Technical Copy Editor
Technical Copy Editor at JumpCloud
Louisville, CO
JumpCloud is looking for a Technical Copy Editor to raise the content quality bar of our blog posts and other written collateral. You’ll work with a team of content writers to review and improve the technical accuracy and quality of all blog content in addition to performing traditional copy editing duties.
This role requires refined soft skills because you’ll be responsible for achieving and maintaining a very high quality bar for content while encouraging and coaching the diverse group of content creators.
You will work on both tactical and strategic levels, including:
- Perform all levels of edit, including copy editing and ensuring the technical accuracy of all content
- Ability to quickly learn and become and expert at complicated technical concepts both through the consultation of subject matter experts but also as self-guided education
- Ability to quickly learn and apply proper company and product positioning in all types of written content
- Work closely with writers, suggesting changes to enhance articles' readability, conciseness and style
- Ensure articles are written in accordance with the style guide
- Manage your own projects and contribute to the overall project management framework
- Analyze data and apply your insights to content, processes, and strategic initiatives
- Work independently with confidence, but with an awareness of and commitment to helping your team succeed
- Contribute to process development and continuous improvement
We are looking for....
- Bachelor’s degree in Technical Communications, Journalism, Computer Science, or a related field
- 5-7 years of experience in writing/editing in an IT environment
- Demonstrable experience creating content for highly technical audiences
- Excellent copy editing and writing skills, with close attention paid to details
- Ability to manage multiple tasks in a deadline and quality-driven environment
- Ability to operate independently, but also communicate effectively to your team and across the organization
- Experience managing content projects, including coordinating with other teams
- Excellent verbal communication skills
- Personal initiative, flexibility, intellectual curiosity, and an intense drive to succeed
Bonus points:
- Strong creative and conceptual thinker
- Experience working with a SaaS product
- Experience as a teacher
- Comfort communicating with all levels of an organization
- Experience with SEO
- Meets/exceeds JumpCloud’s functional/technical depth and complexity for this role