2019 Technical Support Salary Boulder (Updated Daily) | Built In Colorado
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Technical Support salary in Boulder

Average Base Salary in Boulder

$70,144
$14,500
Additional Cash Compensation
$84,644
Total Compensation
Median: $70K
Min: $36K
Max: $190K

How Much Does a Technical Support Make in Boulder?

The average salary for a Technical Support in Boulder is $70,144. The average additional cash compensation for a Technical Support in Boulder is $14,500. The average total compensation for a Technical Support in Boulder is $84,644. Technical Support salaries are based on responses gathered by Built In Colorado from anonymous Technical Support employees in Boulder.

Colorado by the numbers

3,233
Total number of Tech companies in Colorado
102,547
Total number of tech users on Built In Colorado
ALL INFO IS 100% ANONYMOUS & PRIVATE

Technical Support jobs in Colorado
28

Frontline Technical Support Engineer

Greater Boulder Area
7 minutes ago
+49
Provide exceptional customer service while responding to phone, e-mail and online requests for technical support. Provide attention to cases according to Service Level Agreements and customer status. Provide Tier1, first point of contact and basic troubleshooting for customer issues. Conduct customer follow ups for existing cases. Handle portal access requests and issues for customers. Assist customers in basic installation and deployment of Carbon Black’s software products. Clearly identify, document, and find solutions for customer issues and product problems. Escalate critical customer situations to the appropriate level of management and Tier2 support. Participate in Knowledge Centered Service training to become a licensed publisher and contribute to the company knowledgebase.

Technical Support Engineer

Greater Denver Area
11 hours ago
+16
As a Sr. SDET (Software Developer Engineer in Test) on the exchange team, you will verify that Kafka data streams are ingesting properly. You are responsible for the testing framework and the level of coverage that the tests focused on the performance of the application(s) are meeting SLAs by creating performance test plans. You will be responsible for all of the test plans for all incepted features and work tightly with Product owners to ensure that acceptance criteria is being adhered to.

Technical Support Engineer

Greater Denver Area
5 days ago
+26
As a member of the Network Engineering team this role is the senior level of support for Zayo’s global IP and layer 2 infrastructure. The team Provides support to Network Architecture, Network Operations and Activations teams with respect to technical issues and day to day care and support of the network. The team oversees operational health of the network by ensuring operations teams are working on technical issues pertinent to network performance, tuning global network metrics to provide optimal performance for customer services. This team commissions and onboards new network elements as well as performing software lifecycle management and upgrades to network elements. When Zayo acquires an asset this team is responsible for connecting and integrating the acquired network into the larger Zayo network.

Technical Support Engineer

Greater Denver Area
1 week ago
The Support Engineer is a detective whose knowledge of relational databases, scripting, web applications, networks and general knowledge of internet communication protocols provides a valuable insight for solving problems. They are responsible for providing high-quality technical support for the Granicus software services we provide to the government and public. This person will also work on other programming and documentation projects as required. The Technical Support team partners with the Customer Support team in maintaining a "Customer Focused" environment, partnering with our stakeholders to achieve the highest customer lifetime value and satisfaction.

Technical Support Engineer

Greater Denver Area
3 weeks ago
+43
Pax8 is the leading value-added cloud-based SaaS distributor, simplifying the cloud journey for our partners by integrating technology, business intelligence and proactive service to deliver an unparalleled experience. Serving over 2500 partners through the indirect sales channel, our mission is to be the world’s favorite place to buy cloud products. We are a fast-growing, dynamic and high-energy startup organization, allowing you to make a

Technical Support Engineer - Office 365 Level 3

Colorado Springs
1 day ago
+10
As a level 3 customer facing support engineer you will provide phone and email based technical support to corporate customers while ensuring ticket resolution and customer satisfaction. Working on the Linux team you will be supporting everything related to the Linux kernel operating system in different distributions and customized Linux images management. You will also take care of connectivity issues such as SSH and storage too.The most technical of our engineers, you will handle the most interesting and complex cases, some of which have been escalated by the Level 2 team. Supported by our quality assurance team, Azure domain experts and training and development department, you will have a comprehensive induction and career training program.

Technical Support Engineer - 1st Shift

Greater Boulder Area
5 days ago
+33
As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp SolidFire and HCI product lines. Support incidents can range from various hardware and/or software issues with SolidFire/HCI storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, and possess a strong customer service mentality. This role will provide you with an opportunity to develop your technical skills by learning and supporting infrastructure built for the next generation data center.

IT Support (DEN)

Greater Denver Area
1 week ago
+26
We are proud to have built a product that our customers love, and we’re looking for talented staff across the board to join our growing team. As a member of our IT Support team in our Denver office you’ll keep Gusto employees productive and secure by providing world class technology in person support.

