2019 Technical Support Salary Boulder | Built In Colorado
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Accountant
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Business Development Manager
Business Development Representative
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Business Intelligence Developer
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Customer Support Manager
Customer Support Rep
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DevOps Engineer
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Director of Analytics
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Email Marketing Manager
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Finance Director
Financial Analyst
Front End Developer
HR Coordinator
HR Director
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HR Specialist
Implementation Manager
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Inside Sales Manager
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Senior Technical Writer
Senior UI Designer
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SEO Manager
SEO Specialist
Social Media Manager
Software Engineer
Software Test Engineer
Technical Project Manager
Technical Recruiter
Technical Support
Technical Writer
UI Designer
UX Designer
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Vice President of Operations
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Visual Designer
Boulder
Boulder
All of Colorado
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Technical Support salary in Boulder

Average Base Salary in Boulder

$69,538
$20,500
Additional Cash Compensation
$90,038
Total Compensation
Median: $70K
Min: $36K
Max: $190K

How Much Does a Technical Support Make in Boulder?

The average salary for a Technical Support in Boulder is $69,538. The average additional cash compensation for a Technical Support in Boulder is $20,500. The average total compensation for a Technical Support in Boulder is $90,038. Technical Support salaries are based on responses gathered by Built In Colorado from anonymous Technical Support employees in Boulder.

Colorado by the numbers

3,167
Total number of Tech companies in Colorado
96,835
Total number of tech users on Built In Colorado
ALL INFO IS 100% ANONYMOUS & PRIVATE

Technical Support jobs in Colorado
21

Software Support Engineer

Greater Denver Area
2 weeks ago
Act as a first line of development support for our Customer Success staff to diagnose and troubleshoot issues that arise from our customers. Work to troubleshoot problems in real-time, interacting with customers and internal support representatives to deliver customer satisfaction. Interact as a part of multiple development teams to find solutions for customers. Identify, verify, and reproduce difficult to solve customer problems that may come from multiple sources. Act as incident manager of infrastructure and software incidents, coordinating communication and resolution across multiple teams and departments Facilitate the resolution of complex issues that may require the involvement of multiple teams and roles. Collaborate with functional testers in Quality Assurance to assist in testing and regression analysis. Brainstorm and implement ways to streamline our processes to keep our support structure fast and adaptable.

Technical Support Engineer

Greater Denver Area
2 days ago
+14
Wowza Media Systems, the global leader in live video streaming technology, is looking for an individual to join a fast growing SaaS and software company that is at the center of video streaming industry. You will be working on the front edge of innovation with companies like NBC Universal, Harvard University, SpaceX, NASA, Facebook, and the International Olympics Committee. We have been in business since 2005, won numerous industry awards, and

Technical Support Engineer

Greater Boulder Area
1 week ago
+22
VictorOps/Splunk is looking for a customer focused Technical Support Engineer to join one of the best Technical Support teams in the business. This is an opportunity to grow your technical skill-set in a supportive learning environment, while working closely with with nearly every internal and external facet of the business.  The ideal candidate has strong communication and time management skills, as well as a problem solving approach that sees the underlying opportunity in every customer challenge.

Senior Technical Support Engineer

Colorado Springs
1 week ago
+10
As a Seniorm Technical Support Engineer, you provide Enterprise-level software support - managing support tickets, researching resolutions and sharing findings. You will be analytical and have an interest in troubleshooting and problem research, collaborating with other engineers as necessary.

Technical Support Engineer

Greater Denver Area
2 weeks ago
+43
Pax8 is the leading value-added cloud distributor exclusively focused on offering cloud services to the IT channel. Its innovative cloud-focused services enable channel partners to accelerate growth in the cloud through on-demand selling and marketing, provisioning and subscription automation. Pax8 is a fast growing, dynamic Software as a Service (SaaS) business serving 1000+ partners in North America, and thrives on a high-energy startup culture

Technical Support Engineer - Azure Developer

Colorado Springs
1 week ago
+10
Tek-Experts is expanding and adding to our Developer Support team. As a Developer Technical Support Engineer, you will provide support to developers who are using Microsoft Azure Cloud Technology. You will be analytical and have an interest in troubleshooting and problem research; collaborating with other engineers as necessary.

Technical Support Representative

Greater Denver Area
14 hours ago
+22
The Technical Support Representative interacts directly with customers and other FWI departments to resolve Tier 1 customer technical support cases. This role has significant impact on the customer experience with FWI. A successful Technical Support Representative exhibits strong communication and troubleshooting skills and works well in a team environment.  

