solve with limited information and ambiguity, in a fast-paced environment 

The compensation package will be aligned to each candidate’s experience and qualifications. All applicants must be authorized to work in the United States.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • ObjectiveCLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • XamarinFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • ExcelAnalytics
    • AlteryxAnalytics
    • TableauAnalytics
    • SalesforceAnalytics
    • Affinity DesignerDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen

Location

1221 Broadway Street, Denver, CO 80203

An Insider's view of Four Winds Interactive

What's something quirky about your company?

It took me a while to adjust to the fitness culture at FWI. I would show up to a meeting and the person sitting across from me might have just come back from yoga or CrossFit dressed in their workout gear. Once I got used to seeing executives in sandals and sweats every once in a while, I’ve come to love how invested FWI is with employee wellness.

Steve

Director of Technical Operations

What projects are you most excited about?

I'm excited about FWI’s exemplary commitment to its people. It’s evident there are many diversity and inclusion efforts, not only led by our Committee for Diversity, Equity, and Inclusion, but also from motivated individual contributors. This creates an environment where we can stay true to our core values and bring our best selves every day!

Maithy

Recruiting Coordinator

How has your career grown since starting at the company?

I started at FWI inTech Support. After a year of learning as much as I could about FWI’s Content Manager applications, I applied for the Technical Engineer position with FWI’s Tiger Team. I will continue to grow my career as FWI continues building the latest and greatest tech and software in the digital signage industry.

Will

Technical Engineer

How do you empower your team to be more creative?

We try to create an environment where every idea is worth voicing. It’s amazing how many innovative pathways stem from one seemingly crazy idea. We do our best to empower our team to act on their creative inspiration—bring us a rough draft, pitch us on your idea. Many breakthroughs and innovations have been born this way.

Margot

President and COO

How does the company support your career growth?

As a manager on the People Operations team, I find there are an abundance of opportunities to get involved with supporting personal and professional growth. As a first-time manager, I get to participate in an interactive Manager Bootcamp. FWI also hosts a monthly manager round table, which gives everyone the opportunity to communicate and connect.

Catherine

Director of Talent Acquisition

What are Four Winds Interactive Perks + Benefits

Four Winds Interactive Benefits Overview

You will be challenged in our dynamic environment, supported in your endeavors, recognized for your contributions and have fun along the way!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Our Welton location has Ping Pong, Pool Table, Foosball, Darts and Basketball.
Stocked Kitchen
Our Broadway location has fully stocked kitchens including rotating flavors of sparkling water on tap.
Some Meals Provided
Happy Hours
Parking
Pet Friendly
FWI's pet policy is dog friendly daily at our Welton office location.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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