Eventus Solutions Group
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Hiring a CXone Engineer/Sr. Engineer for the Managed Services team to assist clients in transforming and optimizing customer experience through technology solutions. Responsibilities include configuring, customizing, and implementing cloud telephony technologies, troubleshooting technical issues, and producing high-quality materials for clients.
Eventus is seeking an experienced leader to join as an Amazon Connect Practice Leader. Responsibilities include building a team, driving innovation, fostering partnerships, and delivering exceptional client experiences. Qualifications include 8+ years of consulting practice leadership experience, 3+ years of Amazon Connect experience, and a Bachelor's degree in a relevant field.
As a CXone CCaaS Senior Architect, you will engineer and design complex Contact Center applications for large companies, define CCaaS architectures, lead migration projects, and collaborate with Clients and teams. Must have extensive experience in Contact Center and UC environments, software architecture, and various technologies.