Pinnacol Assurance
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Manage a heavy litigation docket, client communications, investigations, pre-litigation matters, and all aspects of trial. Provide legal support and advice on subrogation and third party liability matters.
Provide best in class customer service to external stakeholders, internal business teams, and other disciplines within Company's operations. Handle phone, chat, and email inquiries professionally and efficiently. Manage high volume administrative tasks and provide support to claims and underwriting staff. Educate customers on company services and procedures. Adhere to Lean principles and contribute to process improvement activities. High School Degree or GED required. Strong interpersonal and problem-solving skills.
Utilize underwriting expertise, communication, and problem-solving skills to create a preeminent experience for customers in the workers' compensation insurance industry. Responsibilities include customer advocacy, innovation, data analysis, and sales execution.
Senior Safety Consultants at Pinnacol provide innovative risk intelligence to customers, lead safety management system development, analyze injury and accident reports, engage with various teams to decrease customer costs, and provide safety solutions tailored to customers' needs.
Safety Consultants at Pinnacol provide innovative risk intelligence to customers, crafting customized solutions, analyzing data, and engaging with various teams to improve customer experience and reduce costs.
Drive new business acquisition through outbound call and email campaigns, analyze opportunities, build relationships with customers and agents, provide excellent customer service, and support new business and retention goals.