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The Technical Writer at TextUs is responsible for writing clear and comprehensive technical documentation for the TextUs platform to drive product adoption and reduce support ticket volume. They collaborate with various teams to ensure customer needs are met and create custom solutions to improve user experience.
TextUs is seeking a Senior Backend Software Engineer with expertise in Ruby on Rails to help build applications. The role requires developing production APIs, reviewing documentation, managing tech debt, and collaborating with the team. Responsibilities include mentoring junior developers, maintaining CI/CD processes, and working in a remote environment.