Administrative Analyst at Xactly Corp

| Greater Denver Area
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Job Title: Product Education - Administrative Analyst 

Location: Denver, CO or Remote

Function: Education Services

Position Type: Full-time

Position Level:Entry level

Xactly Corporation was founded to solve an important challenge: how to help people everywhere connect and unleash their human potential through seamless, perfectly aligned Sales Performance Management. Xactly's comprehensive Sales Performance Management (SPM) suite leverages data from a sales performance AI platform to provide timely insights across the entire SPM value chain, from sales planning to execution, including compensation to optimization. Xactly takes Sales Performance Management from a dark art to a science, providing decision-makers with the data insights they need to tap the motivational power of their incentive compensation. With access to predictive analytics and benchmark data, enterprises can now optimize territories, design the right compensation and incentive plans, and accelerate attainment and optimization of sales performance.


As the Product Education - Administrative Support Analyst at Xactly Corporation, you will be responsible for managing the Training Products in Salesforce CPQ. In addition, you will be responsible for the management of our learning management system (LMS), Docebo.

You'll collaborate with the Professional Services, Customer Success and Sales Operations teams to deliver Quotes and Order forms helping our Customers purchase the right training solutions for their Xactly Products.


Xactly's Product Education team is a tight-knit and rapidly growing team with diverse backgrounds. We're charged with bringing Xactly to some of the biggest and most unique companies across all industries, from tech startups to world-famous companies. The Education Services side of our business is integral to the success of our valued customers, and as a Product Education - Administrative Support Analyst within our department, you'll have the opportunity to make a big impact while having a lot of fun along the way! 

The Xactly Training & Education team creates and maintains a library of training materials and education content that is consumed by Customers globally. These materials are in the form of eLearnings hosted on an LMS, instructor-led training materials in the form of slides, videos, podcasts, one page PDFs and other bite-sized content. The team achieves this by partnering with various global agencies and coordinating with internal stakeholders from teams including Product, Marketing, Legal, Business Development and Support. This role will partner with cross-functional departments to build and scale an Education and knowledge management program to support and empower both contact center agents and customers. A successful Product Education - Administrative Support Analyst will provide thought leadership around the content, learning and development principles and combine them with their advanced knowledge of technical writing. Additionally, the Product Education - Administrative Support Analyst would be responsible for building processes, mechanisms, and reporting to derive analytics around new and existing content to be fed back to key business stakeholders or for continuous improvement.


  • 1+ years Administration Support experience

  • Knowledge of and experience with learning management systems

  • Strong critical thinking and creative problem solving skills

  • Possess a customer-first mentality and obsessively think about problems through the lens of our customers, partners, and Xactlians

  • Strong Excel experience, pivot tables

  • Salesforce experience a plus


  • The goal is to Manage our LMS system, creating new users, approvals, enrollment, managing new courses and coupons, ensuring that it meets the needs of all of our customers through self-service channels

  • You will work closely with the Sales Operations team to Create and Send Training Contracts using Salesforce and Docusign

  • Execute on a vision for customer education that drives adoption and successful use of Xactly products 

  • Partner with internal teams (Support, Customer Success, Sales, Product) to align on adoption strategies, define priorities, drive business outcomes, and communicate the long-term plan and ongoing progress

  • Organize, maintain, and update a growing library of XU content in our LMS

  • Create new Process Documents to support back-up for vacation coverage 

  • Maintain a calendar of course schedules with trainer coverage

  • Manage communication via an email alias for the team, including responding to inquiries and requests in a timely manner

Salary: $15-19/hr

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Final pay determinations, salary ranges and pay increases are established by the employer. The ranges are an estimate based on potential employee qualifications, operational needs, and other considerations permitted by law. They are based upon a combination of local industry benchmarks, budget, experience, and internal comparisons. Salary ranges allow for growth opportunities as the employee develops new skills, and/or hones current skills.


  • Paid Time Off (PTO)

  • Tuition Reimbursement

  • Competitive Medical, Dental, and Life Insurance Coverage

  • Retirement Savings Plan & Employer Match

  • XactlyFit Gym/Fitness Program Reimbursement

  • Access to Corporate Discounts

  • Kitchen Stocked Daily with Tasty Snacks, Fruit and Drinks

  • Generous Employee Referral Program

  • Monthly social activities including in-office Thirsty Thursdays and Birthday Cake Fridays

  • Full access to Grokker, our health engagement and employee wellbeing platform


Xactly is a leading provider of enterprise-class, cloud-based, incentive compensation solutions for employee and sales performance management. We achieve this by following our vision: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals. Our solutions allow organizations to make better strategic decisions, optimize behaviors, increase sales and employee performance, improve margins, increase operational efficiencies, mitigate risk, design better incentive compensation plans, and reduce error rates in incentive compensation calculations. Our core values of Customer Focus | Accountability | Respect | Excellence are key to our success, and each day we're committed to upholding them by delivering the best we can to our customers.

We were the first 100% cloud-based, multi-tenant provider focusing solely on the incentive compensation and employee and sales performance management market, and we achieved our leadership position through domain expertise and innovative technology. We deliver our solutions through a Software-as-a-Service (SaaS) business model.

Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • SalesforceCRM


In the heart of downtown Denver, Xactly is currently on floors 16 & 17 in the chase building with picturesque mountain views and a Starbucks on site!

An Insider's view of Xactly Corp

What's something quirky about your company?

We have a company-wide Lipsync battle with a custom trophy for the winning team. We also celebrate Halloween globally with department costume contest which gets pretty competitive.

Christine Hamma

Enterprise Account Executive

How has your career grown since starting at the company?

I've been able to not only complete my daily duties but also participate in cross-functional projects. Also, I've grown by initiating and owning global events for XactlyOne, our philanthropic organization. Lots of room to grow personally and professionally.

Nick Reinhard

Configuration Consultant

What are Xactly Corp Perks + Benefits

Xactly Corp Benefits Overview

Xactly provides amazing benefits from your typical medical, dental to PET INSURANCE! A fan favorite is FTO (Flexible Time Off) where employees are not tied to a fixed number of paid days off! Since March and the remote setting due to COVID, the leadership team has started to give "Wellness Friday's" where one Friday a month, we are given paid time off to take care of ourselves.

Volunteer in local community
The Xactly spirit of giving and engagement acts as a multiplier of our CARE values into the communities where our employees live and work.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Xactly has affinity, culture, and fun committees that are re-elected annually and manage events and programs from our annual holiday party to our wellness program.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Our affinity groups, which we call XactlyIN groups, have been established since 2018 to present and are still growing today. Currently, we have 5 established groups.
Hiring Practices that Promote Diversity
When hiring, Xactly hiring managers and recruiters seek to identify a Culture Add who will make their own mark on our company culture.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Virtual workout offerings and fitness reimbursement.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Xactly Corp hosts lunch and learn meetings once per quarter.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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