Database Administrator Specialist at FIS
Position Type :
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Travel Percentage :
GENERAL DUTIES & RESPONSIBILITIES • Meets commitments and provides excellent customer service at all times with internal and external clients. • Provides status reports (written and/or verbal) that are detailed to tasks and difficulties encountered – enables managers to initiate escalation if necessary and assess areas where changes or additional support may be warranted. • Ensures issues resulting in customer outage is escalated appropriately through TSG management. • Assists application groups with design development that meet current and future business requirements: - Participates in logical design process of strategic projects and responsible for the physical design/implementation. - Provides specific direction on infrastructure design to support applications. - Participates as a member of development support team on projects. - Follows and meets project timelines and deadlines. • Provides maintenance of physical database: - Creates physical database objectives following established standards and processes employed by database team. - Enforces database standards and follows up on inconsistencies. - Performs routine reviews of databases and systems to ensure acceptable levels of performance. o Reports problem performance areas and recommendations for improvement. o Follows up on recommendations and actively pushes for implementation as appropriate. - Understands and applies database concepts such as database definitions, parameters, database component placement, reorganization, access methods and security definitions. - Works with capacity planning, operations, application developers and other TSG teams on database performance and access issues. • Provides 24/7 support of production database environments. • As primary administrator, provides on call support as needed for on-call issues with database environments and provides follow up and permanent resolution for reoccurring issues. • Implements backup/recovery procedures to protect integrity of data in database environment. • Actively manages backups along with other database administrators to ensure processes are successful and we can recover as a result. • If necessary, participates in recovery of databases and assists with disaster recovery testing and documentation. • Other related duties assigned as needed.
EDUCATION REQUIREMENTS Bachelor’s degree or the equivalent combination of education, training, or work experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES • Experience in project management methodologies is desired including ability to estimate, plan, manage and communicate activities/deliverables of a mid-size project plan, i.e., a plan that affects a single system or product family and uses multiple resources • Working knowledge of at least one database management system or a proven ability to learn new technologies and use that knowledge effectively • Effective communication and team skills with an ability to cooperate, present to and participate with peers/team members • Basic knowledge of operating systems and systems administration concepts • Personal commitment to stay current with latest technology concepts • Good problem solving, analytical and critical thinking skills • Identifies and resolves less clearly defined problems using established procedures and/or protocols as guidelines.
FIS JOB LEVEL DESCRIPTION Expert role requiring extensive skill and proficiency. Demonstrated competency of the Senior Database Administrator role is required. Works independently with only administrative supervision on highly complex projects with extensive latitude for independent judgment. Expected to be the primary mentor for others on the database staff and is a role model for the rest of the team. Effectively communicates with all levels of technical and non-technical personnel. Ability to provide communication on issues or complex information to a wide audience based on knowledge of as well as a strong understanding of interface points between departments within TSG and application teams. Participates as a senior member of the database team in strategic planning and direction. Recommends and assists in the selection, evaluation and implementation of new database technologies and software tools to assist in maintaining the database environment. Develops, documents and implements; standards, guidelines, direction and education on database process/procedures for application teams as well as database staff. Assigned to the most highly visible, sensitive and critical systems. Typically requires a minimum of seven years of experience as a database administrator.
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FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.