** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **
JOB SCOPE
Responsible for assisting design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions.
BE PART OF THE CONNECTION
As a Systems Engineer in Network Operations, your work will be responsible for operational and engineering activities that maintain and enhance the customer experience by harnessing cutting-edge technologies that power our network. If you're interested in an opportunity to continuously learn and implement these technologies to real-life impactful scenarios, we want to hear from you.
WHAT OUR SYSTEMS ENGINEERS ENJOY MOST

• Providing engineering technical support and guidance to other personnel and ensures all technical integration, changes, standards and documentation are met.
• Preparing systems integration and test certification documentation and reporting, generating test reports, methods of procedure and bug reports.
• Supporting an innovative, diverse, and collaborative work environment to produce exceptional results delivering the customer experience.
• Researching issue and resolution of action items as needed.
• Contributing to the development of internal support processes, documentation, and procedures.

A role on Spectrum's Network Operations team promises the ability to learn something new every day along with rewarding career growth. You'll support the company as we continuously adapt to new technologies and guide teams through those processes and changes. It can be challenging to keep up with the pace of innovation, but if you enjoy problem solving as a team with an end-user perspective, no challenge is too great to overcome.
WHAT YOU'LL BRING TO SPECTRUM
DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
• Conducts design sessions with appropriate participation from architects and engineers.
• Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.
• Collaborates to creates configuration designs for design and implementation of various environments.
• Creates work effort estimates for new features and bug fixes for use in prioritization and release management.
• Develops core code modules, unit test tools and release notes for enhancements and bug fixes.
• Reviews new development tools, application frameworks and testing tools for functionality / effectiveness.
• Installs, administers, configures and maintains OSS applications including operating systems and related software.
• Provides 'on call' support to resolve OSS application issues after normal business hours.
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window)
• Works with database administrators to configure, tune and maintain databases in variety of languages.
• Documents systems configurations and upgrades
• Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.
• Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
• Perform other duties as requested by supervisor.

BASIC MINIMUM QUALIFICATIONS

• Bachelors degree in computer science or related field, or equivalent work experience.
• Minimum of 5 (five) years of Application development experience.
• Minimum of 4 (four) years of Network OSS application experience,
• Minimum of 3 (three) years of System Administration work experience.
• Minimum of 3 (three) years of Database support and development experience.
• Minimum of 3 (three) years of Enterprise Application Integration experience.

ADDITIONAL JOB QUALIFICATIONS

• Experience with Fullstack developer proficient in LAMPhp/Python
• Database Experience with PostgreSQL , MariaDB , Redis
• Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality.
• Advanced ability to create detailed documentation to functionally understand new and existing applications.
• Advanced ability to follow and implement established change and control policies and procedures.
• Advanced ability to troubleshoot application problems.
• In-depth knowledge of development tools, application frameworks, and testing tools.
• In-depth knowledge of OSS applications and software
• In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
• Strong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements.
• Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems.
• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.

PREFFERED QUALIFICATIONS

• DB: Mongo DB, Languages: JavaScript, JSON Framework: Laravel
• CCNA/CCNP or equivalent
• PCAP - Certified Associate in Python Programming to education

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ISY350 2024-31853 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2024-05-27 09:01 PM (UTC) and will be extended if necessary.
The pay for this position has a salary range of
$78,900.00 to $139,500.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.