Fraud Research Analyst
Overview :
In this position the Fraud Research Analyst will ensure the proper steps are taken to minimize the risk of fraudulent activity. This includes due diligence during the New Account set up process.
- ECS/NAC Fraud Vetting Principal Accountabilities:
- Fraud Prevention
- Account Verification
- Business Validation
- Dispute resolution
- Daily interactions with sales team
- QUALIFICATIONS:
Minimum
- High School diploma or equivalent plus some technical training.
- Solid verbal and written communication and interpersonal skills.
- Ability to manage multiple priorities in a fast-paced, rapidly changing environment.
- Ability to work well with others, both within the department and cross-functionally.
- Experience in customer service, accounts receivable, and/or sales support role.
- Excellent interpersonal skills
- Good research and problem-solving skills.- Demonstrated ability to prioritize and meet objectives and goals
- PC Literate and a working knowledge of MS Office suite of toolsJob Complexity
The right candidate for this role will be able to work within established procedures with a moderate degree of supervision and identify problems and make sound decisions using standard procedures.Experience / Education
Associate or Bachelor’s degree preferred but not required.
- QUALIFICATIONS: