If you are a Policy and/or Procedure Writer or someone with excellent writing skills who's itching to join a leading edge company, you should explore an exceptional opportunity with Webroot. As the Procedure Writer, you will hold a very crucial position as you join a team that will have a huge impact on our Global business through ISO certification. This is not a technical writer role where your primary function would be writing manuals but much broader than that. You will enjoy going to work every day to an organization that treats you like a professional, with respect and rewards your hard work. We continue to grow at a very fast pace and want your career to grow right along with us. If you want to be excited about going to work, have an impact on your company’s future and not afraid to have a little fun along the way, we suggest you apply today!

As our Procedure Writer based out of Broomfield, CO, your primary mission will be to document policies, standards and procedures related to Webroot’s information systems and security.  You will work within Webroot’s Governance, Risk and Compliance (GRC) function, and will work closely with information security, information systems, operations, product engineering, HR and legal. The ideal candidate will bring a strong background in writing company-wide policy and procedures with a goal of making us the best functioning company in the business.  Working knowledge of MadCap Flare will further enable effective communication, and experience with Adobe Acrobat will ensure your success. The ability to manage complex projects independently and proactively under tight deadlines is a must for this role. This is a challenging position, and one the selected candidate will find professionally rewarding.

Responsibilities include but are not limited to:

• Work with technical and information security teams to gather requirements for creating documents for internal technical and operational processes
• Create technical and process-related documentation for information security, privacy, and risk management functions; such as policies, standards, guidelines and procedures
• Work closely with technical subject matter experts to document existing processes, including screen shots and process flow diagrams where appropriate
• Review and edit existing documentation for accuracy and necessary updates, and to ensure consistency across documents
• Develop/enhance templates for streamlining technical and security documentation
• Scope security, privacy and risk management requirements and effectively translate into PCI, SOX, and other compliance documentation deliverables
• Support the maintenance of documentation for certifications and regulatory compliance (e.g. PCI, ISO 27001, Sarbanes-Oxley)

Ideal Skills and Experience:

• Minimum of three (3) years of experience creating procedural documentation, ideally following common standards framework
• Minimum of two (2) years of experience working with information security, compliance, risk management and incident response documents
• Demonstrated ability to develop process and compliance documentation across multiple subject matter technical areas
• Experience creating documents covering regulatory requirements for processes related to ISO 27001, PCI and privacy compliance
• Experience with globally dispersed teams in large corporate organization
• Exceptional English skills required. A Bachelors or Associates Degree in English, Communications, or a related discipline would be beneficial
• Ability to work independently and interact effectively with all levels
• Ability to communicate cross-functionally between technical and business partners
• Strong Microsoft Office skills
• Proficient in Visio, plus at least one screen capture tool

Come join an exciting growing company by applying today!