Product Manager, Membership
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Responsibilities
As Product Manager, Membership you will partner with PMs, designers, engineers and others throughout the org to deliver an outstanding experience for subscribed Craftsy members. You will focus on content discovery, and will work to develop meaningful pathways to/through our content to ensure that members are engaged and delighted by the variety of classes, episodes, patterns, recipes, and tutorials Craftsy has to offer.
Responsibilities
• Define the Content Discovery roadmap and communicate how it impacts user experience and Craftsy’s strategic and competitive position in subscription products for makers.
• Lead cross-functional product/content team in discovery, design, implementation, and measurement of new product features.
• Deeply understand needs of our membership user (external) and Content & Education team (internal); integrate into product strategy and ensure prioritization is well-understood.
• Continuously monitor, A/B test, analyze and report on key metrics for membership experience on site/apps at Craftsy.
• Initiate usability studies, research and market analysis to drive product insights into execution.
Role Purpose
As Product Manager, Membership you will partner with PMs, designers, engineers and others throughout the org to deliver an outstanding experience for subscribed Craftsy members. You will focus on content discovery, and will work to develop meaningful pathways to/through our content to ensure that members are engaged and delighted by the variety of classes, episodes, patterns, recipes, and tutorials Craftsy has to offer.
Responsibilities
• Define the Content Discovery roadmap and communicate how it impacts user experience and Craftsy’s strategic and competitive position in subscription products for makers.
• Lead cross-functional product/content team in discovery, design, implementation, and measurement of new product features.
• Deeply understand needs of our membership user (external) and Content & Education team (internal); integrate into product strategy and ensure prioritization is well-understood.
• Continuously monitor, A/B test, analyze and report on key metrics for membership experience on site/apps at Craftsy.
• Initiate usability studies, research and market analysis to drive product insights into execution.
Qualifications/Requirements
Basic Qualifications
• 2+ years of experience in Product Management
• Deep understanding of UX, customer lifecycle and funnel optimization best practices
• Experience with Google Analytics or SQL
Eligibility Requirements
• 2+ years of experience in Product Management
• Deep understanding of UX, customer lifecycle and funnel optimization best practices
• Experience with Google Analytics or SQL
Eligibility Requirements
• Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered
• Willingness to travel and work overtime, and on weekends with short notice as needed
• Must be willing to work in Denver, CO
• Must have unrestricted work authorization to work in the United States
• Willingness to travel and work overtime, and on weekends with short notice as needed
• Must be willing to work in Denver, CO
• Must have unrestricted work authorization to work in the United States
Desired Characteristics
• A gifted storyteller and dedicated advocate of a user-centered approach to product development
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