IT Administrator, Windows
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Position: IT Administrator, Windows
Location: Broomfield, CO
Alteryx, Inc. is the leader in self-service data analytics. Alteryx Analytics provides analysts the unique ability to easily prep, blend, and analyze all of their data using a repeatable workflow, then deploy and share analytics at scale for deeper insights in hours, not weeks. Analysts love the Alteryx Analytics platform because they can connect to and cleanse data from data warehouses, cloud applications, spreadsheets, and other sources, easily join this data together, then perform analytics – predictive, statistical, and spatial – using the same intuitive user interface, without writing any code. Thousands of companies and data analysts worldwide rely on Alteryx daily.
Overview:
As a Windows Administrator, this position would be primarily responsible for maintenance and upkeep of Windows Infrastructure along with providing Tier 1 Windows and Tier 3 Desktop support. Identifying solutions, and providing project assistance, in order to provide a high level of service to the customers of the department.
Responsibilities:
- Promotes our 'Customer Centric' approach: 'working to be a part of our customer’s solutions'.
- Mentor fellow Windows professionals to enhance their careers.
- Provide administration of Windows infrastructure. Upgrades system by coordinating with vendors; developing, testing, evaluating, and installing enhancements.
- Support 24x7 operations environment with up to 10% travel (ability to support off-hours, weekends, and holidays as needed).
- Identify opportunities for automation, and assist with the development of automation systems to address those opportunities.
- Assist with Windows research, planning and implementation of new Windows infrastructure and support ongoing projects.
- Create and maintain detailed and complete system documentation.
- Utilize ticket tracking system to document all support incidents.
- Assist with system monitoring, reviewing logs, and verifying completion of scheduled tasks.
- Participation with maintaining inventory of hardware, software and support assets.
- Participation in racking, cabling, and labeling of infrastructure.
Required Qualifications:
- Demonstrated Customer Service & Troubleshooting skill sets.
- The ability to balance and prioritize multiple projects and remain calm under pressure.
- Experience working with multi-tiered ticket handling/resolution systems.
- 2-3 Years of Microsoft Server Experience including:
- Active Directory – User and Group Management
- Office 365/Exchange 2013 – Mailbox management
- Installing and Maintaining Server 2008, 2012
- NTFS Permissions
- System Monitoring
- Backup administration
- Working Technical knowledge of Windows and Apple Desktop OS including:
- Imaging - Creation and Deployment
- Remote Connectivity; VPN Clients
- Software Installation and troubleshooting
- Office 2010/2013 Support
- Basic understanding of Networking (TCP/IP, DNS, Switching, Routing, MPLS).
Desired Qualifications:
- Scripting Languages, proficiancy in Powershell and/or VB Script.
- Current MPC, MCSA or Server+ certifications.
Unsolicited third party/agency profiles and resumes will not be considered. Please do not inquire.
Alteryx, Inc. is an Equal Employment Opportunity Employer
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