Director of Customer Success salary in Colorado

Average Base Salary in Colorado

$113,813
$21,116
Additional Cash Compensation
$134,929
Total Compensation
Median: $114K
Min: $67K
Max: $200K

How Much Does a Director of Customer Success Make in Colorado?

The average salary for a Director of Customer Success in Colorado is $113,813. The average additional cash compensation for a Director of Customer Success in Colorado is $21,116. The average total compensation for a Director of Customer Success in Colorado is $134,929. Director of Customer Success salaries are based on responses gathered by Built In Colorado from anonymous Director of Customer Success employees in Colorado.

Colorado by the numbers

3,991
Total number of Tech companies in Colorado
202,095
Total number of tech users on Built In Colorado
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Director of Customer Success
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Director of Customer Success jobs in Colorado

Customer Success Business Consultant

Remote
1 week ago
+20
Quantum Metric is seeking a persistent, passionate and detail-oriented Business Consultant (CSBC) to join our growing Customer Success team. The right person is a thoughtful strategist who will bring knowledge of the Digital / CXM space, innovative ideas, and creative solutions to help clients achieve results. The CSBC is responsible for overseeing client adoption, growth, and retention. They take ownership of the client relationship during the on-boarding process and engages regularly to provide customized recommendations, help clients overcome challenges, and partner with key stakeholders to increase the effective use and adoption of the Quantum Metric platform. The CSBC’s performance is based on client utilization of the platform, engagement with Quantum Metric as a strategic partner, overall satisfaction and retention.

Inside Customer Success Manager

Greater Denver Area
1 week ago
+20
The Inside Customer Success Manager will lead our team of Practice Advocate Leads and Practice Advocates as they handle inbound support calls and outbound account management touch points with multiple orthodontic offices located across the United Status. Responsibilities include but are not limited to the following:

Customer Success Associate

Greater Denver Area
3 weeks ago
+37
As a Customer Success Associate you’ll be an integral team member in guiding our customers through their workers compensation needs by responding quickly to our customers’ requests, resolving these concerns and striving to provide an experience that lives into our brand - “as easy as Pie.” A successful Customer Success Associate will be able to actively listen, seek to understand, find the answers, and guide our client’s through complex issues. Your confidence will shine through, and your communications (verbal, written, and otherwise) will build confidence and loyalty to Pie. 

Director, Partner Success Managers

Greater Denver Area
5 days ago
+41
The Director of Partner Success Managers will be responsible for the team of Partner Success Managers with focus on the development, management and growth of Master Agents and Distributor partners. You will be a decisive problem-solver with a bias toward results over activity and will bring creativity, outstanding planning skills, and a dedication to execution.

EVP, Customer Success

Greater Denver Area
15 hours ago
+47
Convercent is seeking an experienced EVP of Customer Success that will lead a global Customer Success organization that owns driving value and success for our 650+ customers. In this role, you will be responsible for bringing strategic vision and operational leadership to the Customer Success organization inclusive of the Customer Success Management, Professional Services and Support teams. The successful candidate will execute a vision and playbook from working alongside Sales in the sales cycle and customer on-boarding through support, renewal and revenue expansion while positioning Convercent’s Customer Success organization as a competitive advantage. The EVP of Customer Success will report to the CEO and will serve as a member of the Executive Leadership Team.

Sr. Customer Success Manager

Greater Denver Area
15 hours ago
+47
The Senior Customer Success Manager at Convercent is responsible for owning the customer experience within Convercent’s top ARR accounts. Overseeing a portfolio of roughly 25-30 accounts. As a Sr. CSM at Convercent you will be tasked with driving customer expansion, removing customer risk and ensuring customers adopts Convercent’s applications to support their E&C business goals.

Customer Success Manager

Greater Denver Area
1 day ago
+21
What are we looking for? Title: Customer Success Manager Compensation: Market salary plus equity, commensurate with experience Reports To: Director of Professional Services Who are you? You love making customers successful. You consider yourself to have both business savvy as well as technical knowledge. A broad business background, strong analytical skills, and impressive technical expertise are your strengths. You seek initiative:

Customer Success Manager

Greater Boulder Area
4 days ago
+53
The Customer Success Manager (CSM) position is responsible for ensuring an effortless experience for Zayo’s customers with a multitude of requirements. CSMs are responsible for billing reports and inquiries, collections partnerships, implementation projects, service improvement plans and operational service reviews. We are both the internal and external interface for assigned customers proactively managing milestones and communications with our customers throughout the process relating to their requests. CSMs will act as the single point of contact for complex billing analysis and research. Having strengths in project management, time management and risk management will only benefit candidates. If requested, travel may be required. CSMs conduct in-person operational reviews and help create opportunities for customization and process improvement.

Customer Success Expert II

Greater Boulder Area
1 week ago
+53
The Customer Success Expert II provides effortless support to existing and incoming customers of Zayo. Ensure continuing customer satisfaction and retention by partnering with internal departments and existing customers to resolve problems, enhance existing service, coordinate technical support in resolving customer issues and establishing new accounts.