Technical Support Agent

Greater Denver Area
3 hours ago
+13
Trustpilot is an online community helping consumers choose with confidence, enabling companies to grow their business. A new review is written through Trustpilot every five seconds, and each month reviews are displayed over 1 billion times with our widgets and website. Our mission is to ensure that consumers around the world make informed buying choices by learning from each other’s experiences. Your Mission:

Technical Support Representative - Tier 1

Colorado Springs
1 day ago
+10
Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

Technical Support Advocate

Colorado Springs
1 day ago
+10
Due to expansion, we are hiring several Incident Case Managers into our critical situation team. Incident Case Managers provide our clients with support by effectively managing severity system issues while maintaining service level requirements. You will have proactive communication with the customer, to deliver the best possible service and act as a liaison within the client’s internal/external departments to find solutions as soon as possible.

Bilingual Technical Support

Greater Denver Area
5 days ago
+17
Mobile Solutions is expanding our Service Desk team to further our goals of growth and opportunity! We are looking for smart and motivated individuals who enjoy working in a fun, fast-paced environment and have a natural desire to solve problems and assist others. This person would be responsible for working with client companies’ IT departments and network carriers, examining technical challenges and performing basic troubleshooting. This exciting role is centered on professionals who can communicate effectively and can diagnose and resolve problems with confidence and a drive to succeed.

Technical Support Salary ranges

The two most common Technical Support salary ranges in Boulder are $30k - $40k and $50k - $60k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 500+ employees, earning $86,800 on average.

Technical Support Salary by gender

The average Technical Support salary for women is $75,000 and the average Technical Support salary for men is $103,100.

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $132,500.

Average Operations salaries in Boulder

Job Title Average Salary Salary Range
Customer Support Rep $38,004
Min: $34K
Max: $46K
Desktop Support $46,400
Min: $40K
Max: $56K
Office Manager $47,200
Min: $33K
Max: $65K
Operations Associate $48,643
Min: $30K
Max: $64K
Sales Operations Analyst $61,000
Min: $42K
Max: $87K
Client Success Manager $68,500
Min: $57K
Max: $85K
Technical Support $70,144
Min: $36K
Max: $190K
Sales Operations Manager $70,667
Min: $51K
Max: $95K
Business Analyst $71,750
Min: $55K
Max: $91K
Customer Support Manager $78,500
Min: $72K
Max: $85K
Business Intelligence Analyst $80,500
Min: $67K
Max: $94K
Operations Manager $86,714
Min: $59K
Max: $108K
Senior Business Analyst $88,000
Min: $77K
Max: $96K
Director of Customer Success $96,250
Min: $70K
Max: $125K
Marketing Operations Manager $108,500
Min: $102K
Max: $115K
Director of Operations $132,833
Min: $88K
Max: $171K
Vice President of Operations $187,933
Min: $120K
Max: $223K
COO (Chief Operating Officer) $205,000
Min: $205K
Max: $205K

Skills that affect Technical Support salaries in Boulder

1
Customer Support
8% have this skill
2
IT Support
5% have this skill
3
Business Operations
5% have this skill
4
Operations Management
5% have this skill
5
Team Training & Development
5% have this skill
6
Account Management Ops
2% have this skill

Recent Technical Support salaries in Boulder

$75,000
Yearly Salary
A IT System Admin reported a yearly salary of $75,000 with +$2,500 in additional cash compensation
7+ Years of Experience
Female
500+ Employees
Boulder
$82,500
Yearly Salary
A Technical Support reported a yearly salary of $82,500
5-7 Years of Experience
Male
51-200 Employees
Boulder
$36,800
Yearly Salary
A Tier 1 Technical Support reported a yearly salary of $36,800 with +$1,000 in additional cash compensation
3-5 Years of Experience
Male
51-200 Employees
Boulder
$190,000
Yearly Salary
A Sr Director Customer Support reported a yearly salary of $190,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Boulder
5-10 Reports
$36,000
Yearly Salary
A Technical Support reported a yearly salary of $36,000
201-500 Employees
Boulder
$62,000
Yearly Salary
A Technical Support reported a yearly salary of $62,000
500+ Employees
Boulder
$57,000
Yearly Salary
A Technical Support reported a yearly salary of $57,000
500+ Employees
Boulder
$42,000
Yearly Salary
A Technical Support reported a yearly salary of $42,000
51-200 Employees
Boulder
$50,000
Yearly Salary
A Technical Support reported a yearly salary of $50,000
500+ Employees
Boulder
Salaries//Operations//Technical Support