Technical Support Specialist

Greater Denver Area
5 days ago
+21
Engrain is a recognized leader in software-as-a-service (SAAS) mobile, online, and touch-screen software solutions for the real-estate industry. We are looking for a Technical Support Specialist to directly impact client satisfaction and retention efforts in a fast-paced, high growth company. We offer competitive pay, great benefits, generous time off, and a positive and fast-paced working environment. You can expect to: Provide technical

Technical Support Rep Tier 1

Greater Boulder Area
6 days ago
The Technical Support Rep will assist customers with troubleshooting and incident creation to resolve customer trouble.  In this position, they will be expected to support and resolve customer’s issues, create/update trouble tickets, and work between multiple systems. Ideal candidates will possess excellent customer service skills and the willingness to learn and be trained and develop key technical skills.

Technical Support Advocate

Colorado Springs
1 week ago
+10
Act as a liaison between client and customer on incident issues while maintaining the integrity of our level of service. Triage incident service request by inbound and outbound phone calls, email or web portal as a point of contact. Identify and assign the incident to the appropriate severity level, category, priority, team, and engineer. Manage the lifecycle of the incident until resolution. Make use of the appropriate information provided by the software and database systems to build problem resolution skills, and maximize the quality of support and the timeliness with which it is provided to customers. Identify and incorporate conflict resolution techniques. Keep the customer updated with timely and frequent information about progress towards resolving the issue to improve the overall customer experience. Interact with cross functional teams such as engineers, subject matter experts, internal and external resources.

Bilingual Technical Support

Greater Denver Area
1 week ago
+17
Mobile Solutions is expanding our Service Desk team to further our goals of growth and opportunity! We are looking for smart and motivated individuals who enjoy working in a fun, fast-paced environment and have a natural desire to solve problems and assist others. This person would be responsible for working with client companies’ IT departments and network carriers, examining technical challenges and performing basic troubleshooting. This exciting role is centered on professionals who can communicate effectively and can diagnose and resolve problems with confidence and a drive to succeed.

Technical Support Analyst

Greater Denver Area
2 weeks ago
+23
This team member will be responsible for supporting, troubleshooting, training and some coding in Navision.  You will have the opportunity to interface with developers, management and customer support staff.  The ideal candidate has a knack for solving problems and can help our team keep its ridiculously high-quality bar of service excellence set ridiculously high, and to help us identify and execute ways to raise it even higher.

Technical Support Salary ranges

The two most common Technical Support salary ranges in Boulder are $30k - $40k and $50k - $60k.

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 500+ employees, earning $89,750 on average.

Technical Support Salary by gender

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $190,000.

Average Operations salaries in Boulder

Job Title Average Salary Salary Range
Customer Support Rep $36,005
Min: $34K
Max: $40K
Desktop Support $46,400
Min: $40K
Max: $56K
Office Manager $47,200
Min: $33K
Max: $65K
Operations Associate $48,643
Min: $30K
Max: $64K
Sales Operations Analyst $61,000
Min: $42K
Max: $87K
Client Success Manager $68,500
Min: $57K
Max: $85K
Technical Support $69,538
Min: $36K
Max: $190K
Sales Operations Manager $70,667
Min: $51K
Max: $95K
Business Analyst $77,333
Min: $65K
Max: $91K
Customer Support Manager $78,500
Min: $72K
Max: $85K
Business Intelligence Analyst $80,500
Min: $67K
Max: $94K
Operations Manager $86,714
Min: $59K
Max: $108K
Senior Business Analyst $88,000
Min: $77K
Max: $96K
Director of Customer Success $95,000
Min: $70K
Max: $125K
Marketing Operations Manager $108,500
Min: $102K
Max: $115K
Director of Operations $125,200
Min: $88K
Max: $164K
Vice President of Operations $187,933
Min: $120K
Max: $223K

Skills that affect Technical Support salaries in Boulder

1
Customer Support
16% have this skill
2
IT Support
11% have this skill
3
Business Operations
11% have this skill
4
Operations Management
9% have this skill
5
Team Training & Development
9% have this skill
6
Account Management Ops
5% have this skill

Recent Technical Support salaries in Boulder

$82,500
Yearly Salary
A Technical Support reported a yearly salary of $82,500
5-7 Years of Experience
Male
51-200 Employees
Boulder
$36,800
Yearly Salary
A Tier 1 Technical Support reported a yearly salary of $36,800 with +$1,000 in additional cash compensation
3-5 Years of Experience
Male
51-200 Employees
Boulder
$190,000
Yearly Salary
A Sr Director Customer Support reported a yearly salary of $190,000 with +$40,000 in additional cash compensation
7+ Years of Experience
Male
500+ Employees
Boulder
5-10 Reports
$36,000
Yearly Salary
A Technical Support reported a yearly salary of $36,000
201-500 Employees
Boulder
$62,000
Yearly Salary
A Technical Support reported a yearly salary of $62,000
500+ Employees
Boulder
$57,000
Yearly Salary
A Technical Support reported a yearly salary of $57,000
500+ Employees
Boulder
$42,000
Yearly Salary
A Technical Support reported a yearly salary of $42,000
51-200 Employees
Boulder
$50,000
Yearly Salary
A Technical Support reported a yearly salary of $50,000
500+ Employees
Boulder
Salaries//Operations//Technical Support
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