Technical Writer

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PointsBet (ASX: PBH) is a digital sports betting and technology company, partnered with NBC Universal as the Official Sports Betting Partner of NBC Sports. We are dedicated to bringing the fastest betting experience in the world to sports lovers across the United States.
We are currently looking for a Technical Writer to join our Denver, CO based team.As Technical Writer you will play an integral role in supporting PointsBet's continued growth and success.
ABOUT POINTSBET
We provide an opportunity for our people - our most powerful and irreplaceable resources - to work in an environment that is rewarding, fun, challenging, and an instrument for both personal and professional growth as PointsBet continues to become a major force in the newly legalized US Sports Betting market.
PointsBet is a sports betting operator that sits in the very rare position of owning and controlling its technology end to end. Our proprietary platform and our commitment to an in-house approach powers unrivalled innovation and personalized experiences that our customers cannot get anywhere else.
Our partnerships with leading sports organizations, teams and franchises provides both our customers and team members with unique sporting experience:

  • Official and Exclusive Sports Betting Partner of the Denver Nuggets (NBA), Colorado Avalanche (NHL) and their home venue, Ball Arena
  • Official Gaming Partner of the Detroit Tigers (MLB)
  • Official Gaming Partner of the Detroit Red Wings (NHL) and Little Caesars Arena
  • Proud Sports Betting Partner of the Detroit Pistons (NBA)
  • Official Sponsor of the Indiana Pacers (NBA)
  • Authorized Betting Operator of the National Basketball Association (NBA)
  • Authorized Gaming Operator of Major League Baseball (MLB)
  • Official Betting Operator of the PGA TOUR
  • Official Sports Betting Partner of the National Hockey League (NHL)
  • Official Betting Partner of LaLiga North America
  • Exclusive, Official Partner of University of Colorado Buffaloes


As we continue to take the sports betting world by storm, we will continue to bring our proprietary and best-in-market technology, modernized and premium brand mentality, expert trading practices and proven growth marketing strategies to emerging sports betting markets.
Bet on us - there is no greater time than now to join the PointsBet family!
WHAT YOU WILL OWN

  • Work with product managers, developers and business leads to identify documentation needs
  • Conduct information analysis and develop documentation plans, producing clear and effective content
  • Collaborate with teams to develop project documentation plans
  • Work with our teams to generate documentation that is fit for purpose
  • Oversee our library of technical product and project documentation
  • Write technical documentation for software in a clear, accurate and concise manner
  • Translate highly technical information into easily understandable information for all our stakeholders
  • Develop and document knowledge of our software, tools, technology and business processes
  • Review and revise documentation for new and updated products, application versions and processes
  • Analyse existing and potential content, with a view to consolidation, consistency and single-sourcing opportunities
  • Provide advice to Tech Leads on requirements and best practice in the technical writing space
  • Manage documentation projects and libraries, supporting other team members with proof-reading, presentations and business cases
  • Keep up to date on technical writing standards and styles, as well as business objectives and trends in the industry


SKILLS WE SEEK

  • 3+ years experience as a Technical Writer or Business Analyst in the Tech industry
  • Experience working in a highly regulated, challenging and fast paced industry
  • Ability to collaborate and communicate with technical and non-technical colleagues
  • Excellent written and verbal communication skills, with a keen eye for detail
  • Good relationship management skills
  • Excellent project management skills


WHAT WE OFFER

  • Company paid medical plan for employees and dependents.
  • Dental and Vision.
  • 401(k) with a generous match.
  • Bonus program.
  • Medical and Commuter Flexible Spending Accounts (FSA).
  • Paid Time Off and 10 paid holidays.
  • Conveniently located in Downtown Denver just 3 blocks from Union Station


PointsBet is dedicated to a culture of high performance and ensuring our employees are setup to deliver their best. We offer a fast-paced, dynamic work environment where emphasis is placed on our most important asset: our people. If you are driven and in search of a new opportunity that values people, creativity, opportunity, results, and a commitment to excellence then this is where you want to be!
PointsBet is an Equal Opportunity Employer

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Location

The 17,000 square foot PointsBet office located in the LoDo area of downtown Denver balances Scandinavian design with inspiration from the many sports that help power the PointsBet product. Our offices are conveniently located within a short walking distance from Union Station.

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