Customer Success Manager

Remote
1 week ago
+29
COMPANY OVERVIEW    Headquartered in Denver, Colorado with additional offices in Arizona and California, FRONTSTEPS is a SaaS company with a resident engagement platform to empower communities to be safe, informed, and efficient. More than 23,000 communities nationwide — that’s 4.4 million homeowners — are covered by FRONTSTEPS services! We deliver solutions that simplify how management companies, homeowner associations, builders, and security &

Manager, Customer Success Operations

Greater Denver Area
1 week ago
+28
We’re looking for candidates who can dive into our retention metrics, refine our forecasting process, manage our capacity planning and lead a growing team. We will depend on your expertise to keep our focus on changes that drive growth, scalability, and retention. You love working cross functionally and globally to support the broader Customer Success goals. 

Senior Manager, Customer Success

Greater Boulder Area
1 week ago
LogRhythm is seeking a highly motivated professional with experience in managing a team of Customer Success Account Managers and Renewal Managers to drive contract renewals and adoption of the LogRhythm platform. The Customer Success Account Management team is responsible for working with new and existing clients to ensure that they are successfully using the LogRhythm solutions. As the manager of this team, you will develop the overall renewal and adoption strategies and provide leadership and guidance to an existing team of professionals.  The successful candidate will bring prior experience with managing a Customer Success or renewals team, have excellent written and verbal communication skills, and a passion for the success of our customers. Measures for this role are: Renewal Rate, On Time Renewal %, Customer NPS, and upsell/cross sell leads generated. 

Director of Customer Success Salary ranges

The most common Director of Customer Success salary in Colorado is between $80k - $90k.

Average Director of Customer Success Salary by Company Size

People with the job title Director of Customer Success make the most at companies with 201-500 employees, earning $152,000 on average.

Director of Customer Success Salary by gender

The average Director of Customer Success salary for women is $103,278 and the average Director of Customer Success salary for men is $119,114.

Director of Customer Success Salary by Years of Experience

The average salary for a Director of Customer Success with 7+ years of experience is $122,175.

Average Operations salaries in Colorado

Job Title Average Salary Salary Range
Customer Support Rep $42,382
Min: $29K
Max: $70K
Operations Associate $49,267
Min: $30K
Max: $88K
Desktop Support $51,165
Min: $40K
Max: $65K
Office Manager $54,035
Min: $33K
Max: $90K
Sales Operations Analyst $59,250
Min: $42K
Max: $87K
Client Success Manager $63,338
Min: $37K
Max: $155K
Technical Support $65,854
Min: $36K
Max: $190K
Customer Support Manager $74,326
Min: $48K
Max: $127K
Business Analyst $76,757
Min: $50K
Max: $120K
Business Intelligence Analyst $82,557
Min: $55K
Max: $135K
Sales Operations Manager $82,873
Min: $51K
Max: $171K
Operations Manager $87,636
Min: $50K
Max: $170K
Senior Business Analyst $97,818
Min: $77K
Max: $150K
Marketing Operations Manager $100,222
Min: $80K
Max: $115K
Director of Customer Success $113,813
Min: $67K
Max: $200K
Director of Operations $120,983
Min: $60K
Max: $200K
Vice President of Operations $171,341
Min: $100K
Max: $228K
Vice President of Care $180,750
Min: $125K
Max: $210K
COO (Chief Operating Officer) $183,792
Min: $85K
Max: $275K

Skills that affect Director of Customer Success salaries in Colorado

1
Customer Support
2% have this skill
2
Team Training & Development
2% have this skill
3
Operations Management
1% have this skill
4
Business Operations
1% have this skill
5
Sales Operations
1% have this skill
6
Customer Relationship Management
1% have this skill

Recent Director of Customer Success salaries in Colorado

$132,000
Yearly Salary
A Senior director, client services reported a yearly salary of $132,000 with +$20,000 in additional cash compensation
7+ Years of Experience
Female
51-200 Employees
Denver
>10 Reports
$88,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $88,000 with +$32,000 in additional cash compensation
3-5 Years of Experience
Male
11-50 Employees
Denver
$200,000
Yearly Salary
A Chief Customer Success Officer reported a yearly salary of $200,000
7+ Years of Experience
Female
51-200 Employees
Denver
$115,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $115,000 with +$8,000 in additional cash compensation
7+ Years of Experience
Male
201-500 Employees
Colorado Springs
$115,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $115,000 with +$19,000 in additional cash compensation
7+ Years of Experience
Male
51-200 Employees
Fort Collins
$152,000
Yearly Salary
A Director of Sales reported a yearly salary of $152,000 with +$35,000 in additional cash compensation
7+ Years of Experience
Prefer not to say
501-1,000 Employees
Denver
$140,000
Yearly Salary
A Sr. Director of Customer Experience and Retention reported a yearly salary of $140,000 with +$15,000 in additional cash compensation
7+ Years of Experience
Male
501-1,000 Employees
Denver
1-5 Reports
$165,000
Yearly Salary
A Director of Strategic Account Management reported a yearly salary of $165,000 with +$25,000 in additional cash compensation
5-7 Years of Experience
Female
51-200 Employees
Boulder
5-10 Reports
$75,000
Yearly Salary
A Director of Customer Success reported a yearly salary of $75,000 with +$30,000 in additional cash compensation
3-5 Years of Experience
Female
201-500 Employees
Denver
$80,000
Yearly Salary
A Director of customer experience reported a yearly salary of $80,000
3-5 Years of Experience
Female
11-50 Employees
Boulder
5-10 Reports
Salaries//Operations//Director of Customer Success