Search the 8 jobs at FirstBank

The Fraud Prevention Representative is responsible for assisting customers and branch personnel with questions in an efficient, friendly manner while reviewing transactions to identify and prevent fraudulent activity. They must provide timely communication, escalate complex situations, and work collaboratively with various departments to prevent financial losses.

The Records Retention Representative is responsible for overseeing, barcoding, and classifying Branch Operations documents, processing incoming/outgoing mail, and coordinating package delivery. They verify document accuracy, process deposits/payments, and handle returned mail. This role requires attention to detail, multitasking, and good communication skills.

Card Disputes Representative responsible for day-to-day operations of general card dispute cases, collaborating with branches and customers to address questions, maintaining knowledge of Visa core rules and banking regulations.

The IAM Systems Administrator position involves supporting critical Identity and Access Management applications in a 24x7 enterprise environment. Responsibilities include troubleshooting application performance issues, coordinating resolution with internal and vendor resources, project work, support of various access/authorization systems, participation in on-call rotation, and after-hours work for system implementations, outages, or upgrades.

The Internal Audit Manager at FirstBank is responsible for managing and developing auditors, executing audit programs, conducting audits, implementing controls, and presenting audit reports. This role requires critical thinking, leadership skills, and a focus on compliance and risk assessment.

Responsible for installation, configuration, administration, and support of Microsoft Windows and Linux servers and applications. Participate in projects, troubleshoot hardware and software issues, monitor system performance, and collaborate with vendors for new implementations.

The Analyst, Info Security-Cloud will work to promote and ensure the security of FirstBank's and its customers' data through the rigorous application of tools and skills for the purpose of intrusion/breach prevention, threat hunting, and incident response for cloud focused infrastructure and resources.

Consult with internal and external customers to recommend appropriate Treasury Management solutions, perform account analysis, be the main point of contact for outlying markets, support phone and email queues, collaborate on sales calls and business development, maintain knowledge of TM products and services, meet sales goals, and comply with workplace safety policies.